Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services-no matter one's ability to pay. It includes establishing clients and/or updating demographic information on the billing system, verifying all aspects of a client's payment arrangements, recording payments, and expediting the collection of payments and resolution of past due accounts.