Essential Duties, Responsibilities, and Requirements for all positions include the following (Other duties may be assigned): * Language Skills: Applicant must have the ability to write reports, business correspondence, and procedure manuals with appropriate grammar, punctuation, and spelling: and the ability to effectively present information and respond to questionsfrom managers, other employees, clients, customers, and the general public. Customers include but are not limited to: homeowners, insurance adjusters, management companies, plumbers/utility contractors, commercial/industrial businesses and government municipalities.