IT Service Desk Technical Trainer Zones, Inc.IT Service Desk Technical TrainerBoston, MAOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Boston, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Boston, USBoston, MAScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
Service Desk Support Analyst M.S. WalkerService Desk Support AnalystNorwood, MassachusettsProvision user accounts and access, assist with password resets, multifactor authentication setup, and account security requests, and support Active Directory, Microsoft Entra ID, and Microsoft 365 user administration following established security and compliance procedures. Support warehouse, logistics, manufacturing, and office technology, including handheld devices, barcode scanners, printers, and label printers, and help users with ERP and WMS access issues, coordinating with vendors and internal technical resources when needed.
NewSupport Engineer II TEKsystemsSupport Engineer IIBoston, MA$30–$33 / hourBasic qualifications • 2+ years of experience supporting Windows, Mac and/or Linux Operating systems in a corporate setting • High school or equivalent diploma • Associate in Computer Science or related field or experience equivalent. • Diagnose and troubleshoot end user computing problems including analyzing the problem, identifying the appropriate resources, testing proposed fixes and following upto ensure the problem has been resolved.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansRevere, MAFull timeThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Sr. IT Systems Engineer Hi MarleySr. IT Systems EngineerBoston, MA$89,000–$164,000 / yearWorking within the architecture and frameworks set by our senior technology and security leadership, you'll do the engineering that makes them real: automating identity and access lifecycle, hardening the SaaS applications our teams rely on, managing our device fleet, and building the AI-enabled workflows that eliminate manual toil. IT Service Management & Request Portal Modernization: Build and maintain a modern Jira Service Management (JSM) request portal with structured forms, approvals, and embedded knowledge articles to reduce email-based IT intake.
IT System Specialist VS Tech SolutionsIT System SpecialistMassachusettsAdminister Microsoft 365 licenses/access across 100+ team members, working with existing MSP, procuring/sourcing equipment to connect multiple office locations, in an efficient IT infrastructure. Maximize performance by troubleshooting network problems and outages and scheduling maintenance upgrades across on premise and cloud servers.
NewAssociate IT Specialist Davin Tech GroupAssociate IT SpecialistPlymouth, MA$45,000–$60,000 / yearYou ask clear questions, listen carefully, and can explain technical concepts in a way that makes sense to someone who may be busy, frustrated, or not particularly technical. You’ll troubleshoot issues, configure and deploy technology, support client systems, maintain documentation, and assist with projects and onsite work.
NewClient Solutions Manager - Operational IT Programs & Contract Services Worldcom Exchange, IncClient Solutions Manager - Operational IT Programs & Contract ServicesSalem, NHActing as the single point of accountability to the customer and to internal leadership, the Client Solutions Manager coordinates cross-functional teams, manages program profit and loss (P&L), drives customer satisfaction and retention, resolves escalations, and partners with Sales to secure new business and protect and grow existing accounts. Program Delivery & Operational Excellence Lead the planning and sales process of operational IT programs (large rollouts, device lifecycle management, contracted services) — managing scope, schedule, milestones, dependencies, risks, and resources across concurrent workstreams while directing cross-functional, matrixed teams without direct line authority.
Sr. Manager/Associate Director, G&A Business Systems Analyst, IT Agios PharmaceuticalsSr. Manager/Associate Director, G&A Business Systems Analyst, ITCambridge, MA$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. To accomplish this, we are looking for a business systems analyst who can: Perform the traditional functions expected of a Business Systems Analyst - document requirements, develop flow diagrams, and understand business processes and analyzing and streamlining those business processes via facilitated meetings with business stakeholders.
NewSenior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios PharmaceuticalsSenior Manager/Associate Director, G&A Business Systems Analyst, IT - RemoteBoston, MARemote$131,035–$196,553 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
NewIT Manager RESOURCESOFT, INC.IT ManagerBoston, MAWe partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services.
NewHelp Desk Support FintechHelp Desk SupportBeverly, MA$45,000–$55,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.
Desktop Support TechDigitalDesktop SupportBoston, MAProvide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms).
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansAttleboro, Massachusetts$18–$25 / hourHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
Desktop Support - Amgen - Cambridge, MA GTN Technical StaffingDesktop Support - Amgen - Cambridge, MACambridge, MARespond to incidents via tickets or another request by end-users on-site. Have strong customer service experience working with end-users.
IT Project Manager The Steely GroupIT Project ManagerHybrid, Boston, MAThe PM will be responsible for all phases of the SDLC process including (but not limited to) project plan development, risk and issue management, project communications, project tracking and reporting, project repository maintenance, vendor coordination, and stakeholder management. The ideal candidate will have experience in IT Operations projects including transitions between Managed Service Providers (MSP), end-user-support services, IT security, and infrastructure projects.
NewIT Security Engineer Cambridge Mobile TelematicsIT Security EngineerCambridge, MA$90,700–$113,400 / yearProactively investigate and remediate emerging vulnerabilities impacting endpoints and Saas tools Act as tier 1 incident responder for remediating security incidents, exploits or alternative security events. Reporting to the leader of IT Security, you will work in a highly collaborative role, mostly focused on the execution of assigned tasks relating to information technology security, infrastructure, and IT-managed cloud solutions.
MAC Support Technician - L2 Sky System IncMAC Support Technician - L2Boston, MassachusettsFull timeThe role focuses on incident resolution, service requests, break-fix support, and ensuring service delivery in line with defined SLAs. The Apple macOS Desktop Support L2 Engineer will provide comprehensive end-user support for corporate Mac devices.
Deskside Support Technician Yantran LLCDeskside Support TechnicianGloucester, MAJob Summary: We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics.