Responsibilities include collecting, organizing, and maintaining training grant information and documentation for current and future use, as well as supporting the Student Services Manager with student milestone tracking, course registration, grading and account issues, website and handbook maintenance, seminar and event coordination, and workflow and process improvement. Technical proficiency with software tools such as Google Workspace, Excel/Spreadsheets, database systems (e.g., GST, Slate, CourseDog, PeopleSoft), email distribution platforms (e.g., Constant Contact), and website content management/updating.