Minimum Qualifications Bachelor's degree in healthcare administration, business administration, hospitality management, communications, nursing, or a related field, or an equivalent combination of relevant education and experience as permitted by organizational policy Five years of progressively responsible experience in medical front-desk operations, patient access, patient experience, ambulatory practice management, hospitality, or healthcare operations. Responsibilities Senior Manager of Front Desk Operations and Patient Experience Capital Medical Group | Independence Physician Management (IPM), a UHS Subsidiary Location: -2150 Pennsylvania Ave NW -Washington, DC Work Setting: Onsite Capital Medical Group is a newly acquired physician practice group within Independence Physician Management (IPM), a subsidiary of UHS.