Call Center Manager TransCoreCall Center ManagerUnion, NJ$80,000–$99,000 / yearDemonstrated experience working within multi-channel customer contact center environments, utilizing various systems to manage and resolve customer inquiries efficiently across phone, email, chat, and social media platforms. Summary: The Call Center Manager is responsible for overseeing the daily operations of the call center, ensuring efficient service delivery, high customer satisfaction, and optimal team performance.
Call Center Patient/Service Rep in Medical Office /Do Not CALL Adv Lap Surg InstCall Center Patient/Service Rep in Medical Office /Do Not CALLSpringfield, NJFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. New Jersey Bariatric Center is seeking a friendly and professional Patient service/Call Center Representative to join our team.
Call Center (Per Diem- temp to hire staff) Metro Physical & Aquatic TherapyCall Center (Per Diem- temp to hire staff)Uniondale, NY$17–$20 / hourPart timeSchedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services.
Call Center Associate I (Bilingual English/Spanish) Urban Health Plan IncCall Center Associate I (Bilingual English/Spanish)Bronx, NYAbout Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. While company equipment will be furnished- incumbents must possess a desk space and area from home that is suitable for work without distractions and a desk that is able to securely fit dual monitor screens/computer/other hardware.
NewMedical Call Center Lead Nurture Specialist Allcare PtMedical Call Center Lead Nurture SpecialistBrooklyn, New YorkYou must be able to easily handle a high volume of outbound and inbound telephone calls and work under a front desk manager to keep an organized front desk reception area flowing (without long breaks) * You must feel super comfortable using technology for text messaging, call tracking systems, email, and billing software for collection of copays and credit card systems. We Are a Unique Physical Therapy Consulting Company With Offices In Brooklyn and Miami And Our Brand Has Established Itself As The Only Non-Surgical Pain Elimination Specialists In Brooklyn This is a perfect opportunity for you, only if you have prior experience and skill working specifically with phone tele sales, phone lead nurturing, or a call center using a CRM system and or lead qualification process.
Director, Patient Access/Exp Columbia UniversityDirector, Patient Access/ExpNew York, NY$140,000–$160,000 / yearThe Director, Patient Access and Experience provides strategic and operational leadership for all patient access functions across the Department of Radiology, with full oversight of access operations, the radiology call center, and patient experience initiatives supporting the Columbia Doctors NewYork-Presbyterian Imaging (CDNYPI) and Columbia Doctors NewYork-Presbyterian Advanced Imaging (CNYPAI) joint ventures. By organizing the call center around modalities, the Director ensures scheduling staff develop deep knowledge of exam protocols, preparation requirements, and clinical workflows-resulting in higher scheduling accuracy, fewer patient callbacks, and an improved access experience.
Call Center Representative - English & Spanish (Remote) Stratford Solutions Inc.Call Center Representative - English & Spanish (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Agent - English (Remote) Stratford Solutions Inc.Call Center Agent - English (Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
Call Center Representative -(Remote) Stratford Solutions Inc.Call Center Representative -(Remote)New York, NYRemoteSuccess in this position means delivering service with integrity, building customer rapport, and creating a positive experience for every caller. In this role, you will provide high-quality, accurate, and professional responses to customer inquiries while adhering to regulatory and compliance guidelines.
NewFront Desk/Call Center Nj Pediatric Neuroscience InstituteFront Desk/Call CenterMorristown, New Jersey$18–$24 / hourWe believe that by working together, with patients and their families, our neurosurgeons, neurologists, ancillary healthcare providers, therapists, and orthotists deliver the best care in the world. We seek to improve a child’s health and quality of life by delivering expeditious and accurate diagnoses along with a comprehensive array of surgical and nonsurgical therapeutic options.
Technical Call Center Team Leader and Project Manager Technogym SpATechnical Call Center Team Leader and Project ManagerJersey City, NJ$75,000–$80,000 / yearWe are looking for a hands-on and results-driven Technical Call Center Team Leader, who will play a crucial role in company growth, by managing the Technical Customer Service Tier 2 team which focuses on more digital/technical matters. Technogym's outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability.
Contact Center Supervisor Alpaca AudiologyContact Center SupervisorMountain Lakes, New JerseyAdditionally, this highly skilled supervisor will continue to support the PCRs post training by monitoring progress, ensuring goals and expectations are met, answering questions, and providing them ongoing coaching and encouragement. Alpaca Services, LLC, is looking for a motivated and experienced Call Center Supervisor who can coach and inspire both inbound and outbound patient care representatives (“PCR”) in our new Springfield, Missouri center.
Veterinary Call Center Operator, Remote Ethos Veterinary HealthVeterinary Call Center Operator, RemoteRed Bank, NJRemoteFull timeRed Bank Veterinary Hospital (RBVH) now located in Red Bank, NJ, proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. At Red Bank Veterinary Hospital , our remote Client Service team plays a critical role in supporting pets, pet owners, and hospital teams across one of the nation's leading specialty and emergency veterinary hospitals.
Call Center Associate / Telephone Operator Hospital Phaxis LLCCall Center Associate / Telephone Operator HospitalNew York, NYPrevious experience as a telephone operator, hospital switchboard operator, call center representative, receptionist, dispatcher, or in healthcare communications is preferred. This is an outstanding opportunity for candidates with experience in hospital switchboards, telephone operations, call centers, reception, dispatch, or customer service.
Call Center Representative Help at HomeCall Center RepresentativeBrooklyn, New York$22–$24 / hourFull timeOverview: As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. Responsibilities: What You'll Do: Serve as the first point of contact for potential clients via inbound and outbound calls—with an expectation of being on the phone at least five hours per day.
Medical Assistant - Call Center Tiburcio Vasquez Health Center IncMedical Assistant - Call CenterNY$23.19–$25.34 / hourAbout TVHC: Tiburcio Vasquez Health Center is a nonprofit community health center dedicated to promoting the health and well-being of our community by providing accessible, high-quality care through the integration of primary care, dental care, WIC support, mental health counseling, community health education, and more. Benefits: We offer excellent benefits, including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.
Member Experience Data Analyst VNS HealthMember Experience Data AnalystNew York, NY$77,200–$96,500 / yearOverview The Member Experience Data Analyst provides analytical and technical leadership in integrating and analyzing multiple data sources to monitor and improve health plan member experience performance across Medicare Advantage, Managed Long-Term Care (MLTC), HIV SNP (Select Health), and Medicaid Managed Care (MMC) populations. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Technical Call Center Team Leader And Project Manager TechnogymTechnical Call Center Team Leader And Project ManagerJersey City, NJ$75,000–$80,000 / yearWe are looking for a hands-on and results-driven Technical Call Center Team Leader, who will play a crucial role in company growth, by managing the Technical Customer Service Tier 2 team which focuses on more digital/technical matters. Technogym's outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability.
Call Center Representative - Medicaid Member Support Conduent IncCall Center Representative - Medicaid Member SupportNYRemoteThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Telephone Service Center Manager New York UniversityTelephone Service Center ManagerNew York, New York$102,200–$122,200 / year5+ years progressively responsible professional level experience leading Telephone Service Center operations including developing policies and procedures, managing budget and staff training or an equivalent combination or education and experience. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer.