Senior Diet Office Supervisor UCSF Medical CenterSenior Diet Office SupervisorSan Francisco, CAThe department is comprised of three divisions: food service (room service style patient food service, retail food operations including cafes, quick service coffee outlets, a large-scale catering program with conference services, with supporting entities of culinary services, food procurement services, and a business office), retail services (gift and specialty shops), and nutrition services (inpatient and outpatient nutrition services for adults and pediatrics and a dietetic internship). Completes testing and quality assurance checks on new food service software updates including computerized bedside meal ordering, kitchen management software, call center automatic distribution software, and healthcare communication software.
Patient Access Representative Actalent IncPatient Access RepresentativeSan Francisco, CARemoteBackgrounds such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy Technician or Support, Medical Administrative Assistant, Healthcare Internship, or recent college graduate experience are beneficial. You will collaborate closely with AI systems as the human-in-the-loop, contributing to a mission-driven effort to support patients, families, and healthcare providers while working independently in a professional remote setting.
Medical Representative Actalent IncMedical RepresentativeSan Francisco, CARemoteBackgrounds such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy Technician or Support, Medical Administrative Assistant, Healthcare Internship, or recent college graduate experience are beneficial. You will collaborate closely with AI systems as the human-in-the-loop, contributing to a mission-driven effort to support patients, families, and healthcare providers while working independently in a professional remote setting.
Client Support Representative Actalent IncClient Support RepresentativeSan Francisco, CARemoteBackgrounds such as Healthcare Receptionist, Medical Office Assistant, Healthcare Call Center Representative, Patient Access Representative, Pharmacy Technician or Support, Medical Administrative Assistant, Healthcare Internship, or recent college graduate experience are beneficial. You will collaborate closely with AI systems as the human-in-the-loop, contributing to a mission-driven effort to support patients, families, and healthcare providers while working independently in a professional remote setting.
PRN Food Service Worker - Per Diem UCSF Medical CenterPRN Food Service Worker - Per DiemSan Francisco, CATray in Motion (TIM) Clerk duties includes working on trayline to check meal trays for accuracy and deploying trays from kitchen to tray passers in a timely and accurate manner using scanners, meal carts, and other transport equipment. The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care.
Temp. Call Center Rep. Washington Health Medical GroupTemp. Call Center Rep.FREMONT, CA$29–$34 / hourThis is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care. Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California.
Call Center Representative Washington Health Medical GroupCall Center RepresentativeFremont, CA$29–$34 / hourThis is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care. Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California.
NewCustomer Care Representative Prime Time Athletic ClubCustomer Care RepresentativeBurlingame, California$17.86We have been voted "Best Overall Club" by City Sports Magazine, "Best Health Club" by San Francisco Focus magazine, "Best of San Mateo County" by the San Mateo Times and ranked as one of the "Top 100 clubs and chains in North America" in Club Industry Magazine. Complete with tennis, racquetball, handball, squash, and basketball, a complete line of free weights, 4 lines of circuit training equipment, two advanced cardiovascular training centers, two heated swimming pools, and Five Group Exercise Studios.
Sr. Director Call Center Ariat International IncSr. Director Call CenterSan Leandro, CA$160,000–$175,000 / yearAriat is seeking a skilled Senior Director, Call Center who runs the team and the technology that turns customer questions into loyalty, builds a service culture that sounds unmistakably like the brand, and translates what customers say into sharper products, smoother journeys, and smarter operations. Setting the bar for every interaction, personally handling escalations and critical incidents, and partnering with Marketing, E-commerce, Product, and Operations to fix root causes - not just tickets.
Administrative Director UCSF Medical CenterAdministrative DirectorBrisbane, CAThe Administrative Director provides high-level strategic leadership and operational accountability for the UCSF Health Contact Center, Referral and Access Centers, and Call Center across Ambulatory Services. The UCSF Patient Care Access team supports the organization's goal to be the #1 Health System in Northern California in health care value, patient experience, and employee engagement by ensuring our ambulatory clinics provide timely access to care for our patients.
PRACTICE CRD 3 UCSF Medical CenterPRACTICE CRD 3San Francisco, CAThe Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. Additionally many cases require complex admission, discharge and planning coordination involving hospital reservations and authorizations related to study patients on protocol, transfers from outside hospitals and post transfer urgent authorizations and surgical planning.
NewVP Patient Access UCSF Medical CenterVP Patient AccessSan Francisco, CAKnowledge, Skills and AbilitiesReq / Pref10+ years of referrals experience and customer service/call center experience along with demonstrated leadership experience managing a minimum of 150+ call center representativesReq The successful candidate must have a strong operational understanding of referrals with a particular focus on front end operations and call center/customer service knowledge with proven verbal and written communication skillsReqMust be able to demonstrate superior organizational, management, leadership and problem-solving skillsReqProven successful experience leading, coaching, and mentoring management is requiredReqMust be well organized, service oriented, energetic, and committedReqExtensive knowledge of service center operationsReqAdvanced administrative leadership skills in successfully developing and overseeing large complex operations / center administration functions. PrefAt least 5 years of experience with front end operations in ambulatory and/or acute setting is preferredPrefIdeal experience will include a blend of strategic and operational experience with strong customer side exposure specifically in the Referrals Outsourcing industryPrefKnowledge of large Hospital Information Systems such as Paragon and Epic is preferredPrefUnderstanding of Front End, Mid-Cycle and Patient Financial Services knowledge in Hospital/Health System and/or large ambulatory setting is preferredPref.
Contact Center Agent Independent Living Systems LLCContact Center AgentSan Francisco, CAThe Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
NewSenior Client Contact Center Specialist Fremont BankSenior Client Contact Center SpecialistLivermore, California$29.62–$38.27 / hourFull timePosition Summary: The Senior Client Contact Center Specialist is responsible for providing support and assistance to existing clients, potential clients, and other parties who contact Fremont Bank by telephone and/or email, including other departments. Senior Client Contact Center Specialist will develop and improve their skills through training programs and regular feedback discussions with supervisors, which will help further their professional experience and improve their chances for even greater roles in the future.
NewAssistant Contact Center Manager Stanford Health CareAssistant Contact Center ManagerNewark, CA$45.94–$59.73 / hourThis position plans, organizes, manages and coordinates clinics and non-clinic appointment scheduling and non-clinical services at Stanford Health Care (SHC), SHC Tri-Valley and/or Stanford Medicine Partners (SMP). Acts as a resource for direct reports, conducts regular performance evaluations with key contact center metrics and department specific metrics, provides feedback, fosters professional growth (i.e. career ladder) and develops contact center agents.
NewDispatch Manager American Residential Services LLCDispatch ManagerSan Jose, CA$70,000–$80,000 / yearManages and develops the Customer Service/Call Center team, Dispatch Unit, which includes hiring, terminating and disciplining employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, evaluating performance and directing work assignments to ensure effective departmental operation. RighTime Home Services is seeking an experienced Dispatch Manager to organize, direct, and motivate our customer service and dispatch teams in our Corona, CA office.
NewLimited-Service Spanish-Bilingual Call Center Supervisor MaximusLimited-Service Spanish-Bilingual Call Center SupervisorSan Francisco, CAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
CALL CENTER REPRESENTATIVE I North East Medical ServiceCALL CENTER REPRESENTATIVE IDaly City, CAAdditionally, they are responsible for assisting patients in scheduling appointments, screening, referring eligible patients to NEMS' participating programs, and answering patients' inquiries. Ability to relate to patients in a professional and courteous manner, maintain a positive environment while working with coworkers and/or patients within a diverse culture.
Practice Coordniator 3 UCSF Medical CenterPractice Coordniator 3Redwood City, CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Practice Coordinator III UCSF Medical CenterPractice Coordinator IIISan Francisco, CAExplains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts.