Sports Wagering Clerk Wild Rose EntertainmentSports Wagering ClerkClinton, IA$16Position Summary: The Sports Wagering Clerk is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests. Essential Functions: The essential functions and responsibilities of this position are: • Issue Draft King Sportsbook and Off-Track betting tickets to guests.
Retail Customer Service Associate FedExRetail Customer Service AssociateDavenport, IowaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Executive Assistant Sterling Federal BankExecutive AssistantSterling, IL$20.39–$23.98 / hourCommunity involvement: Sterling Federal Bank gives back to our local communities by giving through corporate and employee donations and by encouraging employees to be involved in our communities through volunteering opportunities. The Executive Assistant provides executive support to the President Serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President.
Office Admin Beneficial Talent SourceOffice AdminDavenport, IA$17–$20 / hourWork with vendors to resolve invoicing issues, assist in tracking vendor programs. • Work with internal returns team to validate product costs and charge back when necessary .
Front Office Customer Service Rep New Horizon Kennel, Inc.Front Office Customer Service RepPort Byron, IL$18–$20 / hourDuring peak periods, including the days surrounding holidays, and other busy seasons, full availability is expected to support our team and provide the highest level of care for our clients during high-volume times. In operation since 2012, we have a stellar reputation in our community and the surrounding region as a modern pet care facility committed to quality services and excellent care for dogs and cats.
Direct Support Staff Supervisor Vera French Community Mental Health CenterDirect Support Staff SupervisorDavenport, IAFull timeI understand that I may be subject to a background check, and hereby authorize Vera French Community Mental Health Center, or any of its affiliates, to investigate my background to determine any and all information of concern as to my record, whether the same is of record or not, and I release employers and persons named in my application from all liability for any damages on account of his/her furnishing said information. Provides habilitation and other services to assigned clients within their home and community settings in accordance with the client's service plan This role reports to the Supported Community Living Manager.
Administrative Specialist New Horizon Kennel, Inc.Administrative SpecialistPort Byron, IL$19–$21 / hourFull timeSince 2012, we have built a strong reputation in our community and the surrounding areas as a modern pet care facility dedicated to providing top-notch services and exceptional care for dogs and cats. Do you thrive on organization, enjoy helping others, and love being part of a team that cares deeply about pets and people?
Receptionist Advance ServicesReceptionistDewitt, IAThis Receptionist role is perfect for someone who enjoys working in a professional, team-oriented environment and takes pride in creating a positive first impression for visitors and callers. Were looking for a friendly and organized Receptionist to provide general office support and help keep daily operations running smoothly.
Airport Cusomer Service Supervisor - FT Unifi Aviation, LLCAirport Cusomer Service Supervisor - FTMoline, ILFull timeJob Title Airport Cusomer Service Supervisor - FT Date Friday, May 8, 2026 Entity Unifi Aviation, LLC State Illinois City Moline Base Pay Rate: $ 19.00 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift A.M. Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
MLI Customer Service Agent / PT Unifi Aviation, LLCMLI Customer Service Agent / PTMoline, ILPart timeJob Duties: Assist passengers with a friendly welcome, through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance. . Job Summary: Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints.
General Clerk IconmaGeneral ClerkMilan, IL$15.54–$17.91 / hourExcellent customer service, communication and ability to work w/varying types of personalities Administrative background, and have experience in a warehouse/shipping office environment and familiarity w/shipping material, DOT regulations and relationship between the two. Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
Receptionist StoryPointReceptionistBettendorf, IAThis classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects.
Customer Service Specialist All Lines Insurance AgencyCustomer Service SpecialistMoline, IL$20–$25 / hourResponsibilities for customer service are but not limited to the following: Client account & policy servicing, appointment scheduling, cross-selling considerations, payment posting, retention assistance, in-bound & out-bound phone calls, email correspondence, client follow up, new business/existing business quoting, daily past due & cancellation tracking, and assisting with assigned tasks as delegated by agent. Post employment reimbursement programs are available for Life/Health class & exam authority fees per contract specifications that will be provided at the time of final stages of the interview process.
Contact Center Agent IH Mississippi Valley Credit UnionContact Center AgentMoline, IL$16–$17 / hourFull timeContact Center Agents actively promote products and services that meet members' needs while delivering exceptional service and building lasting relationships. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Customer Service Representative The Habegger Corporation - Illinois/Iowa Regional OfficeCustomer Service RepresentativeRock Island, IL$17–$22 / hourFull timeThe Habegger Corporation in Rock Island, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness.
Patient Registration - Silvis ORA OrthopedicsPatient Registration - SilvisSilvis, ILFull timeORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately.
Spanish Bilingual Limited Service Customer Service Representative MaximusSpanish Bilingual Limited Service Customer Service RepresentativeDavenport, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.
Receptionist - State Farm Agent Team Member Shay Brown - State Farm AgentReceptionist - State Farm Agent Team MemberRock Falls, ILROLE DESCRIPTION: Shay Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Receptionist - State Farm Agent Team Member Mike Sprague - State Farm AgentReceptionist - State Farm Agent Team MemberSterling, ILABOUT OUR AGENCY: One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my work—being able to shape my schedule, my team, my income, and the way we run our business. If you’re competitive, hardworking, and goal oriented, you’ll find a place here where your efforts are valued, your wins are celebrated, and your growth truly matters.
Customer Relations Representative - State Farm Agent Team Member Mike Sprague - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberSterling, ILAs a Customer Relations Representative - State Farm Agent Team Member with Mike Sprague - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my work—being able to shape my schedule, my team, my income, and the way we run our business.
Customer Service Representative - State Farm Agent Team Member Shay Brown - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberRock Falls, ILAs a Customer Service Representative - State Farm Agent Team Member with Shay Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Mike Sprague - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSterling, ILAs a Customer Service Representative - State Farm Agent Team Member with Mike Sprague - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT OUR AGENCY: One of the biggest reasons I became a State Farm agent was the opportunity to take ownership of my work—being able to shape my schedule, my team, my income, and the way we run our business.
Customer Service Rep(02741) - 3708 14th Ave Domino's Pizza IncCustomer Service Rep(02741) - 3708 14th AveMoline, ILOffers smiles to customers over the phone and in person. Help with all general restaurant duties.
Client Relationship Consultant 1-4 (Banker) Quad Cities, IA (Sign-On Bonus $1,500) U.S. BancorpClient Relationship Consultant 1-4 (Banker) Quad Cities, IA (Sign-On Bonus $1,500)Davenport, IA$20–$22 / hourStrong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Customer Service Rep(01729) - 619 E. Leclaire Rd Domino's Pizza IncCustomer Service Rep(01729) - 619 E. Leclaire RdDavenport, IAcleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items. Job Duties include: Answering phones, Greeting carry out customers, misc.
Customer Service Rep(01753) - 1926 Brady Street Domino's Pizza IncCustomer Service Rep(01753) - 1926 Brady StreetDavenport, IAcleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items. Job Duties include: Answering phones, Greeting carry out customers, misc.
Customer Service Lead - Part-Time Burlington Stores IncCustomer Service Lead - Part-TimeBettendorf, IAOverview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. Location 00747 - Bettendorf Posting Number P1-1076391-6 Address 1431 Kimberly Rd Zip Code 52722 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $14.80 - $14.80 per hour.
Customer Service Rep(01747) - 902 W. Kimberly Road Domino's Pizza IncCustomer Service Rep(01747) - 902 W. Kimberly RoadDavenport, IAcleaning, cutting pizzas, making pizza, sandwiches, pasta, and other food items. Job Duties include: Answering phones, Greeting carry out customers, misc.
Client Relationship Consultant 2 (Banker) Quad Citiies Division St (Sign-On Bonus $1,500) U.S. BancorpClient Relationship Consultant 2 (Banker) Quad Citiies Division St (Sign-On Bonus $1,500)Davenport, IA$20–$23 / hourStrong client relationships are based on trust, assessing and attending to customers banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customers unique goals and needs. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Retail Service Specialist O'Reilly Automotive IncRetail Service SpecialistDavenport, IAPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Service Advisor Camping WorldService AdvisorDavenport, IowaThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
Weatherization Program Assistant - Temp Project NOWWeatherization Program Assistant - TempRock Island, IllinoisSUMMARY: The Weatherization Program Specialist works collaboratively with our weatherization team to input assessment data into our IWX system, interview clients to determine eligibility for our services, and finance weatherization measures within the constraints of state/federal grants. PHYSICAL DEMANDS AND WORK ENVIRONMENT : While performing the duties of this job, the employee is required to talk or hear, and frequently is required to stand, walk, and sit in situations where it relates to dealing with people.
NewOffice Clerk - $18.50/Hour DohrnOffice Clerk - $18.50/HourRock Island, IllinoisFull timeOverview: Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
HR Student Admin - Part Time - $20/hr DohrnHR Student Admin - Part Time - $20/hrRock Island, IllinoisPart timeThe general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; • Visual Acuity including regular use of items including a computer screen or monitor. • Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
\n Dental Office Assistant - Business Assistant\n Heartland Dental Care\n Dental Office Assistant - Business Assistant\nMoline, IL$16.48–$24 / hourMore about the roleGreet and welcome patients as they enter the officexa0to create a great first impression of our teamManagexa0front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialxa0What You'll Gainxa0Competitive benefits including health insurance, retirement savings plans, six paidxa0holidays,xa0and PTO (paid time off)Front loaded educationxa0and training, providing youxa0thexa0opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Pay Minimum Qualificationsxa0Experience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.xa0Preferred Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person)xa0periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions.
\n Front Office Assistant\n Heartland Dental Care\n Front Office Assistant\nMoline, IL$16.48–$24 / hourMore about the roleGreet and welcome patients as they enter the officexa0to create a great first impression of our teamManagexa0front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialxa0What You'll Gainxa0Competitive benefits including health insurance, retirement savings plans, six paidxa0holidays,xa0and PTO (paid time off)Front loaded educationxa0and training, providing youxa0thexa0opportunity to develop to your full potentialOpportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potentialAccess to on-demand Daily Payn Minimum Qualificationsxa0Experience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.xa0Preferred n n n n Applynn n n n n n Save Jobn n n n n nn Share Jobnn Backnnn n Current employees, please apply here.n n n n n n n nn n n n Job Detailsn n n n n n nn n Req ID:n 117464n n n Supported Practice:n Moline Family Dentaln n n Category:n Business Assistantn n n Location:n 4100 10th Street Drive, nnMoline, nIL 61201nn n n n n n n Salary:n $16.48 - $24.00 per hourn n n nnn n n n n Position Summary:n n Moline Family Dental is looking for a Front Office Assistant to join our team.
Customer Service Team Lead - Automotive Arconic CorpCustomer Service Team Lead - AutomotiveDavenport, IAThe primary purpose of the Customer Service Team Leader is to: Act as the tactical lead on all issues pertaining to achieving the monthly S&OP plan within the market, Leading tactical aspects of market- specific projects, Being the primary liaison between CSSRs and the Customer Service Supervisor and supervising the CSSSs within the market. This includes tactical management of bookings to maximize order level, trial/new business oversight, new product creation, leading change within the team, training of new personnel, and CSSR desk coverage when team members are not available.
Bus Assistant National Express LLCBus AssistantBettendorf, IATo support the safe and reliable transportation of students by assisting the bus driver with the movement, management and care of students while they are being transported to an assigned destination as well as when they are boarding or leaving the vehicle. Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations.
Client Relationship Consultant 2 (Banker) Quad Cities 22nd, IA (Sign-On Bonus $1,500) U.S. BancorpClient Relationship Consultant 2 (Banker) Quad Cities 22nd, IA (Sign-On Bonus $1,500)Moline, IL$20–$23 / hourStrong client relationships are based on trust, assessing and attending to customers' banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer's unique goals and needs. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Customer Service Representative Nights and Weekend Planet Fitness - PF Baseline FitnessCustomer Service Representative Nights and WeekendClinton, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
J.P. Morgan Wealth Management - Private Client Advisor - Moline, IL JPMorgan Chase Bank, N.A.J.P. Morgan Wealth Management - Private Client Advisor - Moline, ILMoline, ILFull timeUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
J.P. Morgan Wealth Management - Private Client Advisor - Davenport, IA JPMorgan Chase Bank, N.A.J.P. Morgan Wealth Management - Private Client Advisor - Davenport, IADavenport, IAFull timeUsing a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Receptionist - State Farm Agent Team Member Jeff Murphy - State Farm AgentReceptionist - State Farm Agent Team MemberEast Moline, ILDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Opener- Customer Service Representative Planet Fitness - PF Baseline FitnessOpener- Customer Service RepresentativeClinton, IAPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. · Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Customer Service Representative - State Farm Agent Team Member Jeff Murphy - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberEast Moline, ILDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Relations Representative - State Farm Agent Team Member Jeff Murphy - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberEast Moline, ILDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Services Associate, Risk & Compliance (Tracking & Trading/Broker Data Import Program) Deloitte Touche Tohmatsu LtdServices Associate, Risk & Compliance (Tracking & Trading/Broker Data Import Program)Davenport, IA$51,900–$95,500 / yearThe Independence & Conflicts Network (ICN) team performs a critical consultative, quality-assurance and risk management function for the Deloitte US Firms, helping the organization remain unbiased and free from conflicts-of-interest, in fact and appearance, when providing service to attest/audit clients. As a Services Associate, Risk & Compliance (Tracking & Trading/Broker Data Import Program) on the Independence & Conflicts Network team, you will: Work closely with outside brokerage firms and Deloitte professionals to support brokerage account compliance activities.
Cashier (Good4u Customer Care) Natural Grocers by Vitamin Cottage, Inc.Cashier (Good4u Customer Care)Davenport, IAFrom stocking, greeting and cashiering, to promoting special events, and our one-of-a-kind Nutrient to Know About program, you will have the opportunity to use your people skills, passion for talking and learning about nutrition, energy, and excitement in this multifaceted entry-level position. A Natural Grocers Good4U Crew Member plays a critical role in helping Natural Grocers be the most awesome place possible where food quality actually matters, affordability is a must and health is what we are buzzing about.
Child and Youth Program Assistant CY-01/02 United States ArmyChild and Youth Program Assistant CY-01/02Rock Island, IL$18.70–$22.11 / hourMorale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee applicable to employees working at least 15 hours per week: First Child: 100% childcare fee discount (all CYS employees). Assists in implementing planned, developmentally appropriate activities, schedules, and routines for children/youth using prepared curriculum, activity plans, and materials which includes group and individual activities.
Funeral Services Assistant (part-time) Service Corporation InternationalFuneral Services Assistant (part-time)Davenport, IAOther general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.