Responds to inquiries from diverse College constituencies (e.g., students, families, faculty, staff, trustees, alums, donors, public and private officials and community members), listening respectfully to constituent concerns; providing accurate information regarding College policies, decisions, programs, and events; referring inquiries or problems to the appropriate office or person; resolving problems as they are able; and keeping an updated log of critical calls. Duties include: Handling logistics associated with College programs and events and/or meetings of the board of trustees as directed by the Special Assistant/Operations Manager, including scheduling rooms, making travel arrangements, following up with the College's events staff, and processing invoices and reimbursements.