UNKNOWN

ADAPTED_NOW

In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing an exceptional customer experience across phone, email, chat, or in-person interactions. We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team.

YEAR

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for assisting customers with inquiries, resolving issues, and providing an exceptional customer experience across phone, email, chat, or in-person interactions.Salary Range: $18000.00 - $25000.00 per year BenefitsAnnual Base Salary + Bonus OpportunitiesPaid Time Off (PTO)Work from HomeFlexible ScheduleMon-Fri ScheduleCareer Growth OpportunitiesHands on Training Responsibilities Respond promptly and professionally to customer inquiries Resolve customer complaints and issues efficiently and accurately Provide information about products, services, policies, and procedures Process orders, returns, exchanges, and account updates Document customer interactions and maintain accurate records Escalate complex issues to appropriate departments when necessary Follow up with customers to ensure resolution and satisfaction Meet or exceed customer service performance metrics Maintain a positive, empathetic, and professional attitude at all times Requirements High school diploma or equivalent (associates or bachelors degree preferred) Previous customer service experience preferred Active Property & Casualty (P&C) Insurance License required Active Life & Health Insurance License required Strong verbal and written communication skills Excellent problem-solving and conflict-resolution abilities Ability to multitask and manage time effectively Comfortable using computers, CRM systems, and standard office software Ability to work independently and as part of a team

Hudson Roberson Farmers Insurance

Insurance Customer service rep

Communication Skills

Conflict Resolution

Customer Experience

Customer Relations

Customer Relationship Management (CRM) Systems

Customer Support/Service

Health Insurance

High School Diploma

Insurance

Life Insurance

Multitasking

Order Processing

Performance Metrics

Presentation/Verbal Skills

Problem Solving Skills

Record Keeping

Resolve Customer Issues

Returns Processing

Time Management

Work From Home

Writing Skills

IdealTraits

OTHER

FEED

Pampa Regional Medical Center is certified by the Accreditation Commission for Health Care (ACHC) and has been recognized by the Leapfrog Group and Healthgrades for patient safety and was named among the “100 Top Hospitals” by IBM Watson Health in 2018. Located in the center of the Texas Panhandle, Pampa Regional Medical Center is a 25-bed critical-access hospital serving our communities with a full range of surgical and medical services.

Overview:
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Pampa Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Located in the center of the Texas Panhandle, Pampa Regional Medical Center is a 25-bed critical-access hospital serving our communities with a full range of surgical and medical services. Pampa Regional Medical Center is certified by the Accreditation Commission for Health Care (ACHC) and has been recognized by the Leapfrog Group and Healthgrades for patient safety and was named among the “100 Top Hospitals” by IBM Watson Health in 2018. Pampa Regional offers key services to the community including heart care, emergency services, urgent care, surgical services and more. For more information visit <a href="http://www.prmctx.com" rel="noopener nofollow noreferrer" target="_blank">www.prmctx.com</a>. 

Responsibilities:
The Receptionist will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Make patient appointments and follow up appointments.

Qualifications:
EDUCATION, EXPERIENCE, TRAINING 1. Previous experience as a receptionist preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. Customer Services experience required 7. High School Graduate or GED Equivalent preferred 

Employment Status:
Full Time

Shift:
Days

Equal Employment Opportunity:
<div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"><div class="iCIMS_Expandable_Container"><div class="iCIMS_Expandable_Text">Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: <a class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" rel="noopener nofollow noreferrer" target="_blank" title="https://www.eeoc.gov/sites/default/files/2022-10/eeoc_knowyourrights_screen_reader_10_20.pdf">https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf</a></div></div></div><div class="iCIMS_JobOptions"> </div>

Pampa Regional Medical Center

Clinic - Receptionist Borger

Category Development

Establish Priorities

Healthcare

Hospital

IBM Product Family

Interpersonal Skills

Medical Office Administration

Medical Terminology

Patient Assessment

Patient Follow-up

Patient Safety

[AW]-iCims

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

HOUR

Overview:
Office CoordinatorLocation: Position: Office Coordinator Job ID: Position Type: Full-TimeRemote/Virtual Position: NoCoverage Area:  Find Your Passion and Purpose as an Office CoordinatorSalary: Schedule:   Offer Based on Years of Experience

What You Need to Know:
Reimagining Your Career in Home HealthCaring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.  Be the Best Office Coordinator You Can BeIf you meet these qualifications, we want to meet you!<ul><li style="margin-left:0.25in">High School Diploma or equivalent</li><li style="margin-left:0.25in">Minimum of one year data entry, word processing and/or medical records maintenance experience in a medical customer service environment generally required</li><li style="margin-left:0.25in">Experience with scheduling in the medical field; homecare scheduling experience preferred</li><li style="margin-left:0.25in">Attention to detail, along with excellent organizational, oral, and written communication, customer service, and problem-solving skills</li></ul>Our Investment in YouCaring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: <ul style="margin-top:0in"><li>Medical, dental, and vision coverage </li><li>Paid time off and paid holidays </li><li>Professional development opportunities </li><li>Company-matching 401(k) </li><li>Flexible spending and health savings accounts </li><li>Wellness offerings such as an employee assistance program, pet insurance, and access to Calm, a meditation, sleep, and relaxation app</li><li>Programs to celebrate achievements, milestones, and fellow employees</li><li>Company store credit for your first AccentCare-branded scrubs for patient-facing employees </li><li>And more!</li></ul>

Why AccentCare?:
<img alt="Greatest HealthCare Place to Work" height="195" src="https://accentcare.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=879323&hashed=-1933176496" width="134"/> <img alt="Greatest Place to Work" height="187" src="https://accentcare.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=879324&hashed=-856623087" width="139"/>  Come As You Are <ul><li>At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.</li></ul> 

Posted Salary Range:
USD $17.00 - USD $20.00 /Hr.

Administrative Jobs in Law, TX

Resume Resources

Get noticed by top employers!

Administrative Jobs in Law, TX

Insurance Customer service rep Hudson Roberson Farmers Insurance

Clinic - Receptionist Borger Pampa Regional Medical Center

Office Coordinator, Home Health AccentCare, Inc.

Resume Resources