Responsibilities involve maintaining sales goals, ensuring high CSI ratings, greeting customers, diagnosing vehicle issues, scheduling, advising on vehicle care, handling inquiries, interpreting warranty policies, prioritizing special cases, informing management of issues, staying updated on vehicle info, closing repair orders promptly, and following department processes. Qualifications include basic automotive knowledge, reading comprehension, preferred dealership experience, sales skills, excellent communication, a high school diploma, a valid driver’s license, and a clean driving record.