Key Responsibilities: Assist clients with travel inquiries, booking options, and reservation management Communicate with clients via email, phone, and messaging tools in a professional and friendly manner Recommend and help book travel arrangements including hotels, resorts, cruises, flights, and activities Manage changes, cancellations, and special requests efficiently and accurately Maintain updated records of client preferences, bookings, and correspondence Collaborate with travel advisors and supplier partners to ensure seamless service Stay informed on travel trends, destination updates, and special promotions Deliver a client-first experience that builds trust, loyalty, and repeat business Qualifications: Experience in customer service or the travel industry is helpful but not required Strong written and verbal communication skills Ability to work independently and stay organized in a remote setting Comfortable using email, booking platforms, and CRM tools (training provided) Reliable internet access and a personal computer Must be 18 years or older Passion for travel and helping others plan their perfect trip What We Offer: Fully remote, flexible work-from-home opportunity Ongoing travel industry training and professional development Access to exclusive travel tools, resources, and destination information Incentive-based income opportunities Travel discounts and perks through our supplier network Supportive, inclusive team culture and potential for career growth Work Environment: This position is fully remote and offers flexibility in scheduling. $45,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.