Church Administrator Peace Evangelical Lutheran ChurchChurch AdministratorAlexandria, VA$20–$25 / hourPart timeThis person will also bring with them a knowledge of and experience in reception and customer service, computer programs and IT (Microsoft Office, WordPress, Google Suite, Mailchimp, etc.), social media and website management, data entry, video technology platforms, record-keeping and organization, and basic financial practices. What is required, though, is the ability to keep confidentiality, multi-task, receive direction and feedback, take initiative, work independently and as part of the staff team, display a warm and welcoming spirit to all, and ask for help when needed.
Member Service Associate United Nations Federal Credit UnionMember Service AssociateWashington, District of Columbia$46,608–$55,000 / yearFull timeHandle branch operational tasks such as mail management, scanning documents, receiving deliveries, branch operational logs for GCS instant issues, incoming credit cards from GCS and branch opening/closing logs. • Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
NewLegal Administrative Assistant JobotLegal Administrative AssistantWashington, DC$60,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are committed to fostering an environment where attorneys and professional staff can grow, contribute meaningfully, and build long-term careers while supporting high-level legal work in a collegial and fast-paced setting.
NewLitigation Legal Assistant JobotLitigation Legal AssistantWashington, DC$80,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This position plays an integral role in our firm, providing comprehensive support to our attorneys in all aspects of litigation, including complex business disputes, antitrust law, affordable housing, and federal regulatory matters.
NewLegal Assistant JobotLegal AssistantReston, VA$65,000–$75,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewSenior Litigation Legal Assistant JobotSenior Litigation Legal AssistantWashington, DC$85,000–$115,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for providing comprehensive support to our litigation team, including drafting and reviewing legal documents, conducting legal research, and ensuring legal compliance.
NewCustomer Service Representative - Credit Union JobotCustomer Service Representative - Credit UnionReston, VA$20–$23 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for handling inbound calls, maintaining accounts, and cross-selling our services to meet our customers' needs.
NewExecutive Assistant II Systems Plus, Inc.Executive Assistant IISilver Spring, MDFull timeResponsible for performing administrative support for a range of activities that include. general administrative duties, travel support in the DTS, as well as business management.
NewCloud Service Desk Representative Systems Plus, Inc.Cloud Service Desk RepresentativeWashington, DCFull timePosition Title: Cloud Service Desk Representative. Position Location: Washington, D.C.
General Clerk III Bowhead / UIC Technical ServicesGeneral Clerk IIIAnnandale, VAOPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents.
NewClient Services Coordinator Vaco LLCClient Services CoordinatorWashington, DC$22–$28Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewExecutive Administrative Associate I SPS Consulting, LLCExecutive Administrative Associate IRockville, MDContractorFull timeWorks collaboratively within the Marketing & Customer Service team as well as other sections like Planning & Implementation, Management Services, Mobility & Senior Services, Operations, and Commuter Services and assists with customer outreach programs. Responsibilities Include: Experience using social media software, especially Twitter, Facebook, Instagram and YouTube, in government, non-profit, or commercial organizations, including social media management tools like Hootsuite.
AR / Collections Supervisor Kforce Inc.AR / Collections SupervisorBaltimore, MD$75,000–$85,000Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.
Administrative Assistant Icon VendorPass and AffiliatesAdministrative AssistantHanover, MD$25–$28 / hourContractorPerform tasks including but not limited to: scheduling appointments, making travel arrangements, completing expense reports, providing meeting support, faxing/copying, maintaining supplies, record-keeping, and mail distribution. REQUIREDAssociates degree or equivalent experience (ten years total office experience; three years of experience working for executive-level managers).
Clinical Reimbursement Coordinator, RN Fairland Nsg and Rehab RHSClinical Reimbursement Coordinator, RNSilver Spring, MD$47–$50As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. *Manage the overall process and tracking of all Medicare/Medicaid case-mix documents to assure appropriate reimbursement for services provided within the nursing center.
NewSustainment Product Support Manager F-35 - 1.1.06 CredenceSustainment Product Support Manager F-35 - 1.1.06Washington, DCThis includes, but is not limited to, the following tasks: reliability centered maintenance program analyses, level of repair analyses, and other trade studies; attain required maintenance capability for organizational and depot-level on and off-equipment repair; develop depot support concept; perform the depot maintenance SORAP process and interservice screening; and establish depot maintenance capability. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewIntegrated Product Support Manager F-35 - 1.1.03 1.1.04 CredenceIntegrated Product Support Manager F-35 - 1.1.03 1.1.04Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
NewIntegrated Product Support Manager F-35 - 1.1.05 CredenceIntegrated Product Support Manager F-35 - 1.1.05Washington, DCProvide support to accomplish the generation, review, and execution of logistics support plans that includes the following: Integrated Logistics Support Plans (ILSP), Life Cycle Sustainment Plans (LCSP), Technical Orders (TOs) and Technical Manuals, Electronic Technical Manuals, Illustrated Parts Breakdowns, Reliability Centered Maintenance Analysis (RCMA) and work specifications to ensure the documentation meets Government logistics support requirements. The FMO provides and manages AFLCMC/USAF Principal support, conducts the Product Improvement Working Group (PIWG), the F-35A Readiness of Combat Capabilities Review (RoCCR), collects and validates F-35A fleet performance data and metrics, coordinates USAF F-35A POM inputs and funding priorities and executing USAF cost traceability, validation, and predictive cost modeling.
UI/UX & Customer Experience (CX) Expert NuAxis InnovationsUI/UX & Customer Experience (CX) ExpertWashington DC, DCThe UI/UX & Customer Experience (CX) Expert designs intuitive, accessible, and user-centered digital experiences that enhance customer satisfaction and usability across enterprise web applications. Bachelor's degree in Human-Computer Interaction (HCI), Graphic Design, User Experience Design, Information Systems, Computer Science, or a related field.
Mobile Device Management Administrator NuAxis InnovationsMobile Device Management AdministratorWashington DC, DCManage iOS and Android devices using enterprise MDM tools (MaaS360, Intune). We are currently seeking a talented and motivated Mobile Device Management Administrator for a full-time position.
VIP Executive Support Technician NuAxis InnovationsVIP Executive Support TechnicianWashington DC, DCThe VIP Executive Support Technician will provide high-level technical assistance to senior executives, Critical Infrastructure Personnel (CIPs), and administrative staff. This role ensures seamless access to IT systems and timely support for executive communications, hardware, and software needs.
Public Adjusting Services Claims Rep - 11717 Metro Public AdjustmentPublic Adjusting Services Claims Rep - 11717MDLocal Opportunities – Serve homeowners across Philadelphia, Bucks County, Montgomery County, and nearby parts of South Jersey. Whether you’re looking for a new career or supplemental income, you’ll find success here if you bring a positive attitude, professionalism, and the drive to help others.
NewAdministrative Assistant PlanIT GroupAdministrative AssistantArlington, VAAdvanced user of Microsoft Office Word, EXCEL, Power Point; Expert in web-based applications on desktop and mobile devices; - Manage travel related risks and anticipate alternate actions; - Demonstrable evidence of working in a diverse cultural team and customer environment. Demonstrated evidence of being a team player working with internal and external teams seeks excellence, in all assignments; Evidence of being a Fast Learner; Excellent verbal and written abilities to interface with domestic and international customers.
Resident Construction Manager - Sewer Pumping Station Facilities Whitman, Requardt & Associates, LLPResident Construction Manager - Sewer Pumping Station FacilitiesBaltimore, MDFull timeThe RCM is responsible for providing daily construction management and inspection services for pumping station facilities including new construction and rehabilitation or upgrades including mechanical, electrical and pump control systems and related yard piping and civil site improvements. Whitman, Requardt & Associates, LLP (WRA) is seeking a qualified Resident Construction Manager for sanitary sewer pumping station facility construction projects in the Baltimore Metropolitan Area.
NewJIRA Administrator Infojini ConsultingJIRA AdministratorWashington, DC$70–$80 / hourFull timeThis position plays a pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the organization. BACKGROUND: Jira Platform Engineer will serve as the technical owner of our Jira SaaS in government cloud, and is responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem.
NewAdministrator, Administrative Services HITT ContractingAdministrator, Administrative ServicesFalls Church, VA$25–$32 / hourProvide basic clerical services as requested by members of one of the governance committees, including drafting / editing / proofing correspondence, packaging, basic typing, filing, and copying / scanning. This position works with many of HITT’s executive leadership team members and is expected to present a professional demeanor, maintain confidentiality and discretion, and utilizes a sense of urgency when working with these team members.
Administrative Specialist Roadsafe Traffic SystemsAdministrative SpecialistUpper Marlboro, MD$26–$30 / hourManaging the company’s cell phone inventory, including setting up and activating phones for new hires, and troubleshooting issues by coordinating with the designated contact for phones and apps. Key responsibilities include processing invoices, handling payments, and reconciling accounts using billing software while ensuring accuracy and resolving discrepancies.
NewCSR Intern GORDON FEINBLATT LLCCSR InternBaltimore, MDA typical day for this in-person position will include assisting with a mix of researching and implementing internal programing benefiting the entire Gordon Feinblatt team, assisting with event organization and management, and collaborating with our marketing department to document the company's CSR efforts through internal and external publications. Description: Gordon Feinblatt, a law firm located in the Harbor East neighborhood of Baltimore City, is seeking a sophomore, junior, or senior college student for a paid, part-time, Corporate Social Responsibility (CSR) focused internship.
NewOffice Manager Cucinelli Geiger, PCOffice ManagerFairfax, VAThis position is ideal for a detail-oriented, people-driven professional who loves working with and guiding others in their career development, takes a proactive approach to staff development, and continuously looks for ways to improve office processes. This role is responsible for managing daily administrative operations, coordinating staff workflows, supporting human resources functions, and maintaining office systems and procedures.
NewExecutive Administrative Associate II SPS Consulting, LLCExecutive Administrative Associate IIRockville, MDContractorFull timePositions provide advanced senior level II executive administrative support to elected officials, managers, and department directors for a major program or specialized function within the County. Handling inquiries and incoming work requests; Considerable experience is required, including advanced experience with Microsoft Office Suite – Word, Excel, Outlook, and PowerPoint.
NewAdministrative Assistant SPS Consulting, LLCAdministrative AssistantRockville, MDContractorFull timeOperating computers, fax machines, photocopiers, calculators, telephones, scanners, printers, and other common office equipment. Must possess ability to use multi-button telephone, personal computer, photocopier, TTY machine, and other office automation equipment appropriate to the requirements of the position.
Paralegal Assistant (Litigation) Cameo Consulting Group, LLCParalegal Assistant (Litigation)Washington, DC$63,000–$73,000 / yearContractorFull timeServices, products, and solutions include, but are not limited to eDiscovery, Freedom of Information Act (FOIA) appeals, legal hold, document acquisition, document preparation and organization, data extraction from forensic images, document analysis, technical support, EAJA processing, records retention processing tasks, and general project management. Cameo Consulting Group, LLC a management consulting practice based out of Alexandria VA, is seeking several qualified and available Litigation Support Specialist to support a prospective Federal client in Washington D.C. The positions are full-time, long-term, and available upon contract award.
NewFINANCIAL COORDINATOR - REVENUE CYCLE COORDINATOR - OWINGS MILLS, MD LifeBridge HealthFINANCIAL COORDINATOR - REVENUE CYCLE COORDINATOR - OWINGS MILLS, MDOwings Mills, MD$17.73–$30.09 / hourThe Financial Coordinator is responsible for coordinating and supporting the daily revenue cycle and billing activities for the Rubin Institute for Advanced Orthopedics (RIAO) Total Joint Practice at Sinai Hospital. This role serves as a liaison between patients, physicians, the Professional Billing Office, and third-party payers to ensure accurate insurance verification, financial counseling, billing coordination, and reimbursement optimization.
Chef/Director - Relocation Assistance Available HHSChef/Director - Relocation Assistance AvailableArlington, VA$68,000Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries. HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service.
Commercial Construction Assistant Superintendent - Mission Critical HITT ContractingCommercial Construction Assistant Superintendent - Mission CriticalFalls Church, VA$79,200–$132,000 / yearFull timeThe Assistant Superintendent (Assistant Supt.) supports managing work flow consistent with the project schedule, communicates project priorities to field staff and subcontractors, maintains daily log/report of all activities and site conditions, and manages the punch list and closeout process through owner/architect acceptance. Ensure complete, accurate daily documentation of work orders/tickets, understand subcontractor scope of work to avoid unnecessary change orders, and identify problems early and act immediately to provide solutions.
Commercial Construction Assistant Superintendent - Healthcare HITT ContractingCommercial Construction Assistant Superintendent - HealthcareFalls Church, VA$79,200–$132,000 / yearFull timeThe Assistant Superintendent (Assistant Supt.) supports managing work flow consistent with the project schedule, communicates project priorities to field staff and subcontractors, maintains daily log/report of all activities and site conditions, and manages the punch list and closeout process through owner/architect acceptance. Ensure complete, accurate daily documentation of work orders/tickets, understand subcontractor scope of work to avoid unnecessary change orders, and identify problems early and act immediately to provide solutions.
Commercial Construction Assistant Superintendent - GovCloud HITT ContractingCommercial Construction Assistant Superintendent - GovCloudFalls Church, VA$79,200–$132,000 / yearFull timeThe Assistant Superintendent (Assistant Supt.) supports managing work flow consistent with the project schedule, communicates project priorities to field staff and subcontractors, maintains daily log/report of all activities and site conditions, and manages the punch list and closeout process through owner/architect acceptance. Ensure complete, accurate daily documentation of work orders/tickets, understand subcontractor scope of work to avoid unnecessary change orders, and identify problems early and act immediately to provide solutions.
Manager, Claims & Risk Management HITT ContractingManager, Claims & Risk ManagementFalls Church, VA$95,000–$140,000 / yearFull timeIndependent claims handling and shared coordination with direct reports for the major lines of coverage including but not limited to auto, general liability, workers’ compensation, builder’s risk, pollution liability, and professional liability. • Bachelor’s degree in Risk Management, Business, Finance, Economics, Safety, or related fields preferred, but not required; in lieu of a degree, additional work experience is acceptable.
NewELECTRIC POWER GENERATION (EPG) SERVICE ADVISOR Carter MachineryELECTRIC POWER GENERATION (EPG) SERVICE ADVISORElkridge, MD$64,000–$83,000 / yearThe EPG Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
Administrative Specialist IV BERING STRAITS PROFESSIONAL SERVICES LLCAdministrative Specialist IVWashington DC, DCCorrespondence Management: Handle incoming/outgoing correspondence, review and distribute incoming correspondence to appropriate action officers or staff, collect and review outgoing correspondence for neatness, accuracy, and proper handling, and maintain related office chronological files. · Clearance and Response Management: Ensure the requisite clearance(s) and timely response by the responsible members of the EAP staff on formally tasked action items required by the Office of the Assistant Secretary.
Administrative Specialist V BERING STRAITS PROFESSIONAL SERVICES LLCAdministrative Specialist VWashington DC, DCCorrespondence Management: Handle incoming/outgoing correspondence, review and distribute incoming correspondence to appropriate action officers or staff, collect and review outgoing correspondence for neatness, accuracy, and proper handling, and maintain related office chronological files. · Clearance and Response Management: Ensure the requisite clearance(s) and timely response by the responsible members of the EAP staff on formally tasked action items required by the Office of the Assistant Secretary.
Billing Manager - Digitech SarnovaBilling Manager - DigitechWashington DC, DCAdditional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
NewHYDRAULICS RECON SERVICE ADVISOR Carter Machinery Company, IncHYDRAULICS RECON SERVICE ADVISORBaltimore, MD$64,000–$83,000 / yearThe Hydraulics Recon Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
ELECTRIC POWER GENERATION (EPG) SERVICE ADVISOR Carter Machinery Company, IncELECTRIC POWER GENERATION (EPG) SERVICE ADVISORElkridge, MD$64,000–$83,000 / yearThe EPG Service Advisor is responsible for communicating with internal and external customers to gather information regarding equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
NewPOWER SYSTEMS DIVISION (PSD) RENTAL SERVICE ADVISOR Carter Machinery Company, IncPOWER SYSTEMS DIVISION (PSD) RENTAL SERVICE ADVISORElkridge, MD$64,000–$83,000 / yearThe PSD Rental Service Advisor is responsible for communicating with internal and external customers to gather information regarding PSD rental equipment issues and providing repair status updates while repairs are in progress; opening/processing work orders in an efficient and timely manner using thorough details on customer requests/complaints to ensure technician understanding and customer satisfaction. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
NewField Service Mechanic A - HVAC, Pump & Power Herc Rentals IncField Service Mechanic A - HVAC, Pump & PowerUpper Marlboro, MD$33–$38 / hourAbility to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment. You will serve as a go-to resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times.
NewPersonal Injury Legal Assistant WGK Personal Injury LawyersPersonal Injury Legal AssistantBaltimore, MD$25–$31 / hourThe majority of your caseload will consist of auto accidents and auto-adjacent matters, including pedestrian, bicycle, motorcycle, truck, and scooter accidents, as well as premises liability and dog bite cases. Responsibilities: Client Communication: Serve as the primary point of contact for active clients, providing regular case status updates, answering inquiries, and offering compassionate support throughout the legal process.
Counterintelligence Support Officer MANTECHCounterintelligence Support OfficerSpringfield, VAConduct daily or weekly desk-side and small group comprehensive CI briefings, issue updates, discussions, debriefings, awareness, and education for senior leadership, integrating historical precedents, political considerations, and agency best practices. This position requires occasionally moving about inside the office to access file cabinets or office machinery, and communicating with co-workers and management via email, phone, or virtual communication, which may involve delivering presentations.
Retail Customer Service Associate FedExRetail Customer Service AssociateHerndon, Virginia$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewLegal Receptionist & Administrative Assistant WGK Personal Injury LawyersLegal Receptionist & Administrative AssistantBaltimore, MD$18–$21 / hourYou will manage phones, greet visitors, handle administrative functions, support firm ownership with technology and day-to-day needs, coordinate with insurance companies and vendors, and assist with light client relations and marketing tasks. Serve as the first line of basic technology support for firm ownership: troubleshoot common issues with email, printers, Microsoft Office applications, and video conferencing platforms (Zoom, Teams) before escalating to an IT vendor.