The selected candidate needs to have the necessary skills to provide technical assistance at the customer's physical premises to install, move, troubleshoot, repair, modify, and assist with any issue that may arise with telecommunications and related equipment, wiring, circuits, connections, as well as supporting networking and telephone/data communication services. Scope: The tasks to be performed under the scope of this statement of work must be completed under the direction, oversight, and prioritization of the Endpoint Technology Support manager and/or designated US Government Client TSS Project Leads.