OPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation, as well as to the U.S. Attorney's Offices nationwide. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research, and drafting documents.
li>Contribute to consulting project work, which involves playing a lead role and/or contributor role: Playing a leadership role to identify required timelines, resources, SME’s, etc. to align with key elements as defined in a Business Initiative Addendum/Statement of Work. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.
Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
This fully remote position is responsible for responding to customer inquiries, resolving issues, processing requests, and ensuring a positive customer experience through effective communication and problem-solving.
The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple customer interactions in a fast-paced environment.
Responsibilities
Respond to customer inquiries via phone, email, and online communication channels.
Provide accurate information regarding products, services, orders, and company policies.
Resolve customer concerns, complaints, and service-related issues in a timely and professional manner.
Document customer interactions and maintain accurate records within company systems.
Process customer requests, account updates, and order-related transactions.
Escalate complex issues to appropriate departments when necessary.
Follow up with customers to ensure complete resolution and satisfaction.
Maintain a high level of professionalism and customer service at all times.
Collaborate with internal departments to address customer needs and improve service delivery.
Meet productivity, quality, and performance objectives.
Assist with special projects and administrative tasks as assigned.
Qualifications
High School Diploma or GED required.
Associate's degree preferred but not required.
Minimum 1 year of customer service, customer support, call center, administrative, or related experience preferred.
Strong verbal and written communication skills.
Excellent problem-solving and conflict-resolution abilities.
Proficiency with Microsoft Office Suite and web-based applications.
Ability to multitask and work independently in a remote environment.
Strong organizational and time-management skills.
Reliable internet connection and dedicated workspace required.
Preferred
School Diploma or GED required.
Associate's degree in Business Administration or a related field preferred.
Minimum 1 year of administrative, office support, customer service, or related experience preferred.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
High attention to detail and accuracy.
Ability to work independently with minimal supervision.
Reliable internet connection and dedicated remote workspace required.
Preferred Skills
Experience with administrative support functions.
Data entry and records management experience.
Familiarity with CRM, ATS, ERP, or other business software platforms.
Strong customer service and communication skills.
Ability to prioritize multiple assignments and meet deadlines.
Benefits
Medical,
Smyrna, Georgia2 days ago
The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
p>The Tax Managing Director, Transaction Advisory Services is an essential team member that will team with the west region transaction advisory principals to grow the practice and will lead teams responsible for traditional large firm M&A tax consulting (deal structuring, due diligence, post-deal integration, tax attribute management, and other special projects). The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
You will oversee AV for large-scale internal events and all-hands meetings, manage digital signage across office locations, and partner with Facilities and IT to ensure a consistent, high-quality hybrid meeting experience that upholds the principles of digital employee experience. You will be responsible for defining and enforcing service level targets, driving continuous improvement in ticket deflection and resolution time, and maturing the ITSM platform to support a scalable, user-centric support model aligned with the zero-touch automation vision.
Additional responsibilities include identifying deficiencies within the group and escalating them to the Director, building positive relationships both internally and externally, maintaining Key Performance Indicators (KPIs), and delivering annual reviews with staff, along with corrective actions when necessary. The A/R Management Manager is responsible for directly managing the ARM team and ensuring that outstanding accounts, denials, and appeals are accurate and followed up on in a timely manner to maximize reimbursements.
em>Join a leading facility in Jonesboro, GA, offering a rewarding night shift role in the Emergency Department with experienced teams and competitive hourly pay.. This role is with a leading healthcare provider in Jonesboro, GA, focused on delivering high-quality emergency care.
Clerk Capstone Logistics LLC
ClerkAtlanta, Georgia28 days ago
Our team fully embraces a high-performance culture, that inspires us to build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers.
This role requires hands-on experience supporting a CRM system, including user training and documentation, gathering and analyzing user feedback, triaging support tickets, and onboarding new users. User Feedback Management & Insights: Gather and analyze user feedback from chats, user communities, usage data, and support tickets to identify trends and recommend improvements.
Sandy Springs, GA14 days ago
CONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells #DiedreMoire #FieldServiceJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #technicianjobs #CNCJobs #manufacturingjobs. Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells _.
You will serve as a supportive resource for utilizing your mechanical expertise to ensure Herc fleet remain in proper operating condition on our customer jobsites, at all times. Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment.
Locations: CA (Los Angeles, Orange County, San Diego, San Francisco) | GA (Atlanta) | MA (Boston)\ NY (New York) \ VA (Richmond, Virginia Beach)
HYBRID
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Provide legal advice and regulatory guidance, communicate case strategy and developments, and support clients responding to government and agency investigations.
SDA CPA Group helps small business owners reduce financial stress through proactive accounting, payroll, tax planning, and organized financial systems. We are committed to creating a supportive environment where team members can grow professionally while delivering exceptional service to clients.
CONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells #DiedreMoire #FieldServiceJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #technicianjobs #CNCJobs #manufacturingjobs. Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells _.
Atlanta, Georgia30+ days ago
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Support manufacturing startup activities and coordinate movement of released runs to finished goods. Support daily clerical/administrative functions including production tracking and maintenance of records.
We are seeking a Customer Logistics & Supply Chain Specialist to serve as the primary point of contact between customers, sales teams, supply chain teams, and internal stakeholders. The ideal candidate will have strong customer service, supply chain, order management, and problem-solving experience, along with the ability to work independently in a fast-paced environment.
Administer the department’s goodwill voucher program, including maintaining and updating the voucher redemption website, processing dealer and voucher reimbursements, performing audits, providing dealership training and coaching, and creating reports as needed. Respond to inquiries from client dealers and client Field Managers regarding payments and vouchers.
Success in this position requires that the CSR is able to work independently with little to no supervision to provide immediate availability, be professional, provide documentation within our systems and be knowledgeable of Client’s products and services. Teamwork –Balances team and individual responsibilities;exhibits objectivity and openness to others’views;gives and welcomes feedback;puts success of team above own interests;able to build morale and group commitments to goals and objectives.
College Park, GA30+ days ago
Working in a fast-paced environment, this position will be the point of contact for customer interaction and will be required to work with various departments to provide quality service and deliver orders on time. Duties:Responsible for sales cycle (quotation, order entry, process shipping docs, invoicing, follow up with the customer, etc.).
Education & ExperienceMinimum of 3 5 years of experience in technical training, service desk operations, organizational communications, or user support environments. Familiarity with ticketing systems and knowledge management platforms such as ServiceNow, IIQ, Jira Service Management, or equivalent.
Leads day-to-day ticket system governance and knowledge management, ensuring service desk technicians have accurate, current, and actionable information to resolve issues efficiently. Education & ExperienceMinimum of 3–5 years of experience in Service Desk operations, IT support administration, knowledge management, or IT service management.
Prepare and edit documents, reports, presentations, and correspondence, demonstrating a high level of proficiency in Microsoft Office Suite and other relevant software. Take a lead role in providing advanced administrative support to the team, leveraging 6-10 years of experience to ensure smooth operations and efficient processes.
Customer Service Lead SDL Leadership • Full-time • Secret Clearance Required Secret clearance 7+ years IT support 2+ years leadership ITIL practices Drive excellence at the front lines of IT support. As Customer Service Lead, you’ll own service desk operations end-to-end — from guiding a skilled team of support specialists to championing continuous improvement across the board.
You'll work across a broad technology stack, collaborate with cross-functional teams, and play a key role in ensuring high availability and optimal performance of mission-critical web environments. Web Services Administrator [Remote] Clearance: Active Secret About the Opportunity We're looking for a skilled Web Services Administrator to join a dynamic IT team supporting enterprise-level web infrastructure.
RIVERDALE, GEORGIA30+ days ago
As a Customer Service Representative, youll support customers with everyday insurance needs and play a key role in helping the agency reach its goals. Youll gain hands-on experience, build valuable skills, and advance into licensed roles as you grow.
FAYETTEVILLE, GEORGIA21 days ago
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Qualified candidate should have great interpersonal skills, great written and verbal communication skills, have valid Georgia Driver's license, excellent math and measuring skills, have good organizational skills, be detail oriented and have good knowledge of mechanics. Position requires, at times working in a non-temperature-controlled environment, standing, sitting, carrying, reaching, loading, unloading trucks, lifting up to 50 lbs.
Atlanta, Georgia30+ days ago
The Assistant Front Office Manager (AFOM) is responsible for supporting the Front Office Manager in ensuring the smooth and efficient operation of the front office. The AFOM plays a critical role in maintaining high guest satisfaction through effective problem-solving, multitasking, and administrative management.
You will be responsible for driving business growth through networking, targeted cold calling, managing referral sources, and capitalizing on marketing leads. Qualified candidates must have a background in value add selling, strong relationship development skills, be able to follow the company sales model, and take full ownership of sales for the company.
Lithia Springs, GA30+ days ago
This role is responsible for handling inbound calls, processing orders, coordinating shipments, resolving customer concerns, and ensuring overall customer satisfaction. Minimum of three (3) years of customer service experience from a manufacturing or distribution office setting (Not fast food, call center, medical, or retail).
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Have strong mathematical skills, including the ability to calculate rebates, process payments, and reconcile totals across various units of measurements using whole numbers, fractions, and decimals.
Loganville, GA18 days ago
Whether you're responding to customer messages, helping resolve service concerns, or assisting other office staff as needed, your attention to detail and ability to multitask will make a meaningful impact on the success of the branch. You'll be the first point of contact for many of our customers, handling high volumes of inbound calls with professionalism and care, updating customer accounts in our system, and managing scheduling for technicians and sales staff.
The Intersect Group partners with well established organizations that operate across large scale, customer facing environments and deliver exceptional service experiences. We are seeking a Part Time Administrative Assistant to provide day to day support to senior leaders and their teams across multiple business functions.
Impact Staffing is a local staffing and recruiting company with a team of Atlanta-area recruiters ready to help you find work. To apply for the receptionist position, please submit your resume in response to this ad or fill out an application on our website, impactstaffing.com.
Morrow, Georgia30+ days ago
What does a Sales Consultant - Appliance Outlet do?The Sales Consultant - Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left...
As a Customer Service Representative - State Farm Agent Team Member with Rebecca Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. ABOUT THE AGENCY: Rebecca has been a dedicated State Farm agent for over nine years, helping families and individuals protect their assets and achieve peace of mind.
Lithia Springs, GA30+ days ago
The Medical Office Receptionist is responsible for creating a welcoming environment for patients and visitors, managing front-office operations, and providing administrative support to medical staff. Provide patients with general information about office policies, procedures, and instructions for follow-up care as directed by the healthcare providers.
Lithia Springs, GA29 days ago
Position Overview: We are looking for a detail-oriented and highly organized Administrative & HR Assistant to support the day-to-day administrative operations and human resources functions of our growing medical practice. This position plays a key role in managing office workflows, assisting with employee relations, and supporting payroll processing.
Snellville, GA30+ days ago
Join ALIGN HOSPICE CARE LLC as a Hospice Office Manager, where you'll play a vital role in ensuring compassionate care for our patients and their families. ALIGN HOSPICE CARE LLC has recently started serving the Snellville community, providing compassionate and personalized hospice care.
Lithia Springs, GA30+ days ago
The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence.