NewSr Manager of Accounts Payable, Shared Services JobotSr Manager of Accounts Payable, Shared ServicesDedham, MA$125,000–$150,000 / yearManager of Accounts Payable, you will be responsible for managing a centralized AP team and the full AP lifecycle including, invoice intake and processing, approval workflows, vendor payments (check, ACH, wire), vendor master data and management. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewBilingual Call Center Representative / Member Liaison Healthcare Financial, Inc.Bilingual Call Center Representative / Member LiaisonQuincy, MA$42,000–$45,000 / yearFull timeYou will serve as a bridge between our members and government agencies, providing exceptional service, timely follow-ups, and proactive problem-solving to ensure our clients receive the benefits they need. In this essential role, you’ll manage a caseload of pending Social Security applications, ensuring that all required documentation and information are collected to move each case toward a successful approval.
NewEstate Administrator JobotEstate AdministratorBoston, MA$75,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With a wide range of services provided, they represent national, international, and foreign companies, local and regional institutions, public entities and municipalities, closely held businesses, regulated industries, educational institutions, and individuals & families.
NewLegal Administrative Assistant – Private Wealth, Trusts & Estates JobotLegal Administrative Assistant – Private Wealth, Trusts & EstatesBoston, MA$85,000–$95,000 / yearOur client is a highly respected Boston-based litigation and business law firm with a long-standing reputation for delivering sophisticated legal counsel to closely held businesses, developers, financial institutions, and high-net-worth individuals. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewLitigation Legal Assistant JobotLitigation Legal AssistantBoston, MA$70,000–$85,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By focusing on efficiency, clarity, and thoughtful problem-solving, we help clients navigate complexity while using their legal resources in a deliberate and effective way.
NewVice President, Transaction Advisory Services JobotVice President, Transaction Advisory ServicesBoston, MA$160,000–$215,000 / yearEstablished over 50 years ago with billions in assets, we have expertise in a wide array of strategic advisory services our Transaction Advisory Services practice assists private equity and corporate clients with financial, IT and tax due diligence, business analytics and technical accounting matters associated with corporate mergers, divestitures and acquisitions (M&A). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewGeneral Clerk III Bowhead / UIC Technical ServicesGeneral Clerk IIIChelmsford, MAOPLA's responsibilities include representing the Department of Homeland Security (DHS) in proceedings before the Immigration Courts, representing DHS in appellate proceedings before the Board of Immigration Appeals, and providing support and direction to the Department of Justice, Office of Immigration Litigation as well as to the U.S. Attorney's Offices nationwide. The duties primarily include maintaining and organizing files, mail management, scanning of documents, enter/upload data into PLAnet (OPLA's electronic alien file repository), conducting research and drafting documents.
NewTalent Assistant Vaco LLCTalent AssistantBoston, MA$50,000–$60,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewOffice Manager Vaco LLCOffice ManagerBoston, MA$30–$35Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCustomer Service Representative Vaco LLCCustomer Service RepresentativeAndover, MA$20–$23Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewClient Services Analyst – Fund Accounting Vaco LLCClient Services Analyst – Fund AccountingBoston, MA$29–$29.68Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewLegal Administrative Assistant - 2nd shift Vaco LLCLegal Administrative Assistant - 2nd shiftBoston, MA$75,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewInvestment Support Associate Vaco LLCInvestment Support AssociateBoston, MA$75,000–$105,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewAdministrative Assistant Vaco LLCAdministrative AssistantQuincy, MA$20–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Physician Office Account Manager Medline IndustriesPhysician Office Account ManagerBoston, MAFull timeBachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
NewExecutive Assistant | Onsite - Contract TalentBurst, Inc.Executive Assistant | Onsite - ContractCambridge, MAAssists with documents (Word, Excel, PowerPoint, Visio, etc.) that need to be created, reviewed, proofread, and/or designed for distribution internally and/or externally. May attend meetings with executive to provide logistical support, take detailed notes, and track needed follow up items.
Service Desk Support Associate Sparks GroupService Desk Support AssociateBedford, MA$23–$25 / hourResponsibilities : Provide day-to-day support with Windows 10, Mac OS & OSX, MS Office (primarily Outlook), LAN, VPN, remote devices, hardware, peripherals, and other technologies. Proficient at solving problems with Windows 10, Mac OS & OSX, MS Office applications, mobile and remote access services.
NewMiddleton Medwaste - Administrative Assistant ECLAROMiddleton Medwaste - Administrative AssistantMiddleton, MAThis role is responsible for scanning, organizing, renaming, uploading, and digitally separating electronic files while maintaining accuracy and efficiency in a fast-paced environment. Our client is a leading environmental solutions provider focused on water, waste, and energy services that drive sustainability and resource recovery.
NewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today .
Accounts Payable Coordinator Wakefield Thermal Solutions, Inc.Accounts Payable CoordinatorNashua, NHHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
Customer Support Specialist Wakefield Thermal Solutions, Inc.Customer Support SpecialistNashua, NHAdminister and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.
NewCustomer Service Rep - M PLS Staffing SolutionsCustomer Service Rep - MBeverly, MA$52,000–$60,000 / yearFull timeThis role is critical in maintaining strong relationships with our clients, ensuring timely and accurate communication, and supporting the delivery of high-performance solutions in a fast-paced, regulated environment. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at a leading manufacturing company specializing in products and solutions for the industries we serve.
NewAdministrative Assistant - Sales UlineAdministrative Assistant - SalesBurlington, MA$27–$34 / hourJoin Uline as an Administrative Assistant supporting our Boston sales team as we continue to grow as a top distributor of shipping, industrial and packaging materials. Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices.
Customer Experience Coordinator TJ MaxxCustomer Experience CoordinatorPeabody, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
customer experience coordinator TJ Maxxcustomer experience coordinatorMiddleton, MA$17.25–$17.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewCaregiver (Personal Care Assistant) Sunrise Senior Living Mgmt IncCaregiver (Personal Care Assistant)Wayland, MAWhat You’ll Do: • Assist with ADLs including bathing, dressing, grooming, mobility, and personal care • Follow Individualized Service Plans (ISP) and document changes • Promote safety, dignity, and independence • Engage residents through conversation and daily activities • Support dining services and maintain a clean, welcoming environment • Communicate effectively with families and care leaders • In Memory Care, create enriching experiences for residents with memory loss What We’re Looking For: • High School Diploma/GED; age 18+ • CPR/First Aid (or ability to obtain) • Compassion, reliability, and strong communication skills Caregiver – Make a Difference Every Day | Paid Training & Career Growth Caregiver | Personal Care Assistant | Assisted Living | Senior Care. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.
NewIntensive Family Support Coordinator Communitas, Inc.Intensive Family Support CoordinatorWakefield, MAFor these efforts, we express our deep appreciation through: | Competitive Tiered Pay Rates | Low-Cost Benefits | Flexible Schedules | Opportunities for Advancement | Regular Employee Appreciation Events | Tuition Reimbursement | Supportive Coworkers | Compassion-centric Environment |. Recognized and honored as a Top Workplace for 2025 – Communitas is proud to welcome you to a work environment that is dedicated to rewarding and supporting our valued employees for their hard work, passion, creativity, and relentless drive to make a positive impact in our community.
Legal Client Experience Coordinator DGVE law, LLCLegal Client Experience CoordinatorHanover, MA$56,160–$72,800 / yearYou are curious and resourceful, seeking out new information and using it to approach your job responsibilities and enjoy the challenge of diving in curiously to learn, and you’re willing to push past the discomfort of trying something new with the potential of failing and having to acknowledge it and take accountability and work with a supportive team to help fix it and try again. You won’t just answer phones; you’ll manage relationships, triage complex client needs with grace, and ensure that all clients’ legal matters stay on track.
Secretary/Unit Clerk Dialysis Clinic, Inc.Secretary/Unit ClerkConcord, MA$21–$25 / hourDCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
Social Work Administrative Assistant Dialysis Clinic, Inc.Social Work Administrative AssistantJamaica Plain, MA$24–$27 / hourDCI’s Differentiator: Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Assist SW with preparing and distributing a variety of documents and information - monthly psychosocial assessment package, patient contact & insurance updates, welcome package for new patients, information for QAPI meetings, Patient Quality of Life Surveys, updating transplant list, etc.
NewSystems Design Assistant Johnson ControlsSystems Design AssistantLynnfield, MA$21–$31 / hourengineerhiring #HVACJobs #EngineeringLeadership #JohnsonControls #SmartBuildings #SystemsEngineering #HiringNow #HVACCareers #SustainableBuildings #TeamLeadership #engineerhiring #HVACTechhiring . Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or 1 year experience in servicing electronic and/or mechanical systems in the HVAC industry.
NewField Service Dispatcher Herc Rentals IncField Service DispatcherLondonderry, NH$26–$29 / hourA Herc Field Service Dispatcher is directly involved in addressing equipment breakdowns in the field, coordinating activities of field mechanics, maintaining data on service calls, communicating with internal and external customers, inventory control, ensuring equipment is service at regular intervals, and daily business reporting for multiple locations. Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Retail Customer Service Associate FedExRetail Customer Service AssociateBoston, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewGeneral Maintenance I - Rivier University Facilities AramarkGeneral Maintenance I - Rivier University FacilitiesNashua, NHThis hands-on role supports campus buildings, dorms, and grounds by completing daily maintenance tasks such as light repairs, basic plumbing, electrical support, and event setup. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
NewPayables Clerk (Part Time) Blackdog Builders, Inc.Payables Clerk (Part Time)Salem, NH$22–$25 / hourThe Payables Clerk will assist our accounting team with processing vendor invoices, entering receipts, and performing other accounts payable support functions. We're looking for team members who want to be part of a successful, growth-oriented company that's all about turning customers into raving fans and giving our team a workplace they're genuinely excited to show up to each day.
NewAdministrative Assistant BC ForwardAdministrative AssistantBrookline, MA$28–$28.98 / hourContractorThe ideal candidate will have strong experience in accounts payable support, document management, and office operations and a proven ability to maintain accurate records, reconcile invoices, and provide consistent service to internal teams and vendors . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewCustomer Service Representative - FT Avis Budget GroupCustomer Service Representative - FTBoston, MADepending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return. Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed?
Office Administrator Beacon Hill Staffing GroupOffice AdministratorWaltham, Massachusetts$25 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Office Coordinator Beacon Hill Staffing GroupOffice CoordinatorCambridge, Massachusetts$25–$31 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Office Operations Manager Beacon Hill Staffing GroupOffice Operations ManagerBoston, Massachusetts$30–$35 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a private investment firm focused on scaling high-growth companies across software, healthcare, and services sectors, is seeking a Temporary Office Operations Manager for a fully onsite role in Boston.
Office Manager Beacon Hill Staffing GroupOffice ManagerBoston, Massachusetts$28–$31 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Executive Assistant Beacon Hill Staffing GroupExecutive AssistantBoston, Massachusetts$40–$45 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Part Time Executive Assistant to HR Beacon Hill Staffing GroupPart Time Executive Assistant to HRBrighton, Massachusetts$25–$33 / hourPart timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Part-Time Administrative Assistant Beacon Hill Staffing GroupPart-Time Administrative AssistantBoston, Massachusetts$23 / hourPart timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Senior Administrative Assistant Beacon Hill Staffing GroupSenior Administrative AssistantBoston, Massachusetts$35–$40 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Part-time Administrative Assistant Beacon Hill Staffing GroupPart-time Administrative AssistantBoston, MassachusettsPart timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Part Time Executive Assistant Beacon Hill Staffing GroupPart Time Executive AssistantNewton, Massachusetts$30–$35 / hourPart timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Dispatcher / Customer Service Representative (Plumbing & Heating) Vaughan Plumbing And Heating, llcDispatcher / Customer Service Representative (Plumbing & Heating)Boston, MA$72,000–$93,000 / yearFull timeThe Dispatcher / CSR is responsible for answering incoming customer calls, scheduling service appointments, dispatching technicians efficiently, and providing exceptional customer service. This role serves as the first point of contact for customers and plays a critical role in maintaining a full schedule, maximizing technician productivity, and ensuring every customer receives prompt and professional service.