Client Delivery Team Manager BMO (Bank of Montreal)Client Delivery Team ManagerNewport Beach, CA$88,800–$165,600 / yearResolves client problems in a prompt and effective manner, while ensuring that enhancement opportunities are identified and addressed or referred during client service interactions. Collaborates with managers to develop and implement processes and procedures to meet client expectations and ensure consistency across the Commercial Bank segments.
Program Manager Apollo Technology Solutions LLCProgram ManagerIrvine, CAStrong understanding of contact center metrics, including AHT, CSAT, FCR, SLA, service level, quality, occupancy, and productivity . Lead cross-functional teams across Operations, Quality, Training, Workforce Management, HR, IT, and other support functions.
Senior Project Manager - Civil Engineering Langan Engineering & Environmental ServicesSenior Project Manager - Civil EngineeringIrvine, CaliforniaDesign and permit residential, institutional, commercial centers, warehouse distribution centers, and mixed-use projects for both public and private clients; Work closely with office leadership to develop growth plans and ensure staff utilization; Possess an entrepreneurial demeanor and participate in Business Development activities by developing new clients for the firm and maintaining relationships with existing clients; Lead site/civil efforts on a variety of project sites including the ability to design and oversee site layout, grading, drainage, infrastructure, erosion and sediment control, etc. Bachelor’s degree in Civil Engineering; 10+ years of successful, local and related site/civil engineering experience with a concentration in land development on both small and large projects; Professional Engineering license; Site/civil experience on a variety of project sites including the ability to design and oversee site layout, grading, drainage, infrastructure, erosion and sediment control, etc.
Project Manager Branded GroupProject ManagerCypress, CaliforniaRemoteThis role provides strategic oversight, coordinates internal and external resources, manages project financials, anticipates risks, and develops solutions to keep projects on track. Strong client relationship management, project management, problem-solving, and communication skills are essential, along with the ability to exercise sound judgment and work independently with minimal oversight.