Product Support Engineer LancesoftProduct Support EngineerSanta Clara, CA$65As well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel.
Senior Product Support Engineer Veeco Instruments IncSenior Product Support EngineerSan Jose, CAVeeco is seeking a Senior Product Support Engineer to provide engineering-level support to customers, customer support personnel, and field support teams responsible for diagnosing, troubleshooting, repairing, and debugging Lithography and Laser Annealing products. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
Product Support Manager KLA CorpProduct Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Global Product Support Manager KLA CorporationGlobal Product Support ManagerMilpitas, CA$181,000–$307,700 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Own the customer-facing voice for service quality across your product family including Quarterly Alignment Meetings (QAM), customer Field Reviews, and recurring customer-of-record cadences (Intel, TSMC, Samsung, Hynix, Micron, and other top fabs.
Drive Unit Software Product Support Engineer Tesla IncDrive Unit Software Product Support EngineerPalo Alto, CA$113,424–$248,880 / yearYou will diagnose complex, software-defined electromechanical drive units - traction motors, gearboxes and differentials, oil pumps and lubrication circuits, seals and bearings, inverters, sensors, and the firmware that propels and protects the vehicle - that must run reliably in high-volume consumer cars and fully unsupervised robotaxis. You will co-own development of Diagnostic Trouble Codes (DTCs), smart diagnostic decision trees, in-vehicle service UI, vehicle self-test / commissioning routines (oil service, pump configuration, rotor / offset learn, controller clone / restore), and technician-facing repair guidance.
Product Support Engineer, Infotainment Tesla IncProduct Support Engineer, InfotainmentPalo Alto, CA$113,424–$248,880 / yearAt least two years of experience in software engineering, with expertise in the following areas: Linux system and tool development, shell scripting, high-level programming languages (Python, Ruby, Java, Go, or similar). Experience with over-the-air (OTA) software updates in vehicles or consumer electronics, vehicle infotainment UI development experience, and/or experience with vehicle communication protocols (CAN, LIN, etc.) are nice-to-haves.
Product Support Engineer BrukerProduct Support EngineerSan Jose, California$86,400–$130,000 / yearFull timeCreate, author, test, and optimize customer facing and internal teaching and training curriculum, develop and author training collateral (presentation, videos, webinar, technical guides), deliver training courses, lab sessions, administer both written and lab tests, and manage service engineer certification for assigned instrument or group of instruments and application modules. Provide system level escalation support for a specific instrument or group of instruments and application modules including but not limited to technical leadership, test, analysis, collaboration with engineering or other cross-functional partner, corrective actions, on-site execution, and effective communication which includes presentation material both internal to team as well as cross functionally.
Product Support Engineer Cartesia AI IncProduct Support EngineerSan Francisco, CAOur team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences. Deliver white-glove, hands-on support for our customers, diagnosing and resolving complex issues across APIs, SDKs, integrations, and deployment workflows.
Product Support Engineer Formic Technologies, Inc.Product Support EngineerSan Francisco, CABy removing the traditional barriers of cost, complexity, and risk, we enable manufacturers to deploy automation quickly and realize measurable gains in throughput, safety, and operational efficiency without large upfront capital investment. You will be the connective tissue that brings product expertise and support knowledge to the broader Fleet Operations org and the Field Service Engineering team specifically.
Product Support Engineer 1 Mattson Technology IncProduct Support Engineer 1Fremont, CAThis entry-level engineering role is responsible for troubleshooting product issues, assisting with product installations and configurations, documenting technical solutions, and escalating complex issues to senior engineers. Company: Mattson Technology, Inc., a 38-year Silicon Valley company, designs, manufactures, markets, and globally supports plasma and rapid thermal processing equipment to fabricate integrated circuits for the global semiconductor industry.
Product Support Engineer PylonProduct Support EngineerSan Francisco, CaliforniaUnlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters.
Product Expert, Customer Support (San Francisco, CA) OmniProduct Expert, Customer Support (San Francisco, CA)San Francisco, CaliforniaAs a Product Expert at Omni, you will use your knowledge of SQL, data analytics, and the Omni product to help customers solve data problems, learn best practices, and navigate the platform. Headquartered in San Francisco with hubs in EMEA and APAC, Omni has raised $97M from top-tier investors including Google Ventures, Snowflake, Databricks, ICONIQ and more.
Product Manager - Transactional Sales and Support with AI Artech LLCProduct Manager - Transactional Sales and Support with AISan Jose, CA$60–$61 / hourDemonstrated success in leveraging these technologies to design scalable, intelligent solutions that enhance user productivity, automate workflows, and drive measurable business outcomes will set you apart. " Experience with Leading AI Platforms: Experience with industry-leading AI ecosystems such as Client Azure OpenAI Service, Amazon Bedrock, or AWS SageMaker is highly desirable.
AI Product Support Lead WonderschoolAI Product Support LeadSan Francisco, CAYou will also build the workflows, deploy the AI, and partner with engineering and product to eliminate the root causes of tickets before they happen. We help providers manage operations, governments run large-scale childcare programs, and families find care.
Product Support Engineer Intern Skydio IncProduct Support Engineer InternSan Mateo, CA$47–$58 / hourDuring this 8-10 week program, you'll utilize your knowledge of electrical/mechanical engineering along with basic software skills to assist in root cause failure investigations, triage technical customer failure escalation reports to various Skydio Engineering teams, and work with the manufacturing teams on quality improvement signals coming from customers. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
NewSenior Product Specialist, ePCR & Fire Software SarnovaSenior Product Specialist, ePCR & Fire SoftwareSan Francisco, CAThis role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.
Product Sales Specialist YugabyteProduct Sales SpecialistSunnyvale, CA$215,000–$260,000 / yearPartner with Account Executives, Forward Deployment Engineers to identify specific agent use cases where Meko solves a customer's context, memory, or reliability challenges, and articulate what differentiates Meko from alternative approaches. You will partner closely with Account Executives and Forward Deployment Engineers to identify agent-related use cases, build the business case for Meko, and progress the technical and commercial sales cycles from first conversation to close.
Product Engineer KLA CorporationProduct EngineerMilpitas, CA$117,800–$200,300 / yearOur comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. Able to step into a difficult beta and sustaining escalation, analyze data from various sources, and, working with divisional experts when necessary, provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE).
NewProduct Manager Macpower Digital Assets Edge Private LimitedProduct ManagerSan Jose, CACross-functional Leadership: Collaborate closely with Engineering, UX, Legal, Sales, Support, and other cross-functional teams to drive product success. Product Strategy & Vision: Define the product roadmap and long-term vision for Sales and Support technologies, with a strong emphasis on Generative AI integration.
Product Operations Specialist (III)- #26-22867 US Tech Solutions, Inc.Product Operations Specialist (III)- #26-22867Mountain View, CA$113.91–$133.14 / hourMinimum role qualifications requirement: 8 years of experience in management consulting, product management and strategy, or analytics in a technology company. Candidates with backgrounds in technology, investment banking, or related analytical fields may also be considered, depending on the relevance of their experience.