Required Qualifications•* Strong surgery scheduling experience in a healthcare setting required•* Orthopedic surgery scheduling experience strongly preferred•* Proven experience coordinating complex surgical workflows, including pre-operative and possibly post-operative scheduling•* Knowledge of insurance verification, authorization processes, and surgical case preparation•* Experience working with Epic or a comparable electronic health record system preferred•* Demonstrated ability to manage multiple priorities with exceptional attention to detail and accuracy•* Outstanding verbal and written communication skills•* Ability to confidently and professionally communicate with patients, physicians, APPs, nurses, surgery schedulers, hospitals, ambulatory surgery centers, and ancillary departments•* Strong customer service skills with a commitment to providing an exceptional patient experience•* Excellent organizational and time management skills•* Ability to navigate complex situations, resolve scheduling barriers, and proactively identify solutions•* Proven ability to work collaboratively as part of a multidisciplinary healthcare teamThe ideal candidate will bring a strong understanding of the surgical pathway and demonstrate the ability to independently manage surgery scheduling processes while ensuring accuracy, efficiency, and a seamless patient experience. Abilities- Actively listen to patients and colleagues- Provide exceptional patient experience by empathizing with patients, demonstrating compassion and understanding while addressing their needs and concerns with sensitivity and professionalism- Adjust communications to fit the needs and level of understanding of the receiver- Exercise calmness in stressful situations- Assist with welcoming & orienting new PAS staff members- Demonstrate exemplary customer service and acts as a liaison between the front and back office- Ability to acquire and develop departmental expertise- Plan, prioritize, and organize work independently with attention to detail and deadlines.