7+ years of work experience, ideally: • 3-4 years in management consulting, investment banking or private equity with multiple promotions • 3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business) • 2+ years of direct management experience • Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews • Experience running highly cross-functional projects (operations, sales or recruiting, technology) • Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.). • Lead cross-functional, highly analytical initiatives to unlock improvements in conversion, speed-to-admission, and team efficiency • Drive step-change improvements in processes that sit between multiple teams responsible for client acquisition and intake • Serve as project lead for systems improvements, product changes, tooling upgrades (CRM, dashboards), and operational experiments • Own business cases, ROI modeling, and implementation plans for all strategic initiatives.