MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. Collaborates with care management leadership and multidisciplinary teams to identify and track recurring complex care management challenges and systemic barriers, especially those that require coordination across teams; support cross-organizational solutions that can improve patient/ member outcomes.