This may involve preparation of materials, event scheduling, booking rooms, site location preparation, marketing and communication, or participation in planning committees • Gathers and manages documents, files, and storage for First Year Composition and Write Site including student records, syllabi, assessment documents, instructor records, and program records • Demonstrates knowledge of tech, software, equipment, and other support for writing center and FYC classrooms • Conducts research in support of writing center and FYC initiatives • Promotes the FYC and Write Site services and opportunities to students and maintains welcoming, inclusive atmosphere • Supports dual credit program by observing instructors, planning orientation and professional development, communicating between department leadership and dual credit partners • Reviews dual credit literature syllabi prior to the beginning of each semester • Collaborates with the Dual Credit Office to improve conversion of dual credit students to fully matriculated full-time TWU students. The following are essential: • Basic knowledge of and familiarity with academic program structures in higher education • Ability to learn and appropriately utilize: TWU and COB academic program requirements, processes, and databases • Ability to collect, analyze, and evaluate student and program data in support of admissions decisions • Ability to prepare written reports and spreadsheets to assist COB in decision-making • Ability to communicate effectively, both orally and in writing • Ability to relate constructively to others in the workplace • Ability to accept supervision and respond to requests in a timely, constructive manner • Ability to acquire new knowledge and skills through on-the-job and course training • Ability to work under pressure when necessary • Ability to maintain good working relationships with staff, volunteers, clients, and others • Ability to work occasional evenings and weekends • Ability to use a personal computer and other office equipment, including related university software and email.