UNKNOWN

FEED

This role is responsible for managing inquiries, guiding families through the intake and enrollment process, and working closely with internal teams to ensure youth are placed appropriately based on their needs and strengths. The Admissions Coordinator plays a key role in ensuring a smooth, compassionate, and efficient admissions process for families and their teens entering our programs.

The Admissions Coordinator plays a key role in ensuring a smooth, compassionate, and efficient admissions process for families and their teens entering our programs. This role is responsible for managing inquiries, guiding families through the intake and enrollment process, and working closely with internal teams to ensure youth are placed appropriately based on their needs and strengths.<h3 dir="ltr">Key Responsibilities</h3><ul><li dir="ltr">Serve as the first point of contact for prospective participants, caregivers, referring professionals, and community partners. </li><li dir="ltr">Respond to inquiries via phone, email, and online platforms with professionalism, warmth, and clarity. </li><li dir="ltr">Facilitate the intake process, including application reviews, eligibility screenings, and coordination of intake interviews. </li><li dir="ltr">Maintain accurate and confidential participant records in accordance with HIPAA, FERPA, and internal guidelines. </li><li dir="ltr">Coordinate with program, remote, and administrative staff to ensure timely communication and onboarding for new participants. </li><li dir="ltr">Develop and maintain tracking systems to monitor inquiries, application statuses, and admission outcomes. </li><li dir="ltr">Participate in staff meetings, training sessions, and organizational events as needed. </li></ul><h3 dir="ltr">Qualifications</h3><ul><li dir="ltr">Bachelor’s degree in marketing, communications, social work, education, psychology, public health, or a related field (or equivalent experience).</li><li dir="ltr">Minimum of 2 years of experience in admissions, youth services, nonprofit coordination, or a related field.</li><li dir="ltr">Strong interpersonal and communication skills, with a trauma-informed and culturally responsive approach.</li><li dir="ltr">Ability to manage sensitive information with discretion and maintain confidentiality.</li><li dir="ltr">Highly organized, detail-oriented, and comfortable managing multiple priorities simultaneously. Proficient in Google Workspace, and CRM or case management systems (e.g., Salesforce, Apricot).</li><li dir="ltr">Ability to be teachable and a strong team player, always working for the goals of the organization and the families we serve. </li><li dir="ltr">Passion for working with youth, families, and putting hope within reach. </li></ul><div>Why Work Here?</div>Heartland Boys Academy is located in Nebo, KY, in a serene property on a gorgeous lake. This quiet community is surrounded by endless outdoor activities and is still within reach of multiple larger cities, Louisville, Lexington, Cincinnati, and Indianapolis. Heartland Boys Academy desires to bring on staff those who add to its existing positive, high-character culture. There is a focus on professional and personal development for staff with strong accountability, care, and respect for staff. This program uses an integrated approach of trauma-informed care and spiritual growth for both students and staff.

Teen Challenge Southeast

Admissions Coordinator - Heartland Boys Academy

Case Management

Child and Youth Services

Communication Skills

Customer Relationship Management (CRM)

Detail Oriented

Family Educational Rights and Privacy Act (FERPA)

HIPAA (Health Insurance Portability and Accountability Act)

Interpersonal Skills

Marketing Communications

Multitasking

Nonprofit

Onboarding

Organizational Skills

Project/Program Coordination

Psychology

Public Health

Sales Prospecting

Salesforce.com

Social Work

Staff Training

Systems Maintenance

Team Player

Time Management

Manatal

OTHER

Overview:
***This role will require field outreach covering both the Henderson & Madisonville, KY area*** The Business Development Rep/Outreach Coordinator (OC) is a vital member of the patient acquisition team and serves as the external-facing representative of BrightView. The Outreach Coordinator’s primary role is to drive census growth by generating referrals, building brand awareness, and executing a structured sales approach to community engagement. This role requires grit, persistence, and the ability to consistently perform outreach basics such as prospecting, relationship-building, and follow-up. The Outreach Coordinator will develop new referral sources while expanding existing accounts, using a combination of sales discipline, market insights, and mission alignment to achieve measurable growth. Success in this position is defined by the ability to meet outreach activity goals, convert referral opportunities into patient admissions, and contribute to BrightView’s mission of improving patient outcomes.

Responsibilities:
<ul><li>RELATIONSHIP MANAGEMENT AND PARTNERSHIPS:</li><li style="list-style-type: none;"><ul style="list-style-type: circle;"><li>Identify, establish, and grow relationships with key referral partners across healthcare, criminal justice, and community organizations.</li><li>Conduct regular partner visits and check-ins to strengthen relationships and increase referral volume.</li><li>Serve as a reliable resource for referral partners, ensuring smooth access to treatment for patients.</li></ul></li><li>PROSPECTING, TERRITORY SATURATION AND SALES EXECUTION:<ul style="list-style-type: circle;"><li>Consistently execute daily outreach activities (prospecting, visits, calls, follow-ups) to achieve referral and census goals.</li><li>Map and manage a defined territory, prioritizing high-value accounts and tracking touchpoints.</li><li>Apply sales techniques including objection handling, pipeline management, and account growth strategies.</li><li>Track activities and results through CRM, producing accurate reporting on outreach effectiveness.</li><li>Achieve or exceed monthly and quarterly outreach metrics related to referral generation and admissions.</li></ul></li><li>COMMUNITY ENGAGEMENT AND EDUCATION:<ul style="list-style-type: circle;"><li>Develop in-depth knowledge of BrightView’s services and communicate patient pathways effectively.</li><li>Represent BrightView at networking events, conferences, and community meetings to promote awareness.</li><li>Educate stakeholders on substance use disorder treatment and BrightView’s patient-first approach.</li></ul></li><li>STRATEGIC PLANNING AND MISSION ALIGNMENT:<ul style="list-style-type: circle;"><li>Align outreach efforts with BrightView’s mission, connecting community engagement to improved patient outcomes.</li><li>Share insights from the field to support organizational planning and market strategy.</li><li>Once outreach fundamentals are mastered, develop account plans and territory strategies to maximize referral growth.</li><li>Ties personal effort to patient outcomes.</li></ul></li></ul> <ul><li>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Resilience & Persistence: Ability to maintain motivation despite rejection and sustain high levels of activity.</li><li>Sales Acumen: Willingness to learn sales planning, objection handling, and conversion strategies.</li><li>Execution-Oriented: Consistently deliver on daily outreach commitments and achieve activity targets.</li><li>Coachability: Actively seek out feedback and eager to adapt strategies to improve results.</li><li>Communication Skills: Strong ability to connect with diverse stakeholders and build rapport.</li><li>Strategic Thinking: Capable of mapping accounts, prioritizing opportunities, and planning sales approaches.</li><li>Proficiency in CRM platforms, Microsoft Excel, and reporting tools (trainable).</li><li>Ability and willingness to travel within assigned territory.</li></ul></li></ul>

Qualifications:
<ul><li>EXPERIENCE<ul><li>Required: Demonstrated persistence and goal achievement in sales, outreach, or performance-driven roles.</li><li>Preferred: Sales, account management, or customer-facing experience in healthcare, behavioral health, or criminal justice settings.</li><li>Preferred: Knowledge of addiction medicine or behavioral health industry.</li></ul></li><li>EDUCATION:</li><li style="list-style: none;"><ul style="list-style-type: circle;"><li>Required: Associate Degree or equivalent experience</li><li>Preferred: Bachelor’s Degree in Marketing, Business Administration, or related equivalent experience   </li></ul></li></ul> BENEFITS AND PERKS: <ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1">PTO (Paid Time Off) </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1">Immediately vested and eligible in 401k program with employer match.  </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1">Company sponsored ongoing training and certification opportunities. </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1">Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. </li></ul><ul style="margin: 0px; padding: 0px; font-family: verdana;"><li style="margin: 0px 0px 0px 48px; padding: 0px; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;" data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{"335551500":0,"335552541":1,"335559685":1080,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1">Tuition Reimbursement after 1 year in related field  </li></ul> We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development.

Admissions Jobs in Owensboro, KY

Resume Resources

Get noticed by top employers!

Admissions Jobs in Owensboro, KY

Admissions Coordinator - Heartland Boys Academy Teen Challenge Southeast

Business Development/Outreach Coordinator BrightView LLC

Resume Resources