Qualifications Minimum Education: Required: High School Diploma or Equivalent Preferred: Associates Degree Minimum Years of Experience (Amount, Type and Variation): Required: Preferred: 1-3 years experience in a Medical Office License, Registry or Certification: Required: Preferred: Knowledge, Skills and/or Abilities: Required: Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette,conflict resolution. The Patient Service Representative supports patient check-in and check-out processes, maintains accurate records in the EHR, verifies insurance and collects payments, manages office supplies, and contributes to a positive patient experience through professional, friendly, and responsive service.