UNKNOWN

FEED

OTHER

The Care Advocate will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs. Coordinate with the tech team to set up workflows, handle technical troubleshooting, and update patient charts in the Case Management System (CMS) with precision.

The Care Advocate is an integral part of the member’s care team and works closely with the clinicians and the clinical operations team. The Care Advocate will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs.<h3>The Care Advocate's responsibilities include:</h3><ul><li>Principal Illness Navigation (PIN): Execute person-centered care plans for patients with serious, high-risk illnesses. Assist in monitoring and revising disease-specific plans, especially when frequent adjustments in medication or treatment regimens are required.</li><li>Clinical Care Bridge: Act as the link between the patient and the billing practitioner. Support care coordination by managing provider availability, rescheduling, and providing post-hospital discharge support.</li><li>SDOH Assessment & Goal Setting: Conduct person-centered assessments to understand the patient’s social and cultural context. Identify unmet social needs—such as food insecurity or housing instability—that impact the management of their serious condition and develop specific action plans to address them.</li><li>System Navigation & Advocacy: Assist patients and caregivers in navigating the California healthcare landscape. Teach self-advocacy skills to help patients communicate effectively with specialists and coordinate transportation or access to telehealth.</li><li>Technical & Workflow Support: Support patient communication templates and automation. Coordinate with the tech team to set up workflows, handle technical troubleshooting, and update patient charts in the Case Management System (CMS) with precision.</li><li>Resource Coordination: Refer patients to supportive services and community-based resources. Establish and maintain partnerships with local California organizations to bring targeted resources (legal aid, food assistance, etc.) to our members' attention.</li><li>Behavioral & Social Support: Use motivational interviewing and capacity-building to help patients manage the stress of chronic illness. Provide tailored education to improve treatment adherence and offer emotional support to families and caregivers.</li><li>CMS Compliance & Documentation: Maintain detailed logs of all interactions, including the amount of time spent and specific activities performed. Ensure all documentation meets the standards required for Medicare clinical and social integration services.</li></ul><h3>Essential Functions:</h3><ul><li>California Locality: Safely and consistently drive to public places and member homes within a 50-mile radius in California. </li><li>Remote Independence: Successfully work in a remote team environment with high independence and minimal oversight.</li><li>Physical Presence: Frequently carry up to 30 pounds of supplies and stand/walk for the duration of home visits or member interactions.</li><li>Digital Literacy: Ability to use a computer, tablet, and smartphone to update data in multiple secure systems with accuracy.</li></ul>Requirements<h3>The Successful Care Advocate:</h3><ul><li>Compliance: Be willing to complete and maintain all CMS-mandated training and state-applicable requirements, including competencies in interpersonal building, service coordination, and professional ethical conduct.</li><li>Experience: Have 3+ years of relevant community outreach, facilitation, or healthcare experience. Experience navigating high-risk chronic conditions or complex care management is a major plus.</li><li>Technical Savvy: Have strong computer skills and the ability to navigate web-based and app-based systems with ease.</li><li>Cultural Competency: Possess a deep understanding of the socio-economic and public health challenges facing disenfranchised populations in California.</li><li>Communication: Have excellent written and verbal communication skills, with an outgoing personality and the ability to motivate and influence different types of people.</li><li>Logistics: Have a high school diploma/GED (college degree preferred). Must have a valid driver’s license, reliable transportation, and a flexible schedule for occasional work outside regular business hours.</li><li>Commitment: Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.</li></ul>BenefitsAs a venture-backed company, Wider Circle offers competitive compensation, including: <ul><li>Comprehensive health coverage, including medical, dental, and vision</li><li>401(k) Plan</li><li>Paid Time Off</li><li>Employee Assistance Program</li><li>Health Care FSA</li><li>Dependent Care FSA</li><li>Health Savings Account</li><li>Voluntary Disability Benefits</li><li>Basic Life and AD&D Insurance</li><li>Adoption Assistance Program</li><li>Training and Development</li><li>Compensation: $22.22 - $25.51 per hour </li></ul>And most importantly, an opportunity to make the world a better place!Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment, of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Wider Circle

Care Advocate - Care Delivery

Accidental Death and Dismemberment (AD&D)

Alliance/Partner Management

Automation

Case Management

Chronic Disease

Clinical Medicine

Communication Skills

Community Health

Community Support

Computer Skills

Content Management Systems (CMS)

Disease

Diversity

Documentation

Driver's License

Equal Employment Opportunity (EEO)

Flexible Spending Accounts

Health Economics

Health Plan

Healthcare

High School Diploma

Hospital

Identify Issues

Insurance

Interpersonal Skills

Legal

Lift/Move 30 Pounds

Literacy

Logistics

Medical Billing

Medications

Needs Assessment

Patient Assessment

Patient Care

Patient Charts

Presentation/Verbal Skills

Public Health

Risk

Set Goals

Smartphones

Tablet PC

Team Lead/Manager

Team Player

Technical Support

Telehealth

Training/Teaching

Writing Skills

Workable

ADAPTED_NOW

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

HOUR

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.Unlock Your Earning Potential!We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:<ul><li>Pay Range: $22-$24 hourly</li><li>Starting Pay: $22/hr</li><li>At 3 Months: $22.50/hr</li><li>At 6 Months: $23/hr</li></ul>In your first year, you can progress from $22/hr to $24/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you: <ul><li>Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons</li><li>Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.</li><li>Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.</li><li>Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) </li><li>Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!</li><li>Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount!</li><li>Professional Development: Extensive internal growth and professional development opportunities</li><li>And more!</li></ul>About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:<ul><li>Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)</li><li>Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive</li><li>Complete customer paperwork and include thorough notes in our customer tracking system</li><li>Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.</li></ul>* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: <a href="https://www.asnnotary.org/?form=stateinfo" rel="nofollow">State Notary Requirements</a>.* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).General qualifications and requirements<ul><li>Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat).</li><li>Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)</li><li>Must be able to read, write, speak and understand English</li><li>Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat</li><li>Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.</li><li>Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions</li></ul><h4>Legal stuff</h4>This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

WHY CARVANA
-Our work environment is second to none in the industry  -Excellent schedule that allows for work/life balance -We encourage health and fitness ...Fit Bits for everyone! -100% employer paid Healthcare Premium; 401k match (All teammates qualify)  -A Leadership Team that listens and is geared toward teammate engagement/development -Tons of Fun. Dodgeball, Flag Football, Basketball Tournaments, Wing Eating Contests, etc. -Competitive hourly wage
WHAT TO EXPECT
-Lower mileage, newer cars -Inspect and recondition wholesale vehicles -Standardized, production based work
If you or anyone you know may be interested in a role with Carvana please respond to this posting...
Never heard of us? Check out our career page and YouTube video of the first ever Car Vending Machine...  <a title="Job actions are disabled during Preview mode." href="../../jpw/jobs/jobspreviewpopup.aspx?folderid=-1&pid=59fff3f4-114b-418b-bfb4-157b2a5355b4" rel="nofollow">Career Page</a> <a title="Job actions are disabled during Preview mode." href="../../jpw/jobs/jobspreviewpopup.aspx?folderid=-1&pid=59fff3f4-114b-418b-bfb4-157b2a5355b4" rel="nofollow">Car Vending Machine</a>
REQUIRED SKILLS AND EXPERIENCE
<ul>
<li>High School Diploma or equivalent is desirable</li>
<li>Must be 18 years of age and have a valid driver’s license</li>
<li>Must have no more than two moving violations in the last three years or DUI</li>
<li>Ability to work as a team player and interact with customers, managers and coworkers in a professional and courteous manner</li>
<li>Ability to multitask and prioritize effectively</li>
<li>Excellent interpersonal and leadership skills</li>
<li>Possess the energy and drive to accomplish goals, meet deadlines and find solutions</li>
<li>Hiring is contingent on passing a complete background check and drug screening</li>
</ul>
 
LEGAL
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship.
Hiring is contingent on passing a complete background check as well as a driving record check. You must possess a valid driver's license and have a clean driving record. 
<div>Carvana is a tobacco free company which includes all forms of tobacco. All Carvana properties are subject to our tobacco free standards</div>

Advocate Jobs in Bakersfield, CA

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Advocate Jobs in Bakersfield, CA

Care Advocate - Care Delivery Wider Circle

Customer Service Delivery Advocate Carvana

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