OTHER

FEED

UNKNOWN

As needed, responsible for meal preparation in accordance with planned menus and keeping records for National School Lunch Program, including Point of Service. Full Time Open Availability (3p-11p, or mid shifts)Full Time Overnight Available (11p-7a)Part Time Weekends AvailablePosition Summary:

<div>Full Time Open Availability (3p-11p, or mid shifts)</div><div>Full Time Overnight Available (11p-7a)</div><div>Part Time Weekends Available</div><div> </div><table style="border-collapse:collapse;border:none"><tbody><tr><td style="width:6.15in;padding:0in 5.4pt 0in 5.4pt">Position Summary:</td></tr><tr><td style="width:6.15in;padding:0in 5.4pt 0in 5.4pt">The Youth Advocate is responsible for the daily care, supervision, interaction and treatment of the shelter residents.</td></tr></tbody></table> Duties and Responsibilities:<ul><li style="text-align:justify">Provides Supervision of daily care of residents while modeling advocacy and mentorship to each resident.</li><li style="text-align:justify">Models and teaches accountability, respect, trust and appropriate behaviors relating to shelter rules and guidelines.</li><li style="text-align:justify">Physically capable of restraining youth if necessary (must be trained in Handle With Care and follow policy guidelines concerning seclusion/restraint)</li><li style="text-align:justify">Assists in transportation of residents as necessary to execute the case plan.</li><li style="text-align:justify">Supervises ACT2, Enrichment, visitation, meals, and chores.</li><li style="text-align:justify">Will report on residents' behaviors at the end of each shift by submitting shift notes into EMR. Incident reports are included (and required) where applicable.</li><li style="text-align:justify">Will complete incident report forms as required. </li><li style="text-align:justify">Will participate in staff meetings and trainings as required.</li><li style="text-align:justify">As needed, responsible for meal preparation in accordance with planned menus and keeping records for National School Lunch Program, including Point of Service.</li><li style="text-align:justify">When designated as the medication administrator for shift, will adhere to OCC medication administration policies and procedures.</li><li style="text-align:justify">Offers active listening and support during crises or difficult moments to help residents navigate challenges.</li><li style="text-align:justify">Help residents with homework or academic needs, encouraging goal setting.</li><li style="text-align:justify">Teach essential skills like time management, conflict resolution, and personal hygiene.</li><li style="text-align:justify">Lead physical, creative, or social activities that encourage teamwork and health.</li><li style="text-align:justify">Perform designated client headcount in 15-minute intervals.</li><li style="text-align:justify">Other duties as assigned.</li></ul> Qualifications:  Minimum Education and Experience: <ul><li style="text-align:justify">High school education or GED with a demonstrated ability to work with troubled youth. Minimum of six months experience in residential care of children preferred. Must pass physical examination and have a current TB health card. Must have a current Arkansas Driver's license and an excellent driving record.</li></ul>  Skills and Knowledge: <ul><li style="text-align:justify">Displays leadership skills.</li><li style="text-align:justify">Competent to assess the needs of clients.</li><li style="text-align:justify">Practices and models conflict resolution skills.</li><li style="text-align:justify">Models with clients and staff-accountability, respect and trust.</li><li style="text-align:justify">Ability to work as a team member</li><li style="text-align:justify">Follows OCC code of ethics.</li><li style="text-align:justify">Ability to collect and analyze data to improve program outcomes.</li><li style="text-align:justify">Demonstrates cultural sensitivity to OCC's clients and families and socioeconomic characteristics</li></ul>Ouachita Children, Youth, and Family Services is a nationally accredited organization through the Council on Accreditation (COA).

Ouachita Children's Center

Youth Advocate

Administrative Policies

Conflict Resolution

Cook Dishes

Customer/Client Research

Data Analysis

Data Collection

Driver's License

Leadership

Medication Administration

Medications

Mentoring

Menu Management

Record Keeping

Secondary School

Set Goals

Staff Training

Team Player

Time Management

Training/Teaching

Talent Acquisition

FULL_TIME

About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity.

YEAR

DescriptionJob Description:Title: Claims Advocate – Risk ServicesFully remote | Experience/Book Focus: Commercial Auto, Trucking, Transportation, Property Cargo   Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: <a href="https://ioausa.com/locations/" rel="nofollow noopener noreferrer" target="_blank">ioausa.com/locations</a> About the Role: Responsible for IOA insurance Claims Management activities including: client advocacy, service and communication, problem claim resolution, data analysis and action, monitoring triggered activities, claims reviews and audits, workers compensation claim oversight, reserve analysis, unit stat and stewardship reporting, client education and consulting, sales support, litigation process management, new client onboarding, intake process support, data management and entry, and Producer communication.   Key Responsibilities: <ul><li>Performance Standards: Meet all production, quality, and service expectations. </li></ul><ul><li>Client Service Excellence: Deliver outstanding service by anticipating client needs and responding promptly. </li></ul><ul><li>Client Advocacy: Serve as a dedicated advocate, providing high levels of ongoing support and consultation. </li></ul><ul><li>Problem Claim Resolution: Manage complex or delayed claims to ensure timely and favorable outcomes. </li></ul><ul><li>Loss Report Analysis: Review aggravated inequity loss reports and take appropriate corrective actions. </li></ul><ul><li>Activity Monitoring: Track triggered claim activities and implement necessary follow-up actions. </li></ul><ul><li>Claims Review & Auditing: Conduct and participate in formal claims reviews and audits. </li></ul><ul><li>Workers Compensation Oversight: Monitor workers compensation claims via the IOA Claims Portal and drive them to closure. </li></ul><ul><li>Reserve Accuracy: Perform reserve analysis to ensure timely and accurate case reserves in line with best practices. </li></ul><ul><li>Carrier Relationship Management: Build and maintain strong relationships with carriers to influence positive claim outcomes. </li></ul><ul><li>Claims Mediation: Act as an intermediary between clients and carriers to facilitate effective and timely resolutions. </li></ul><ul><li>Client Education: Provide ongoing education on statute changes, state-specific procedures, and claims best practices. </li></ul><ul><li>Trend Identification & Risk Mitigation: Identify claims trends, recommend risk mitigation strategies, and collaborate with Risk Advocates. </li></ul><ul><li>Sales Support: Assist with Producer presentations and contribute to sales efforts through claims insights. </li></ul><ul><li>Reporting & Documentation: Prepare and deliver stewardship and unit stat reporting in accordance with departmental standards. </li></ul>  Ideal Candidate Qualifications: <ul><li>5+ years of claims handling experience; preferred experience in an agency advocate or liaison role </li></ul><ul><li>Licensed Insurance Adjuster or state equivalent </li></ul><ul><li>Exceptional customer service, communication, multi-tasking, organizational, delegation, and decision-making skills </li></ul><ul><li>Ability to perform large work volumes with high accuracy </li></ul><ul><li>Proficiency in MS Office (Outlook, Word, Excel) </li></ul><ul><li>High School Diploma (or equivalent) </li></ul>  What We Offer: <ul><li>Competitive salaries and bonus potential </li></ul><ul><li>Company-paid health insurance </li></ul><ul><li>Paid holidays, vacations, and sick time </li></ul><ul><li>401K with employer match </li></ul><ul><li>Employee stock plan participation </li></ul><ul><li>Professional growth and career progression opportunities </li></ul><ul><li>Respectful culture and work/family life balance </li></ul><ul><li>Community service commitment </li></ul><ul><li>Supportive teammates and a rewarding work environment </li></ul>  What to Expect (Application Process): <ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s) </li></ul>Salary Rangehe expected pay range for this position is $70,000 to $95,000 per year, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Youth Advocate Ouachita Children's Center

Claims Advocate - Risk Services (Trucking/Transportation) Insurance Office of America

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