The mission of GWU Hospital is to provide the highest quality of healthcare, advanced medical technology, and world class service to its patients in an academic medical center dedicated to education and research Summary The Patient Advocate serves as a liaison between patients, families, and the hospital to ensure patient concerns, complaints, and grievances are addressed in a timely, compassionate, and compliant manner. In addition, GW Hospital receiving "High Performing" designations for the following 10 procedures: COPD, Diabetes, Heart Attack, Heart Failure, Kidney Failure, Leukemia, Lymphoma and Myeloma, Lung Cancer Surgery, Pneumonia, Prostrate Cander Surgery and Stroke.