div>This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. At JetBrains, we’re building Air, an AI-native platform for software development that connects developer workflows, team-level collaboration, and organizational control into a single coherent system.
As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site.
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- Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
p>The Youth Advocate is responsible for maintaining a positive, trauma-informed atmosphere, assisting with crisis intervention as needed, and helping residents follow house guidelines and routines. On the rare occasion due to staffing needs, you may be asked to work your scheduled shift at any of the four residential programs in Quincy, Weymouth, Hingham or Plymouth.
p>Our Youth Advocates play a vital role in guiding youth toward stability, confidence, and success-while gaining meaningful experience in human services. We firmly believe that diversity and inclusion, and social justice is an action, and as such seek to operationalize policies, procedures, and systems, that support a talented, and diverse workforce.
p>Our Youth Advocates play a vital role in guiding youth toward stability, confidence, and success-while gaining meaningful experience in human services. The ideal candidate will have a strong desire to work with youth, a commitment to youth empowerment and advocacy, as well as excellent communication and interpersonal skills.
The Youth Advocate will work collaboratively with youth, staff, and other collaterals to ensure access to safety, promote resilience, and help youth achieve their goals. We are seeking a passionate and dedicated Youth Advocate to provide direct support and guidance to youth facing challenges with their mental and behavioral health.
Wellesley Hills, MA30+ days ago
CRE on the assigned block of business when they are unavailable (i.e. extended business travel, vacation, etc.) • Maintains complete documentation of all activities in Salesforce • Utilizes/updates administrative systems/platforms • Identify and drive continuous improvements • Analyze trends and perform root cause analysis to partner with internal teams on continuous improvement opportunities • Escalate issues with root cause analysis to inform the overall strategy for improving the client experience • Recommends innovative ideas that can drive the ongoing growth of our book of business • Identify and respond to changes in external environment and client needs • Identify areas for Sun Life to bolster performance and meaningful ways to measure and value client relationships • Monitors and tracks Service Guarantee / Performance Guarantee performance, delivers Client outcome when appropriate • Documents and tracks Service Escalations and Complaints in Salesforce and Complaint Management System • Demonstrate a capability for mentoring toward the development of their peers. • Accountable for coordinating any special Benefit Administrator requests - service recovery, exceptions, and other special requests with all impacted service teams • Manages, follows-through, and resolves all client inquiries, issues, and concerns through collaboration with internal partners • Develops and maintains customized reporting requests from clients • Submits and provides all necessary data for amendments/revisions including the generation and submission of necessary documentation that will allow for completion of complex amendments; partners with internal teams to resolve any questions or issues required to complete the amendment • Develops and maintains excellent working relationships with the CRE/Sr.
The focus of this role is to educate the public about ACLUM priority issue areas and racial justice implications; engage communities of color across the Commonwealth and foster their civic participation; develop, expand, and maintain relationships with community partners, local leaders, and other stakeholders; work in coalition with partners to promote policy reforms at the state and local levels; serve as an ACLUM ambassador at public events; and work at the intersection of racial justice and other ACLUM priority issue areas including democracy, reproductive rights, policing, LGBTQ+ and gender equity, and environmental justice. The ideal candidate for this position brings a passion for racial justice, along with sharp knowledge about the political landscape and processes in Massachusetts, direct experience in community engagement and public advocacy for policy reform, and an interest in all components of this job, including research and analysis, and close coordination with internal partners.
Our Youth Advocates are the heart of this mission, working directly with youth to provide support and encouragement in their daily lives. At Bay State Community Services, we believe that everyone deserves access to a safe, caring, and respectful living environment.
Our client, a respected nonprofit organization, is seeking a dedicated contract Bilingual Client Advocate (English/Russian speaking) for approximately 3+ months. Build and maintain positive working relationships with public and private sector organizations to strengthen placement efforts.
The Psychosocial Support Advocate provides psychosocial support services to individuals living with HIV/AIDS. Responsibilities include appointment reminders, accompaniment to appointments, care coordination, and facilitation of support services.
Worcester, MA30+ days ago
p>Qualifications and Education Responsibilites: One of the following combinations of education and employment experience must be met in order to be considered for the position:
Wellesley, Connecticut6 days ago