27 Results for

Advocate Jobs in Fitchburg, MA

Jobs

Nashua, NH

p>The Job: The Client Advocate plays a critical role in strengthening Harbor Cares client-centered approach by ensuring that client voices are heard, concerns are addressed, and systemic improvements are implemented across all service lines. As a newly established function, this role is responsible not only for case-level advocacy, but also for building and operationalizing systems, processes, and feedback loops that enhance organizational accountability, transparency, and quality of care.

30+ days ago

Worcester, MA

Strong communication, organizational and detail skills; Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint); Ability to establish effective working relationships and to work as a team member; Flexibility, and strict adherence to confidentiality; Typing skill of 50 to 60 wpm preferred; Familiarity with advanced Word formatting and editing, and Microsoft Excel; Strong cultural competency and diplomacy skills; Legal office experience a plus; and, Foreign language skills are strongly preferred. '',''Administrative Assistant- CJC'',''Administrative Assistant- CJC'',''United States-Massachusetts-Worcester - 370 Main Street'',''United States-Massachusetts-Worcester - 370 Main Street'',''Community and Social Services'',''Community and Social Services'',''Committee for Pub Counsel Srvc'',''Committee for Pub Counsel Srvc'',''Full-time'',''Full-time'',''Day'',''Day'',''May 26, 2026, 11:48:14 AM'',''May 26, 2026, 11:48:14 AM'',''1'',''1'',''87,956.00'',''59,893.00'',''87,956.00'',''Yearly'',''Sandra

30+ days ago

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.

30+ days ago

Wellesley Hills, MA

$73,200–$109,800 / year

CRE on the assigned block of business when they are unavailable (i.e. extended business travel, vacation, etc.) • Maintains complete documentation of all activities in Salesforce • Utilizes/updates administrative systems/platforms • Identify and drive continuous improvements • Analyze trends and perform root cause analysis to partner with internal teams on continuous improvement opportunities • Escalate issues with root cause analysis to inform the overall strategy for improving the client experience • Recommends innovative ideas that can drive the ongoing growth of our book of business • Identify and respond to changes in external environment and client needs • Identify areas for Sun Life to bolster performance and meaningful ways to measure and value client relationships • Monitors and tracks Service Guarantee / Performance Guarantee performance, delivers Client outcome when appropriate • Documents and tracks Service Escalations and Complaints in Salesforce and Complaint Management System • Demonstrate a capability for mentoring toward the development of their peers. • Accountable for coordinating any special Benefit Administrator requests - service recovery, exceptions, and other special requests with all impacted service teams • Manages, follows-through, and resolves all client inquiries, issues, and concerns through collaboration with internal partners • Develops and maintains customized reporting requests from clients • Submits and provides all necessary data for amendments/revisions including the generation and submission of necessary documentation that will allow for completion of complex amendments; partners with internal teams to resolve any questions or issues required to complete the amendment • Develops and maintains excellent working relationships with the CRE/Sr.

30+ days ago

Worcester, Massachusetts

You’ll work closely with our Account Managers, Producers, and carrier partners by handling service requests, assisting with policy updates, and helping ensure our clients feel informed and supported. We combine a long-standing reputation with a forward-thinking, innovative approach to serving our clients and developing our team.

1 day ago

Manchester, NH

Remote

You will be responsible for fostering strong client relationships, addressing customer inquiries and concerns, and facilitating seamless communication between clients and the company's internal teams. The Customer Relations Advocate plays a crucial role in ensuring client satisfaction and maintaining the company's reputation for exceptional service.

28 days ago

Merrimack, New Hampshire

Remote

Customer Service, Sales

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: .

8 days ago

Framingham, MA

$22–$24 / hour

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).

30+ days ago

Wellesley, Connecticut

$58,800–$88,200 / year

Visit our website to learn more about our benefits and recognition within our communities.

Framingham, MA

Social Services Advocate responsibilities include, but are not limited to: Maintaining close contact with clients over the duration of their case to build strong working relationships; Conducting both brief and in-depth interviews with clients respecting their individuality and with cultural humility to obtain client histories; connecting with and interviewing collateral contacts; Performing needs assessments, developing treatment or service plans, referring clients to service providers, and making direct connections between clients and programs; Gaining comprehensive knowledge of statewide and local programming and services, and working collaboratively with community-based services that support clients; Collaborating with defense counsel to develop defense strategies and dispositional options which demonstrate an understanding of the complexities of our clients whole lives; Preparing and presenting courtroom testimony to describe services and dispositional alternatives arranged for the client; Preparing detailed and persuasive written advocacy for sentencing and mitigation purposes; Advocating for clients in a client-directed practice to facilitate best possible outcomes; and, Other duties as assigned. Experience working with individuals and families of diverse racial, ethnic, cultural, educational, and economic backgrounds; Knowledge of social, psychological, environmental, economic, legal, and medical factors that influence behavior; Understanding of social structures and institutional barriers that cause disparities, such as systemic racism and poverty; Culturally appropriate skills in client interviewing, assessment, case management, and treatment planning; Knowledge of public and private social services systems and resources; Demonstrated ability to communicate effectively and persuasively orally and in writing; Proven ability to work effectively independently and as part of a team; Ability to establish and maintain cooperative working relationships within the office and the service provider community; Ability to prioritize and manage multiple clients and responsibilities; Availability to work occasional evenings and weekends to meet with clients, bring clients to programs, attend meetings, conduct collateral interviews, and handle emergencies; Knowledge of defense practice, the criminal legal system, and/or corrections is a plus; and, Bilingual abilities are a plus.

30+ days ago

Advocate Jobs in Fitchburg, MA

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Advocate Jobs in Fitchburg, MA

Client Advocate Harbor Care

Senior Administrative Assistant - Family Justice Advocates Worcester Commonwealth of Massachusetts

Customer Advocate Safelite Group, Inc.

Senior Client Advocate Sun Life Financial Inc

Personal Lines Client Advocate Deland, Gibson

Client Relations Advocate - Remote GFI-Team Ikigai

Customer Relationship Advocate Career Development Experience- Merrimack, NH Fidelity

Customer Service Delivery Advocate Carvana

Client Advocate - National Accounts Sun Life

Advocate- Healthcare for the Homeless Program Family Health Center of Worcester Inc

Specialty Pharmacy Medication Adherence Advocate Shields Health Solutions Holdings LLC

Social Services Advocate - PDD Framingham Commonwealth of Massachusetts

Client Advocate - National Accounts Sun Life Financial Inc

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) Target Stores

Customer Advocate, Customer Contact National Grid Plc

Youth Advocate I - Juvenile Justice Eliot

Customer Service Delivery Advocate Carvana Co

Bilingual Customer Advocate, Customer Contact National Grid Plc

Direct Support Shelter Advocates Delta-T Group Inc.

Youth Advocate Coordinator - Juvenile Justice Eliot Community Human Services Inc

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1348) Target Corp

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food & Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1516) Target Corp

Youth Advocate I - Juvenile Justice Eliot Community Human Services

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1835) Target Corp

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1308) Target Corp

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1186) Target Corp

Specialty Pharmacy Medication Adherence Advocate Shields Health Solutions

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