Domestic Violence/Sexual Assault Advocate Mercy Medical CenterDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Responsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Artificial Intelligence (Ai) Governance And Technology State Policy Advocate Public CitizenArtificial Intelligence (Ai) Governance And Technology State Policy AdvocateWashington, DC$85,383–$141,633 / yearThey will be a driving force in the advocacy to move critical legislation forward, including working with the Director to develop strategy and messaging, tracking the landscape of state AI and tech policy, and building and maintaining relationships with state lawmakers and other key partners on both sides of the aisle. We hold governments and corporations accountable through campaigns and advocacy before all branches of government on issues including money in politics, open government, financial regulation, fair trade, consumer protection, access to justice, workplace safety, and drug and medical device safety.
Artificial Intelligence (AI) Governance and Technology State Policy Advocate Public CitizenArtificial Intelligence (AI) Governance and Technology State Policy AdvocateWashington, DCFull timeThey will be a driving force in the advocacy to move critical legislation forward, including working with the Director to develop strategy and messaging, tracking the landscape of state AI and tech policy, and building and maintaining relationships with state lawmakers and other key partners on both sides of the aisle. We hold governments and corporations accountable through campaigns and advocacy before all branches of government on issues including money in politics, open government, financial regulation, fair trade, consumer protection, access to justice, workplace safety, and drug and medical device safety.
Community Health Advocate MedStar Health Research InstituteCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Residential Advocate Jewish Social ServicesResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. The Residential Advocate provides support and direct assistance in a trauma informed setting to promote the health, safety and wellbeing of women and children who are domestic violence survivors.
NewConfidential Survivor Advocate Towson UniversityConfidential Survivor AdvocateTowson, MDThe position collaborates closely with the Counseling Center, Student Health Center, Office of Equity Compliance (Title IX), Dean of Students Office, Towson University Police Department (TUPD), Health Promotion and Prevention Education, and community partners to strengthen Towson University''s response to interpersonal violence while advancing a survivor-centered and trauma-informed campus culture. Preferred Qualifications: Master's degree in social work (MSW), Psychology, Clinical Mental Health Counseling, Higher Education/Student Affairs, Public Health (MPH), Public Administration (MPA), Human Services, Marriage and Family Therapy, Women''s and Gender Studies, or a closely related field.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
NewPatient Health Advocate Somatus, Inc.Patient Health AdvocateBaltimore, Maryland$21–$24 / hourFull timeThis position will be focused on high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician’s treatment plan. As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home.
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, Maryland$23.65–$42.03 / hourFull timeThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Community Health Advocate MedStar HealthCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Safehouse Advocate, Every Other Weekend SARCSafehouse Advocate, Every Other WeekendBel Air, Marylandwhat started as a grassroots effort has grown into a comprehensive resource center offering shelter, crisis intervention, legal advocacy, and community education. A valid driver's license with a clean driving record (you may need to drive the agency's van to pick up donated items).
Customer Advocate Axiologic Solutions LLCCustomer AdvocateReston, VA$135,000–$155,000 / yearResponsibilities: Provide oversight, planning, execution, and management support to the Program Office and ensure the overall efficiency and effectiveness of end-to-end customer advocacy, technical and business processes. Organize and lead team meetings and training sessions to foster a positive work environment, encourage team collaboration, and share updates on company policies and customer service best practices.
Customer Advocate, Core Products, Office of the CPO MongoDB IncCustomer Advocate, Core Products, Office of the CPOWashington DC, DC$129,000–$253,000 / yearYou will partner with product leadership, engineering, sales, and customer success to identify patterns in customer experience, surface strategic opportunities, and ensure MongoDB''s core products continuously evolve to meet the needs of our highest-value customers and partners. The Customer Advocate, Core Products will act as a trusted advisor to the Chief Product Officer, driving cross-functional alignment to ensure that customer feedback, escalations, and long-term success are deeply embedded in MongoDB''s core product strategy.
Customer Advocate CACI International IncCustomer AdvocateReston, VA$120,800–$265,800 / yearExperience developing and executing enterprise customer experience strategies, including transactional and relationship surveys, Voice of the Customer (VoC) programs, customer satisfaction metrics, Net Promoter Score (NPS), trend analysis, and corrective/improvement action plans. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Education Advocate (Student) (FWS) American UniversityEducation Advocate (Student) (FWS)Washington, DCImportant guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. In addition, we hope that our Advocates live up to their name and embody and represent the importance and value of education as role models for these children inside and outside the classroom.
Family Services Advocate - Baltimore County Head Start YMCA MarylandFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).