Casework Services: • Provide comprehensive victim services, which will include: • Assisting victims with setting and accomplishing short- and long-term goals • Counseling - individual and group • Follow up contact through in-person contacts, telephone contacts or written communications • Counseling - individualized and/or group counseling to victims addressing the needs identified by the victims, assist in seeking services on their own behalf, informing the victims of options available to ensure their safety and the safety of their minor children, informing the victims of the nature of family violence and its effects on children, informing the victims of the legal, financial and housing options available to them; assist the victim to improve their problem solving skills • Personal advocacy services, providing liaison services or active intervention with community services and programs as appropriate: medical care; social services; employment, housing and submitting public assistance applications • Criminal justice support and accompaniment, including assisting victims in the application of petitions for Family and Criminal Court. • Develop and oversee direct services, initial screening and intake process of minor victims of domestic violence to ensure all coordinated referrals needed are made with community partners for identified and ongoing service needs • Assure there is a 24/7 response to hotline calls by being on-call for resident assistants • Identify and provide ongoing community training to ensure best practice models are implemented throughout the community and across systems • Provide ongoing trauma informed direct services to a caseload of domestic violence residents and non-residents • Identify survivor leaders to provide ongoing feedback and support for those affected by domestic violence • Responsible for the timely submission of all required reports.