Domestic Violence/Sexual Assault Advocate Mercy Medical CenterDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Responsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Community Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Community Health Advocate MedStar Health Research InstituteCommunity Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Residential Advocate Jewish Social ServicesResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. The Residential Advocate provides support and direct assistance in a trauma informed setting to promote the health, safety and wellbeing of women and children who are domestic violence survivors.
Bilingual Spanish-Speaking Life & Community Advocator The Arc of Prince George's CountyBilingual Spanish-Speaking Life & Community AdvocatorUpper Marlboro, Maryland$19.50–$20.67These supports and services involve advocating for, encouraging, guiding and teaching individuals in expressing personal choice, developing daily living skills and habits, taking care of their personal needs, assuring community integration, ensuring for their health and safety, and maintaining a healthy, safe home environment. Position Summary: The Arc Prince George's County is seeking a Life & Community Advocators that performs a wide variety of person centered support and services, with a strong emphasis on personal choice to individuals with developmental disabilities.
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, Maryland$23.65–$42.03 / hourFull timeThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Community Health Advocate MedStar HealthCommunity Health AdvocateBaltimore, Maryland$20.57–$36.27 / hourFull timeThe Community Health Advocate will target outreach to community members, builds sustainable relationships that result in increased access to health care in the most appropriate setting and community-based health education, and supports the primary care team. May help patients access health-related services, including obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and/or social services.
Safehouse Advocate, Every Other Weekend SARCSafehouse Advocate, Every Other WeekendBel Air, Marylandwhat started as a grassroots effort has grown into a comprehensive resource center offering shelter, crisis intervention, legal advocacy, and community education. A valid driver's license with a clean driving record (you may need to drive the agency's van to pick up donated items).
Customer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
(186) Wireless Retail Sales Advocate – Rymco LLC Rymco(186) Wireless Retail Sales Advocate – Rymco LLCClinton, MarylandAs a Wireless Retail Sales Advocate , you’ll be the face of Cricket Wireless, providing outstanding service and connecting customers with the wireless solutions that best fit their needs. At Rymco LLC , we’re looking for highly motivated individuals who are ready to “go the extra smile” for our customers.
Residential Advocate Jewish Social Services AgencyResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services.
NewService Advocate CVS Health CorpService AdvocateMD$17–$34.15 / hourYour key responsibilities are: Inbound and outbound calls to members and providers to help getting services like healthcare visits, screenings, vaccinations, or medication refills. The Healthy Outcomes Team is a health advocacy team looking for dedicated friendly colleagues to help the Medicare population learn about and complete important health screenings and activities.
Family Services Advocate - Anne Arundel County Head Start YMCA MarylandFamily Services Advocate - Anne Arundel County Head Startchurchton, MDThis work is right for you if you have: An interest in the well-being and education of young children, enthusiasm, patience, good humor, good judgment and a good spiritThe ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associatesAt least 2 year of experience working with adults in the Human Services or Social Work fieldPrior Head Start experience (preferred)An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred). How this role contributes to the Y's mission:As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list.
Family Services Advocate - Baltimore County Head Start YMCA MarylandFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).
Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: Child growth and development; Prevention of child abuse and neglect; Family literacy; Preventative health and safety; Maintaining a medical home; Community advocacy; and Transition activities. Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Family Services Advocate - Anne Arundel County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Anne Arundel County Head StartAnne Arundel County, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).