UNKNOWN

FEED

OTHER

The Community Health Worker will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs. Identify unmet social needs—such as food insecurity or housing instability—that impact the management of their serious condition and develop specific action plans to address them.

The Community Health Worker is an integral part of the member’s care team and works closely with the clinicians and the clinical operations team. The Community Health Worker will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs.<h3>What We Do (And Why It Matters)</h3>We are a mission-driven team dedicated to stabilizing high-risk populations and ensuring that no one falls through the cracks of the healthcare system.Our mission is to integrate Case Management, Care Navigation, and Benefits Enrollment into a single seamless layer of support with a focus on patients and their Social Determinants of Health (SDOH).This work bridges the gap between clinical requirements and social stability, and this role is vital to achieving that balance.<h3>The Care Advocate’s responsibilities include:</h3><ul><li>Principal Illness Navigation (PIN): Execute person-centered care plans for patients with serious, high-risk illnesses. Assist in monitoring and revising disease-specific plans, especially when frequent adjustments in medication or treatment regimens are required.</li><li>Clinical Care Bridge: Act as the link between the patient and the billing practitioner. Support care coordination by managing provider availability, rescheduling, and providing post-hospital discharge support.</li><li>SDOH Assessment & Goal Setting: Conduct person-centered assessments to understand the patient’s social and cultural context. Identify unmet social needs—such as food insecurity or housing instability—that impact the management of their serious condition and develop specific action plans to address them.</li><li>System Navigation & Advocacy: Assist patients and caregivers in navigating the Pennsylvania healthcare landscape. Teach self-advocacy skills to help patients communicate effectively with specialists and coordinate transportation or access to telehealth.</li><li>Technical & Workflow Support: Support patient communication templates and automation. Coordinate with the tech team to set up workflows, handle technical troubleshooting, and update patient charts in the Case Management System (CMS) with precision.</li><li>Resource Coordination: Refer patients to supportive services and community-based resources. Establish and maintain partnerships with local Pennsylvania organizations to bring targeted resources (legal aid, food assistance, etc.) to our members' attention.</li><li>Behavioral & Social Support: Use motivational interviewing and capacity-building to help patients manage the stress of chronic illness. Provide tailored education to improve treatment adherence and offer emotional support to families and caregivers.</li><li>CMS Compliance & Documentation: Maintain detailed logs of all interactions, including the amount of time spent and specific activities performed. Ensure all documentation meets the standards required for Medicare clinical and social integration services.</li></ul><h3>Essential Functions:</h3><ul><li>SC Locality: Safely and consistently drive to public places and member homes within a 50-mile radius in South Carolina.</li><li>Remote Independence: Successfully work in a remote team environment with high independence and minimal oversight.</li><li>Physical Presence: Frequently carry up to 30 pounds of supplies and stand/walk for the duration of home visits or member interactions.</li><li>Digital Literacy: Ability to use a computer, tablet, and smartphone to update data in multiple secure systems with accuracy.</li></ul>Requirements<h3>The Successful Care Advocate will:</h3><ul><li>Compliance: Be willing to complete and maintain all CMS-mandated training and state-applicable requirements, including competencies in interpersonal building, service coordination, and professional ethical conduct.</li><li>Experience: Have 3+ years of relevant community outreach, facilitation, or healthcare experience. Experience navigating high-risk chronic conditions or complex care management is a major plus.</li><li>Technical Savvy: Have strong computer skills and the ability to navigate web-based and app-based systems with ease.</li><li>Cultural Competency: Possess a deep understanding of the socio-economic and public health challenges facing disenfranchised populations in Pennsylvania.</li><li>Communication: Have excellent written and verbal communication skills, with an outgoing personality and the ability to motivate and influence different types of people.</li><li>Logistics: Have a high school diploma/GED (college degree preferred). Must have a valid driver’s license, reliable transportation, and a flexible schedule for occasional work outside regular business hours.</li><li>Commitment: Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.</li></ul>BenefitsAs a venture-backed company, Wider Circle offers competitive compensation, including: <ul><li>Comprehensive health coverage, including medical, dental, and vision</li><li>401(k) Plan</li><li>Paid Time Off</li><li>Employee Assistance Program</li><li>Health Care FSA</li><li>Dependent Care FSA</li><li>Health Savings Account</li><li>Voluntary Disability Benefits</li><li>Basic Life and AD&D Insurance</li><li>Adoption Assistance Program</li><li>Training and Development</li><li>Compensation: $19.31 - $22.18 per hour </li></ul>And most importantly, an opportunity to make the world a better place!Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment, of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

Wider Circle

Care Advocate - Care Delivery

Accidental Death and Dismemberment (AD&D)

Alliance/Partner Management

Automation

Case Management

Chronic Disease

Clinical Medicine

Communication Skills

Community Health

Community Support

Computer Skills

Content Management Systems (CMS)

Disease

Diversity

Documentation

Driver's License

Equal Employment Opportunity (EEO)

Flexible Spending Accounts

Health Economics

Health Plan

Health Plan Membership

Healthcare

High School Diploma

Hospital

Identify Issues

Insurance

Interpersonal Skills

Legal

Lift/Move 30 Pounds

Literacy

Logistics

Medical Billing

Medications

Needs Assessment

Patient Assessment

Patient Care

Patient Charts

Presentation/Verbal Skills

Public Health

Risk

Set Goals

Smartphones

Tablet PC

Team Lead/Manager

Team Player

Technical Support

Telehealth

Training/Teaching

Writing Skills

Workable

Position Summary: The Durable Medical Equipment Advocate is a non-clinical position that assists the clinical Care Coordinator (CC) staff in supporting members with chronic clinical conditions for the Medically Complex Children’s Waiver (MCCW) program in South Carolina. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone.

Overview:
Durable Medical Equipment (DME) Advocate Remote position for South Carolina Residents Only! Position Summary: The Durable Medical Equipment Advocate is a non-clinical position that assists the clinical Care Coordinator (CC) staff in supporting members with chronic clinical conditions for the Medically Complex Children’s Waiver (MCCW) program in South Carolina.

Responsibilities:
Essential Duties and Responsibilities:• Documents information into the SCDHHS electronic health record for all contacts with members and/or their authorized representative, doctors’ office staff, or other stakeholders • Act as a liaison between other employees, providers, and participant families. • Accurately log DME information for tracking purposes on internal databases. • Communicate with members and their authorized representatives, to ensure information is up to date. • Conduct research and initiate outreach to members, authorized representatives, DME providers, physicians, and other stakeholders to coordinate care, schedule services, process orders, and gather all necessary information to assist with requested DME needs. • Consistently follows up with all stakeholders until final resolution is achieved. • Collaborates with external partners, Care Coordinators, and Care Advocates to deliver exceptional service to participants and their authorized representatives. • Accurately prepares and maintains referral, denial, cost sheet, and any other supporting documentation for DME orders. • Monitors participants eligibility status • Receives information regarding participant via facsimile, telephone, email, and text message. • Will have access and manage PHI in accordance with federal and state requirements (HIPAA, HITECH). Supervisory Responsibilities:   None

Qualifications:
Competencies:<ul><li>Strong organizational and interpersonal skills</li><li>Excellent written and verbal communication skills </li><li>Detail oriented</li><li>Ability to multi-task and work independently</li><li>Strong competency in Microsoft Office products including Word and Excel</li><li>Demonstrates exceptional customer service skills</li></ul>Qualifications: Education and Experience:<ul><li>A high school diploma or equivalent is required</li><li>A minimum of two (2) years of work experience in a medical office setting</li><li>Knowledge of medical terminology is required</li><li>Prior DME experience preferred but not required</li><li>Demonstrates strong data management skills, including organizing, maintaining, and retrieving information efficiently</li><li>Strong customer service/telephone skills</li><li>Ability to multi-task and work independently while exercising initiative, problem-solving, and decision-making capabilities</li><li>Knowledge of Medicaid guidelines and processes preferred</li></ul>Certificates, Licenses, Registrations: None Required Computer Skills:<ul><li>Proficiency using software programs such as Microsoft Word, Excel, Outlook, and Adobe</li></ul>Environmental Factors/Physical Demands:Work is performed in an office environment. While performing the duties of this job, the employee is regularly required to have the ability to maintain active customer and employee communication; access, input and retrieve information from the computer system; enter alpha-numeric data into a computerized system often while listening on the telephone. May be subject to repetitive motion such as typing, data entry and sustained visual attention to monitors. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds. Other Responsibilities:This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.<ul><li>Adheres to the policies and procedures of Community Health Solutions</li><li>Maintains strict confidentiality of client, company, and personnel information</li><li>Demonstrates a strong commitment to the mission and values of the organization</li><li>Adheres to company attendance standards</li><li>Performs other duties as assigned by the Director of Care Advocate Programs</li><li>Completes all annual training assigned by the deadline for completion</li><li>Will demonstrate successful completion and compliance with all policies and procedures, to be assessed during quarterly performance reviews</li><li>Criminal background, OIG, and South Carolina Exclusion list checks must remain in good standing.</li><li>Will abide by the Ethical Code of Conduct set forth by the company, to be reviewed and signed yearly.</li></ul>HIPAA and Data Privacy Obligations:Due to the nature of this position and its involvement with the Medically Complex Children’s Waiver Program, you will have access to Protected Health Information (PHI) governed by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws. This role has direct access to Protected Health Information (PHI). The following rules are non-negotiable:<ul><li>Absolute confidentiality: Employees must not disclose PHI to unauthorized individuals under any circumstances.</li><li>Secure environment: A private, locked workspace must be maintained to prevent exposure of PHI to family members, visitors, or others.</li><li>Company-approved technology only: All work must be performed on secure, company-issued devices using encrypted connections (VPN required).</li></ul>You will be required to complete HIPAA training upon hire and annually thereafter. Any breach of confidentiality or unauthorized disclosure of patient information may result in disciplinary action up to and including termination and may carry legal consequences under state or federal law. Employment At-Will:Please note that employment in South Carolina is at-will, and either you or CHS may terminate the employment relationship at any time, with or without cause or notice. Nothing in this letter creates a contract for continued employment. Drug Free Work Place: Premier Family of Companies and its affiliates is committed to providing a safe, healthy, and productive work environment for all employees. To achieve this, CHS maintains a smoke-free and drug-free workplace. Candidates who receive a conditional offer must complete a pre-employment drug screen.  Random and post-incident testing may also be required. Confidentiality: You agree to maintain the confidentiality of all proprietary and non-public information obtained during your employment. This includes, but is not limited to, company records, financial data, client and vendor information, business strategies, and any other information not generally known outside the Company. You may not use or disclose such information during or after your employment, except as required in the performance of your duties. All company property and materials must be returned upon separation of employment. Position Title: DME Advocate Reports to: Director of Care Advocates SBU: Community Health Solutions of America FLSA Status: Non-Exempt/Hourly – Full Time Location: Remote – Must reside in the State of SC  CHSA123

Community Health Solutions of America, Inc.

Durable Medical Equipment (DME) Advocate

Adobe Product Family

Business Strategy

Computer Systems

Cryptography

Customer Support/Service

Data Entry

Data Management

Detail Oriented

Develop and Maintain Customers

Disciplinary Action

Durable Medical Equipment

Federal Laws and Regulations

Finance

HIPAA (Health Insurance Portability and Accountability Act)

Information/Data Security (InfoSec)

Medicaid

Medical Office

Medical Record System

Medical Records

Medical Terminology

Medicine

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Multitasking

Order Processing

Organizational Skills

Performance Analysis

Performance Reviews

Physical Demands

Privacy Regulations

Problem Solving Skills

Research Skills

Safety/Work Safety

Service Delivery

Short Messaging Service (SMS)

State Laws and Regulations

Telephone Skills

Time Management

Typing

VPN (Virtual Private Network)

[AW]-iCims

PART_TIME

Located in the heart of Greenville with 132 beds, we've recently welcomed new management and a fun, innovative Administrator who's looking to expand on an already fantastic culture. Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required.

At Cherrydale Post Acute we believe in planting roots. That's why we have many long-term staff members and a dedicated leadership team who's remained with us through thick and thin. Located in the heart of Greenville with 132 beds, we've recently welcomed new management and a fun, innovative Administrator who's looking to expand on an already fantastic culture. We'd love for you to join us in that pursuit. The cherry on top? We also offer: <ul><li>$20hr.</li><li>Advancement opportunities within the largest network of skilled-nursing facilities in SC</li></ul>General PurposeThe primary purpose of your job position is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.QualificationEducation and/or ExperienceMust possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required.Prior health-care experience preferred

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Advocate Jobs in Ridgewood, SC

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Advocate Jobs in Ridgewood, SC

Care Advocate - Care Delivery Wider Circle

Durable Medical Equipment (DME) Advocate Community Health Solutions of America, Inc.

Social Services Assistant, Part-time Cherrydale Post Acute

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