NewVictim Advocate (Client Assistance Specialist, Grade 20) Montgomery County, MarylandVictim Advocate (Client Assistance Specialist, Grade 20)Rockville, MD$67,672–$98,010 / yearI have provided crisis services for survivors of domestic violence, sexual assault or human trafficking or other crime victims, conducted formal assessment tools including danger assessments, developed service plans and coordinated care across multiple agencies. Montgomery County Ethics Law: Except as provided by law or regulation, the Countys "Public Employees" (which does not include employees of the Sheriffs office) are subject to the Countys ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment.
Domestic Violence/Sexual Assault Advocate Stella MarisDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Responsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Domestic Violence/Sexual Assault Advocate Mercy Medical Center IncDomestic Violence/Sexual Assault AdvocateBaltimore, MDAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Residential Services Advocate YWCA of Annapolis & Anne Arundel CountyResidential Services AdvocateArnold, MD$24–$28 / hourFull timeProvides support of residential needs within the safe house shelter;Responds to 24-hour hotline calls and conducts lethality assessments;Assists in completion of comprehensive safety plan; Provides hospital accompaniment to victims of domestic violence and sexual assault at the local hospital(s,) including on-call availability;Completes intake and orientation processes for residents utilizing the agency's electronic database; Completes victim follow-up outreach calls; Ensures all shelter spaces are prepared to receive guests; Utilizes 45-day Program and maintains appropriate (and detailed) case and service notes for each client; Maintains accurate and up-to-date data entry and statistical information for electronic files, grants and departmental reports; Develops and revises programmatic initiatives to best meet the needs of the clients being services;Takes an active role in maintaining and improving the appearance of the shelter, program materials, and any other outputs utilized by participants, staff, volunteers and other interested parties; Prepares Discharge Plan and Departure Information and conducts Exit Interviews at the time of transition for each client; Provides regular on-site shelter support; Attends staff meetings and trainings as scheduled. Timeliness in completing requirements of the position; Holds self and others accountable for quality work; Positive attitude and proactive (and respectfully direct) when addressing a misunderstanding; Ability to work independently with sound judgment; Comfortable and effective in presenting in front of groups; Aware (or takes initiative to become educated) in community resources; Commitment to the mission and vision of the YWCA of Annapolis and AA County; Proficient in Microsoft Office; Able to bend, to lift 40 Ibs, and to navigate stairs;Availability of a vehicle and a current driver's license.
Customer Engagement Advocate II (Customer Service) Lumen Solutions Group, Inc.Customer Engagement Advocate II (Customer Service)Baltimore, MDRemoteWe are seeking a Customer Engagement Advocate II to provide exceptional customer service and support to members, providers, and brokers in a fast-paced healthcare call center environment. This role is responsible for handling inquiries related to benefits, claims, eligibility, billing, and healthcare products while ensuring a positive customer experience.
Customer Engagement - Advocate, Customer Service II Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIBaltimore, MDRemote$25–$28.75 / hour35% Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures. 10% Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Customer Engagement - Advocate, Customer Service III Ampcus IncorporatedCustomer Engagement - Advocate, Customer Service IIIBaltimore, MD$30–$32 / hourThis position is a critical resource for large accounts within the Account Management Team providing day to day expertise on benefit administration and serves as the primary client contact for service issue resolution. 40% Acts as the primary point of contact for client’s HR staff, identifying, assessing, and responding to service questions, while providing personalized, comprehensive, and timely verbal and/or written answers.
Customer Care Advocate Zenith American SolutionsCustomer Care AdvocateSparks, MarylandWe are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.
CTO Community Health Advocate MedStar Health Research InstituteCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Client Advocate PSA PSA Insurance and Financial ServicesClient AdvocateHunt Valley, MarylandAcquire applicable knowledge of carrier/vendor portals and enrollment systemsto assist client with high-level concernsand issues. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
CTO Community Health Advocate MedStar HealthCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
Patient Health Advocate Somatus, Inc.Patient Health AdvocateAnnapolis, Maryland$21–$24 / hourFull timeThis position will be focused on high needs Chronic Kidney Disease (CKD) and End-Stage Kidney Disease (ESKD) populations that face multiple challenges, from accessing resources to adhering to a physician’s treatment plan. As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home.
Advocate, Customer Service II IconmaAdvocate, Customer Service IIBaltimore, MD$25.77–$28.77 / hour20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
NewCustomer Advocate Safelite Group, Inc.Customer AdvocateColumbia, MDFrom managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
NewPlaintiff WC Litigation Attorney Courtroom Advocate in MD LeoforcePlaintiff WC Litigation Attorney Courtroom Advocate in MDBaltimore, MDThis role involves managing a full caseload of plaintiff-side workers' compensation matters, ensuring proactive client advocacy and effective negotiations with counsel. Ideal candidates should have a Juris Doctor and experience in litigation, along with strong negotiation and relationship-building skills.#J-18808-Ljbffr.
Healthcare Customer Service Advocate (Remote) System OneHealthcare Customer Service Advocate (Remote)Baltimore, MDRemote$28.77 / hourSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. You’ll handle inquiries related to benefits, claims, eligibility, and billing , and you’ll also help customers use digital/self-service tools .
NewFamily Services Advocate - Baltimore City Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore City Head StartBaltimore, MDHow this role contributes to the Y's mission: As a Y Family Services Manager, you will create and implement a Head Start recruitment plan for program participants to ensure 100% enrollment as well as establish and maintain a waiting list. An associate's degree in social science, human services or related field OR a bachelor's degree in family studies, social work, human services or related field (preferred).
Family Services Advocate - Baltimore County Head Start The YMCA of Central Maryland IncFamily Services Advocate - Baltimore County Head StartBaltimore, MDEnsure parents have opportunities to enhance their skills and knowledge in the following areas: • Child growth and development • Prevention of child abuse and neglect • Family literacy • Preventative health and safety • Maintaining a medical home • Community advocacy and Transition activities. • Maintain weekly contact with Teaching Associates to integrate Family Partnership Goals with classroom efforts, ensure integrated child and family curriculum, gain information regarding child performance in the classroom, and plan family events.
Residential Advocate Jewish Social Services AgencyResidential AdvocateRockville, MDResponsibilities: Provides support and direct assistance to shelter residents to ensure their health and safety, which includes walking the hallways, making sure that children are safe and occupied and bathrooms and common areas are kept clean. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services.
Advocate, Customer Service II ICONMA, LLCAdvocate, Customer Service IIBaltimore, MDRemote$25.77–$28.77 / hour20% Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. 35% Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Client Advocate, Benefits Aon PlcClient Advocate, BenefitsMD$50,000–$60,000 / yearWe help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location.
Customer Service Delivery Advocate - Baltimore, MD CarvanaCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training).
NewClient Advocate, Benefits NFP CorpClient Advocate, BenefitsMD$50,000–$60,000 / yearThe base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.
Patient Health Advocate Somatus IncPatient Health AdvocateAnnapolis, MD$21–$23 / hourEngages with patients who need assistance with self-care needs in addition to what a nurse care manager can provide via phone, such as: Address language and cultural barriers to care management and self-care. How We Show Up for Our Patients: As a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home.
NewSenior Client Advocate - Real Estate Willis Towers Watson PLCSenior Client Advocate - Real EstateCockeysville, MD$200,000–$275,000 / yearWTW provides a competitive benefit package which includes the following (eligibility requirements apply): Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program). The Senior Client Advocate is responsible for cultivating and maintaining relationships with a portfolio of Real Estate clients, including the development and execution of insurance and risk management strategies tailored to the unique challenges of the real estate industry.
SAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight Coverage Greater Baltimore Medical CenterSAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight CoverageTowson, MD$19.92–$29.87 / hourUnder general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.
SOAR Housing Advocate (Housing Services) HEALTH CARE FOR THE HOMELESS, INC.SOAR Housing Advocate (Housing Services)Baltimore, MDThe Specialist coordinates housing stability activities, provides referrals to needed community resources, develops housing plans, and delivers tenancy-based education that promotes housing retention. Support clients in finding and securing safe, affordable housing and help families access resources for housing-related assistance (i.e. furniture procurement, utility assistance, etc.).
Advocate Youth Advocate Programs IncAdvocateBaltimore, MDExperience working in the community and knowledge of community resources Experience working with at-risk youth and families Proficient in using Microsoft Office Suite: experience using database electronic health record systems is a plus. Primary Responsibilities: The Primary responsibilities of the Advocate are to initiate, organize, plan, develop and implement direct advocacy services to assigned participants and their families.
NewCustomer Service Advocate II (In-Office) Blue Cross and Blue Shield AssociationCustomer Service Advocate II (In-Office)Baltimore, MD$39,240–$71,940 / yearUses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. ESSENTIAL FUNCTIONS: Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Customer Advocate FleetPride, Inc.Customer AdvocateMDThe ideal candidate is a collaborative team player who contributes to team goals, supports colleagues, and helps create consistently positive experiences for customers and teammates. The Customer Advocate is a primary point of contact for customers, focused on delivering a positive experience by addressing inquiries, resolving issues, and providing accurate information.
Customer Service Delivery Advocate - Baltimore, MD Carvana CoCustomer Service Delivery Advocate - Baltimore, MDBaltimore, MD$20–$22 / hourAbility to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). About the Role: We''re looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers'' doors with our custom car haulers (don''t worry - a commercial license is not required to drive the hauler and you will receive ample training).
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1142)Towson, MD$17.25–$25.90 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1265)Cockeysville, MD$17.25–$25.90 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1295) Target CorpSeasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1295)Greenbelt, MD$18–$27 / hourPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_G | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_G . Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.