Team Leader / Contact Center Beltone Electronics CorpTeam Leader / Contact CenterParsippany, NJ$55,000–$60,000 / yearHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Team Leader / Contact Center BeltoneTeam Leader / Contact CenterParsippany, New JerseyHas experience overseeing and directing the flow of incoming calls, assigning work to the team and strategizing based on ebbs and flows of the business while ensuring that KPIs and metrics are met. Lead and support the team while actively assisting with daily operations, including answering calls, quality assurance, trainings, and stepping in to help with workload as needed.
Call Center Agent Spire Orthopedic PartnersCall Center AgentRussell Gardens, NYRemoteAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Specialist, Scheduling and Cell Logistics Artech LLCSpecialist, Scheduling and Cell LogisticsGiralda Farms, NJ$34.69 / hourOverview: The Site Account Specialist, Scheduling and Cell Logistics will be responsible for scheduling and monitoring patient treatment schedules for the manufacturing of the company's commercial autologous cellular immunotherapy products. " Experience: Work experience in customer service, call center operations, patient services/navigator, account management, logistics, or supply chain.
Patient Accounting Liaison (Call Center Based Patient AR) OneOncology IncPatient Accounting Liaison (Call Center Based Patient AR)NYRemote$19–$24 / hourJob Description: The Patient Accounting Liaison is responsible for professionally handling inbound calls for primary reasons such as collecting patient past due self-pay balances, establishing patient payment plans, accurately reviewing, and answering questions about the patient statement, reacting to accounts receivable and coding concerns, and assessing financial hardship. OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer.
Call Center Sales Associate (Virtual, US/CAN) Allied Moving Services AustraliaCall Center Sales Associate (Virtual, US/CAN)NYRemote$40,000–$50,000 / yearAs a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.
New["Call Center Agent","Call Center Agent"] ORTHOPAEDIC & NEUROSURGERY SPECIALISTS P.C.["Call Center Agent","Call Center Agent"]Great NeckRemoteAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Sales Trainer Philadelphia Insurance CompaniesSales TrainerNJRemote$70,000–$85,000 / yearThe Contact Center Sales Trainer plays a key role in refining sales techniques, building confidence, and equipping Specialists with practical tools such as objection handling and closing strategies to drive measurable improvements in performance. The Customer Care Center Sales Trainer works with our customer-facing representatives to strengthen sales effectiveness, call quality, compliance awareness, and trainee readiness within our remote call center environment.
New["Sales Trainer","Sales Trainer"] Philadelphia Insurance Companies["Sales Trainer","Sales Trainer"]East BrunswickRemote$70,000–$85,000 / yearThe Contact Center Sales Trainer plays a key role in refining sales techniques, building confidence, and equipping Specialists with practical tools such as objection handling and closing strategies to drive measurable improvements in performance. Monitor call activity, performance metrics, and quality results to identify skill gaps and deliver targeted coaching in sales techniques, underwriting knowledge, procedures, and soft skills.
Access Center Ambassador Westchester Medical Center Health NetworkAccess Center AmbassadorNY$21.40–$26.90 / hourJob Category Job Category Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades. Job Details: Job Summary: An Access Center Ambassador acts as the primary point of contact for patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments.
Cloud Contact Center Network Engineer VNS HealthCloud Contact Center Network EngineerNew York, New York$85,000–$106,300 / yearFull timeDesign, implement, support, and maintain enterprise cloud contact center and telecommunications infrastructure, including cloud telephony, SIP trunking, voice gateways, routers, firewalls, switches, SD-WAN, VPNs, wireless networks, and network security solutions. Overview: Designs, Implements, maintains and supports communication networks within VNS Health that ensures the integrity of high availability network infrastructure that provides maximum performance for our users.
Program Manager, Client Services IQVIA Holdings IncProgram Manager, Client ServicesNew Providence, NJ$66,500–$166,200 / yearThe Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Program Manager, Client Services IQVIAProgram Manager, Client ServicesNew Providence, New JerseyThe Program Manager manages the relationships with the manufacturer and Access or Affordability Support Services Division and supervises and coordinates daily workflow of staff within the specific manufacturer program. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
Inbound Call Center Representative Mavis Tire Supply LLCInbound Call Center RepresentativeNYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
Sr. Access Center Ambassador Westchester Medical Center Health NetworkSr. Access Center AmbassadorNY$22.25–$27.98 / hourJob Details: Job Summary: A Senior Access Center Ambassador acts as the lead point of contact for a particular service line or department to enhance communication to patients and other callers, handling a high volume of inbound calls to schedule appointments, answer questions, and route calls to the appropriate departments. Job Category Job Category Allied Health Prof/Technical Clerical/Administrative Support Executive/Management Finance/Info Systems Nursing Support Nursing/Nursing Management Physicians Professional/Non-Clinical Service/Trades.
NewClinical Support Specialist - Pharmacy Technician (Temp-to-Hire) Arine IncClinical Support Specialist - Pharmacy Technician (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
NewClinical Support Specialist - Medication Adherence Specialist (Temp-to-Hire) Arine IncClinical Support Specialist - Medication Adherence Specialist (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
NewBilingual Clinical Support Specialist (Temp-to-Hire) Arine IncBilingual Clinical Support Specialist (Temp-to-Hire)NY$20–$22 / hourStrong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, utilizing keyboard shortcuts, maintaining a high typing speed (WPM), and performing basic technical troubleshooting to stay productive in a phone-based environment. We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.
Contact Center & Digital Support Director Provident Financial Services IncContact Center & Digital Support DirectorIselin, NJ$123,900–$177,000 / yearPlease note, the base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role leads all Contact Center and Digital Support for the bank, with full accountability for customer service performance, employee effectiveness, and risk management for our retail and small business segments.
Bilingual Field Enrollment Advocate - Spanish or Mandarin/Cantonese HF Management ServicesBilingual Field Enrollment Advocate - Spanish or Mandarin/CantoneseNew York City, New York$48,600–$65,960 / yearThe Entitlement Advocate provides Healthfirst Medicare Advantage Plan(MAP), Managed Long-Term Care Plan(LTC), Dual eligible Medicare Plan and Nursing Home members and prospects with obtaining and retaining of financial entitlements for which they are eligible. Maintain contact between participant/primary support, business office, social worker, marketing specialists and enrollment specialists to keep parties updated regarding progress of MA and other entitlement applications.