Welcome patients with a warm and professional approach-Answer calls, schedule appointments, and keep communication flowing smoothly-Guide patients through questions about billing, procedures, policies, and services-Prepare charts ahead of appointments and ensure everything is ready for a seamless visit-Manage check out by verifying information, collecting payments, and completing accurate -documentation-Handle insurance verifications, authorizations, and referrals with attention to detail-Keep records organized and up to date within the electronic health system-Complete end of day responsibilities including balancing transactions and preparing reports-Stay aware of patient flow and communicate delays clearly and calmly-Help maintain a clean, safe, and welcoming office environment-Support the team with additional responsibilities as needed. -High school diploma or equivalent-Experience in a medical office or familiarity with coding and billing is a plus-Strong communication skills and a natural ability to help people feel at ease-A knack for staying organized and handling multiple tasks with confidence.