Highly visible, external-facing, field-based role, serving as the primary contact and resource for fee-for-service or value-based providers in assigned territory, with focus on government programs (Medicaid, HARP, Essential, CHP, Medicare). Coordinate with various functions within the organization (e.g., claims, operations, enrollment, customer service, medical management, vendor management) to ensure appropriate and prompt handling/resolution of provider issues, inquiries and complaints, while balancing provider needs with organizational priorities.