Contact Center Operator - Boston Children's Service Response Ctr Aramark Corp.Contact Center Operator - Boston Children's Service Response CtrWaltham, MAResponsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs. The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services and other support services.
Call Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorFramingham, Massachusetts$80,000–$100,000 / yearFull timeDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
New["Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)","Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)"] Sharecare["Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)","Lead Customer Service Representative - Somerville, MA (Hybrid/Remote)"]SomervilleRemoteThrough its data-driven AI insights,evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.
New["Customer Service Rep II","Customer Service Rep II"] NeighborHealth["Customer Service Rep II","Customer Service Rep II"]RevereAs a member of our Contact Center, you'll answer inbound patient callswith warmth and understanding, and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.
New["Customer Service Rep II-2","Customer Service Rep II-2"] NeighborHealth["Customer Service Rep II-2","Customer Service Rep II-2"]RevereAs a member of our Contact Center, you'll answer inbound patient calls with warmth and understanding and provide a range of services, including scheduling appointments, coordinating refill requests, and making outbound outreach calls to patients. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.
Part Time Call Center Representative Trainee Rockland Trust CompanyPart Time Call Center Representative TraineeFranklin, MAAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$19–$21 / hourAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.
New["Customer Service Representative","Customer Service Representative"] ALARM SYSTEMS["Customer Service Representative","Customer Service Representative"]QuincyOur operators are more than just call handlers—they're trusted extensions of our clients' teams, delivering professional, accurate, and friendly service every time the phone rings. If you're energized by multitasking, love solving problems, and take pride in representing diverse businesses, this role is for you.
New["Customer Service Rep.","Customer Service Rep."] CAI["Customer Service Rep.","Customer Service Rep."]SalemThis policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Required: High school diploma or equivalent; higher education or certifications in healthcare or customer service preferred.
Customer Service Representative Minuteman Plumbing, Heating & CoolingCustomer Service RepresentativeHingham, Massachusetts$25–$40 / hourMinuteman Plumbing, Heating & Cooling is a growing, veteran-owned residential service company serving Greater Boston and the South Shore. Hourly base plus performance bonus, with a realistic on-target earnings range of $25 to $40 per hour.
Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St Driven BrandsCustomer Service & Retail Front Desk Associate - Shop#353 - 825 Main StWaltham, MA$15.70–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Call Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MassachusettsRemoteThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
New["Customer Service Representative","Customer Service Representative"] Saviance["Customer Service Representative","Customer Service Representative"]ManchesterKey functions include: resolving customer inquiries and problems through effective interaction with both internal and external staff particularly in the areas of marketing, enrollment, provider relations, customer care center leadership; responding to a high volume of incoming calls (call length can vary widely from 5 minutes to 45 minutes or more); utilizing appropriate resource materials to effectively and accurately interpret, respond and resolve customer inquiries and problems; utilizing interpreter services as needed to assist members; maintaining knowledge of the plan contracts and effectively interpreting information related to BMCHP benefits; employing strong interpersonal skills in order to handle difficult calls courteously and professionally; documenting calls in accordance with departmental policies; working with peers to solve problems and promotes teamwork; meeting or exceeding department's quality and productivity goals; performing other duties as assigned. Each customer care representative is expected to take complete responsibility for every interaction with members or providers by delivering outstanding service as a means to build loyalty, improve retention, and satisfy corporate best in service goals and objectives.
Supervisor, Contact Center MA (Hybrid Schedule) Eversource EnergySupervisor, Contact Center MA (Hybrid Schedule)Westwood, MA$103,200–$114,670 / yearEssential Functions: Leads a team of approximately 15 Residential or Business Customer Service Representatives in delivering high quality service to Eversource customers, ensuring that every customer is delighted during every interaction while creating an environment that fosters teamwork and accountability. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs.
Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St Driven Brands Holdings IncCustomer Service & Retail Front Desk Associate - Shop#353 - 825 Main StWaltham, MA$15.70–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
Sr. Manager, Contact Center Dana-Farber Cancer Institute IncSr. Manager, Contact CenterBrookline, MA$88,600–$104,800 / yearThe Senior Manager establishes short term and long-term New, Established, and Pediatric Contact Center Operations goals that are aligned with the institute strategic goals and advances new patient operations objectives in collaboration with the leadership team and in alignment with the vision and mission of the organization. The leader of the Welcome Center, the role is responsible for developing the best-in-class customer service and patient-centric models, as the first impression for patients calling into Dana-Farber Cancer Institute.
Call Center Supervisor Esler Companies LLCCall Center SupervisorFramingham, MA$80,000–$100,000 / yearDeliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service. Renewal by Andersen is the full-service window-replacement division of 120+ year-old Andersen Corporation, the owner of the most trusted family of window brands in America.
Inbound Call Center Agent BrandNestInbound Call Center AgentBoston, MassachusettsThis in-person role focuses on handling inbound and outbound calls, providing information, and delivering excellent customer service. Brand Nest is hiring motivated and professional Inbound Call Center Agent to support customer communication efforts in Boston, MA.
NewSkilled Trades Customer Service Representative Cooling Unlimited, Inc.Skilled Trades Customer Service RepresentativeReading, MAFull timeWhat You'll OwnScheduling and dispatching HVAC service callsManaging incoming calls and customer requestsKeeping technicians' days running efficientlyCommunicating updates between customers and field teamsSupporting maintenance program promotion and follow-upsWhat You'll Be DoingAnswering calls and creating a strong first impressionBooking and prioritizing service appointmentsHandling urgent/emergency requests with confidenceCoordinating with technicians throughout the dayFollowing up with customers to ensure satisfactionAssisting with light admin tasks and team supportWhat You Bring1–2+ years in customer service, call center, or inside salesStrong multitasking and organizational skillsClear, professional communication (phone + written)Comfortable working in a fast-paced, high-call environmentSolid computer skills (Word, Excel, Outlook; typing 30+ WPM)Detail-oriented with a "get it done" attitudeNice to Have:HVAC, plumbing, or skilled trades experienceServiceTitan or similar dispatch softwareApply today and become the voice and backbone of our service team. You'll handle a steady flow of calls, coordinate with techs in the field, and keep schedules and customers on track.
New["Patient Services Assistant/Associate (Facial Cosmetics) - Brighton Center for Specialty Care","Patient Services Assistant/Associate (Facial Cosmetics) - Brighton Center for Specialty Care"] University of Michigan Flint["Patient Services Assistant/Associate (Facial Cosmetics) - Brighton Center for Specialty Care","Patient Services Assistant/Associate (Facial Cosmetics) - Brighton Center for Specialty Care"]BrightonPrepare, maintain, and update forms, consents, and questionnairesCollect co-pays, account payments, prepare charge tickets, and reconcile cash collectionsScheduling and coordination of patient appointments, tests, and consults in a timely and accurate manner. We are flexible in scheduling, and request that you are also flexible in working various shiftsUnion AffiliationThis position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.