This position manages and brings solutions to issues involving customer flow, customer service, airport landside infrastructure and facility issues, ground transportation, roadway activity, commercial vehicle management, customer parking, parking revenue control systems (PARCs) and consolidated rental car facility (CONRAC) operations. Ability to interact positively and effectively with elected officials, Authority leadership, managers, local, state, and federal agency representatives, contractors, tenants, media representatives, dignitaries, customers, and members of the public from widely diverse cultural and socio-economic backgrounds.