Prior knowledge or experience with HRIS and Payroll systems Strong analytical and problem-solving skills Desired Characteristics: Should have a sound or general understanding of workforce management processes that are utilized in daily operations within a sales, manufacturing, and/or distribution center environment Knowledgeable and experience in WFM capabilities and other workforce management technology platforms Analytical and strong organizational skills, with excellent verbal and written ability Should possess excellent communication skills and an ability to positively interact with their peers and associates at all levels in various functions Be flexible, organized, and able to handle competing priorities Works well under guidance and direction Experience working with third-party resources and vendors Ability to communicate with various teams, various business units directly or indirectly and IT users, ability to listen to ends user requirements and take appropriate action based on PepsiCo's guidelines, a problem solver. (UKG Pro WFM preferred) 1-2 years experience using Azzure DevOps (ADO) 1-2 years experience using ServiceNow Proficient in Microsoft Excel Experience with system implementations and deployment from an end-user experience and translating technical knowledge to functional teams Experience administering and troubleshooting InTouch 9000/9100 or DX devices (configuration, firmware upgrades, recalibration, initialization, etc.) Ability to analyze data and systems concerns by applying analytical skills and efficiently communicate findings and design solutions using Excel, Word, PowerPoint or other tools.