Only qualified Business Analyst candidates located in the Richmond, VA area will be considered due to the position requiring an onsite presence***Desired Certification:Certified Business Analysis Professional (CBAP)PMI - Professional in Business Analysis (PMI-PBA)PMI - Agile Certified Practitioner (PMI-ACP)Required Skills: Experience delivering business and systems analysis artifacts (8 Years)Proficiency in translating client and product strategy requirements into application requirements and user stories (8 Years)Exceptional written and oral communication skills, with a proven ability to work well with a diverse set of peers and customers (8 Years)Experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology (5 Years)Proven experience in organizing and maintaining Product and Sprint backlogs (5 Years)Defining acceptance criteria and managing the acceptance process with development teams (5 Years)Experience with Business Process Model and Notation (BPMN) 2.0 (5 Years)Advanced SQL experience for complex queries, database profiling, and troubleshooting (5 Years)Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approachProficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goalsStrong data analysis background, organizational data management concepts, and SQL/database experience, particularly in supporting customer-driven solutionsProficient in understanding and developing acceptance criteria to ensure test cases meet customers needs/acceptanceExperience with software development applications such as Azure DevOps and/or JiraExpertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)Experience with reporting systems, operational data stores, data warehouses, data lakes, and data martsExceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholdersDesired Skills:Experience using Azure DevOps or Jira for agile software development and work item trackingExperience with automated testing tools such as Test Complete, Cucumber, or Selenium Client is seeking a highly experienced Business Analyst to join our Business Analytics and Testing Support Team. The Business Analyst will work in both Agile (Sprint) and traditional Waterfall methodologies for the Software Development Lifecycle (SDLC), contributing to ensuring that customers' requirements are met through the development and delivery of requested enhancements Job responsibilities:Act as the voice of the customer, working with IT project team members and business stakeholders to fully understand business processes, pain points, and customer needsDevelop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLCConduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolutionDiagram current processes and propose modifications using process flows (BPMN 2.0), context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholdersDiscover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processesDecompose traditional requirements into Agile Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teamsMap user stories to technical designs for system modifications, ensuring that solutions meet customer expectationsIdentify and group related user stories into features; document dependencies, ensuring alignment with customer priorities and business processesAssist the Product Owner (Business Sponsor) in maintaining the product backlog with a customer-first mindsetPerform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfactionCoordinate, facilitate, and document User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers/Scrum Masters informed of progress Interview type: In Person Only **Only those lawfully authorized to work in the designated country associated with the position will be considered.**