TIER III Analyst Foxhole TechnologyTIER III AnalystFt. Meade, MD$100,000–$120,000 / yearRequirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world .
Financial Analyst Bowhead / UIC Technical ServicesFinancial AnalystAberdeen, MDFINANCIAL ANALYST (SAMD): Bowhead seeks a financial Analyst to perform a variety of program support functions to CECOM Security Management Directorate (SAMD). Experience working with DoD computer software and databases to track and manage financials, such as GFEBS, LMP, WAWF, EDA, DTS.
Management Analyst, Senior Bowhead / UIC Technical ServicesManagement Analyst, SeniorPatuxent River, MDknowledge sufficient to support senior Navy Leadership in facilitating sand developing command wide strategic planning and Enterprise level vision documents, administering large organization executive board meetings, and developing command-wide documentation. At least five (5) years of experience as an analyst of which at least 3 years must be specialized in a program management, technical, or business analysis discipline; and included in the five (5) years, there must be three (3) years professional experience supporting NAVAIR.
Management Analyst, Journeyman Bowhead / UIC Technical ServicesManagement Analyst, JourneymanPatuxent River, MDExperience: At least four (4) years of experience as an analyst in a program management,technical, or business analysis discipline; and included in the four (4) years, there must be two (2)years professional experience supporting NAVAIR programs or offices. Job duties include but are not limited to: Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.
Senior Analyst Bowhead / UIC Technical ServicesSenior AnalystPatuxent River, MDThis role serves as a strategic leader responsible for guiding analytical approaches, shaping project direction, and delivering high-impact solutions in support of mission-critical objectives. Senior Analyst: Bowhead is seeking a highly experienced Senior Analyst to support an upcoming effort at NAWCAD in Patuxent River, MD.
NewBudget Analyst, Senior Bowhead / UIC Technical ServicesBudget Analyst, SeniorPatuxent River, MDA minimum of 3 years Joint Program Office (JPO) experience with reconciliations of JPO financial data, establishment of execution Spend Plans, coordination of collaborative efforts and support with JPO financial staff as required. Bowhead is excited to announce our return to PMA‑275, supporting the V‑22 Osprey through the newly awarded Program/Project Management Technical Support Services contract.
Senior Management Analyst Bowhead / UIC Technical ServicesSenior Management AnalystPatuxent River, MDAt least ten (10) years of experience and a master’s degree or bachelor’s degree plus four (4) additional years of experience may be substituted for a Master’s; of the minimum required 10 years of experience, at least 3 years of experience must be in a business functional area with the U.S. Navy or other DoD program. The effort provides a wide range of technical, project management, engineering, logistics, training, and administrative support for air, ship, shore, expeditionary, and surveillance systems that directly support warfighter operations.
Logistics Analyst Senior Bowhead / UIC Technical ServicesLogistics Analyst SeniorPatuxent River, MDDemonstrated experience developing and maintaining core acquisition and sustainment logistics documents including Life Cycle Sustainment Plans (LCSP), Logistics Requirements Funding Summaries (LRFS), and Weapon Systems Planning Documents (WSPD). Proficiency with advanced Navy and DoD logistics data systems including Decision Knowledge Programming for Logistics Analysis and Technical Evaluation (DECKPLATE), Vector, and Contractor Logistics Tracking System (COLTS) to analyze readiness degraders and performance trends.
NewProgram Analyst, Journeyman Bowhead / UIC Technical ServicesProgram Analyst, JourneymanPatuxent River, MDDemonstrated knowledge of Secretary of the Navy (SECNAV), Office of the Chief of Naval Operations (OPNAV), and Office of the Secretary of Defense (OSD) forms related to Planning, Programming, Budgeting, and Execution System (PPBES). Bowhead is excited to announce our return to PMA‑275, supporting the V‑22 Osprey through the newly awarded Program/Project Management Technical Support Services contract.
NewConfiguration Management Analyst, Journeyman Bowhead / UIC Technical ServicesConfiguration Management Analyst, JourneymanPatuxent River, MDBowhead is excited to announce our return to PMA‑275, supporting the V‑22 Osprey through the newly awarded Program/Project Management Technical Support Services contract. We are rapidly expanding our team to help drive mission readiness, modernization, and disciplined program execution for one of naval aviation’s most versatile platforms.
NewFinancial Analyst, Senior Bowhead / UIC Technical ServicesFinancial Analyst, SeniorPatuxent River, MDExperience in financial management to include financial analysis of business programs, development of cost estimates, program status reports, and demonstrated knowledge of DoD Federal Management Regulations (FMR), Federal Acquisition Regulation (FAR), PPBE, and DoN procurement policies and procedures experience. Performs more complex analytical and evaluative work requiring a comprehensive knowledge of: (1) theory and principles; (2) financial and management organization, operations, and practices; (3) pertinent statutory or regulatory provisions; and (4) related basic economic, accounting, and legal principles.
Program Integration Analyst Bowhead / UIC Technical ServicesProgram Integration AnalystAberdeen, MDProgram Integration Analyst: Bowhead seeks a Program Integration Analyst with strong analytical skills, emerging AI proficiency, and a demonstrated initiative in developing programmatic products with minimal direction. Product Development — Independently develop initial drafts of programmatic products, briefings, trackers, and analytical deliverables without requiring detailed templates or step‑by‑step direction.
NewProgram/Budget Analyst - PNT CredenceProgram/Budget Analyst - PNTAberdeen Proving Ground, MD$140,000–$180,000Bachelor’s degree in business, finance, management, engineering, or related discipline with ten (10) or more years of experience in and a minimum of ten (10) years of experience supporting Army Commands, Capability Program Executive (CPE) or Project Manager (PM) acquisition pathway programs in program or budget analysis, or a Planning, Programming, Budgeting, and Execution (PPBE) related function. Credence provides administrative, business management, contracting, information technology, program management, engineering, logistics management, test and evaluation, training, operations security, technology protection, foreign military sales, and acquisition and strategic planning services to the Army Project Manager for Positioning, Navigation, and Timing (PM PNT).
NewBoard Certified Behavior Analyst (BCBA) in Baltimore Heartlinks ABA MDBoard Certified Behavior Analyst (BCBA) in BaltimoreBaltimore, MD$75–$95We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
Senior Program Control Analyst MANTECHSenior Program Control AnalystLexington Park, MDBachelor’s degree in mathematics, statistics, business administration, accounting, finance, economics, management information technology, or a related business or management discipline, or an Associate’s degree (AS or AA) plus an additional 4+ years of related experience, or an additional 6+ years of related experience may be substituted for a Bachelor’s degree. The Senior Program Control Analyst will leverage their strong financial background and expertise to support the Sponsor’s program execution efforts, to include creating complex financial models, managing project budgets, tracking contract funding, and completing required financial reporting and analysis.
Workforce Management Analyst II System OneWorkforce Management Analyst IIBaltimore, MDRemote$38.71 / hourYou’ll partner with business leaders to build capacity plans, create schedules, and respond to ad hoc workforce planning requests—ensuring strong coverage and service levels. Workforce Management knowledge including forecasting, scheduling, capacity planning, shrinkage, and contact center KPIs (AHT, ASA, Service Level, Occupancy, Abandonment Rate).
NewREMOTE Board Certified Behavior Analyst (BCBA) Heartlinks ABA MDREMOTE Board Certified Behavior Analyst (BCBA)Baltimore, MDRemote$70–$90We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
NewAssessing Board Certified Behavior Analyst (BCBA) in Baltimore, MD Heartlinks ABA MDAssessing Board Certified Behavior Analyst (BCBA) in Baltimore, MDBaltimore, MD$70–$95We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
CONSTRUCTION TECHNOLOGY SUPPORT ANALYST Carter Machinery Company, IncCONSTRUCTION TECHNOLOGY SUPPORT ANALYSTAnnapolis Junction, MD$27.13–$34.10 / hourSITECH Chesapeake, a wholly owned subsidiary of Carter Machinery Company, Inc., is the authorized dealer for Trimble Heavy and Civil construction products and services, and Accugrade grade control products, with a territory that covers the pan handle of West Virginia, Virginia, the District of Columbia, and the shores of Delaware. The Construction Technology Support Analyst is responsible for delivering first-call-resolution to diagnose and troubleshoot machine control systems and site positioning technology used in heavy civil construction.
NewHYBRID Board Certified Behavior Analyst near Elkton Heartlinks ABA MDHYBRID Board Certified Behavior Analyst near ElktonElkton, MD$75–$95We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
NewHYBRID Board Certified Behavior Analyst (BCBA) in Federalsburg, MD Heartlinks ABA MDHYBRID Board Certified Behavior Analyst (BCBA) in Federalsburg, MDFederalsburg, MD$70–$95We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
NewHYBRID Board Certified Behavior Analyst Heartlinks ABA MDHYBRID Board Certified Behavior AnalystGlen Burnie, MD$75–$95We support infants through teenagers with autism spectrum disorder in developing essential communication, social interaction and behaviors as well as daily living skills. Regardless of if you are an experienced BCBA or new grad passionate and eager to make a difference in a child’s life, Heartlinnks ABA is the perfect company to join!
NewSenior Relay Engineering Analyst Constellation EnergySenior Relay Engineering AnalystMiddle River, MD$128,700–$143,000Has completed assigned skills and knowledge development training (applicable Advanced Engineering, EPRI, and Constellation University training or industry provided training) to develop expert level of knowledge in designated areas. Recommends equipment, new concepts and techniques to improve performance, simplify construction, reduce costs, correct design or material flaws, or comply with changes in codes or regulations.
NewReplenishment Analyst Stanley Pearlman Enterprises, Inc.Replenishment AnalystJessup, MD$65,000–$78,000 / yearSKILLS & QUALIFICATIONS: Bachelor’s degree in business administration, supply chain, finance or related field Depth of experience in the perishable supply chain field will be considered in lieu of a degree3 years of experience managing perishable inventories, forecasts, and purchase order generation (Preferred)Food manufacturing experience in a perishable goods environment (Preferred)Experience in a CPG or distribution environment (Preferred) Proficient with Microsoft 365 Advanced Microsoft Excel skills KEY COMPETENCIES: Analytical: Strong ability to analyze data, identify trends, report findings, and develop action plans Organizational Skills: Proficiency in forecasting, replenishment systems, and root cause analysis Communication: Exceptional written and verbal communication skills are essential Time Management: Plan, prioritize, and complete tasks efficiently to meet deadlines while maintaining quality Technical: Proficiency in managing inventories, purchase orders, and forecast data Attention to Detail: Strong attention to detail and analytical thinking Teamwork: Ability to work effectively and collaborate with other departments, team members, and customers WHY APPLY? This is a highly complex role that requires a high degree of organization to monitor PO’s placed by the customer, online direct to home order fulfillment, and component inventory levels for accuracy and optimum flow of product, identifying root cause issues that are causing disruptions, and formalizing plans to address these issues.
Biometrics Analyst LeidosBiometrics AnalystPotomac, MD$73,450–$132,775If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management.
NewBusiness Systems Analyst Synerfac Technical StaffingBusiness Systems AnalystWindsor Mill, MDRemote$20–$25 / hourTemporaryContractorOur client is seeking a Business Systems analyst to bridge the gap between business needs and technical execution - gathering requirements, analyzing workflows, and helping shape web-based reporting tools used across a national healthcare network. By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners.
AR Analyst Beacon Hill Staffing Group, LLCAR AnalystBethesda, Maryland$50,000–$60,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This role is responsible for monitoring customer accounts, researching account discrepancies, analyzing outstanding balances, and supporting the overall accounts receivable process.
Senior GFEBS Functional Analyst/ Trainer ValCorpSenior GFEBS Functional Analyst/ TrainerAberdeen Proving Ground, MDFull timeSupport reimbursable processes (sales orders, billing, funding, down payments) and execute Funds Management activities including pre-commitments, commitments, AFPs, allotments, and cost object allocations. Demonstrated experience across all seven GFEBS core functional areas: Financial (FI), Spending Chain (SC); Fund Management (FM), Sales and Distribution (SD), Accounts Receivable (AR), Reimbursable Accounting (RA), and Controlling (CO).
Data Gathering Support Analyst Evolver FederalData Gathering Support AnalystCamp Springs, MDFull timeWe help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. 1 year of experience with Debugging and debugger experience using tools such as: ollydbg, windbg, and immunitydg; 1 year of experience disassembling/disassemblers experience using IDA Pro.
CIOCC Tier 1 Analyst Marathon TSCIOCC Tier 1 AnalystRockville, MDSummary: The CIOCC Tier 1 Analyst shall be responsible for the following, but not limited to: Analyze and respond to security events and incidents from SIEM, Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Endpoint Security Solutions, Network Access Control (NAC) and other client data sources. " Target second shift (1200-2200) or third shift (2000-0600) depending on staffing needs.
CIOCC Tier 3 Analyst PlanIT GroupCIOCC Tier 3 AnalystRockville, MDThe CIOCC Tier 3 Analyst shall be responsible for the following but not limited to: Analyze and respond to security events and incidents from SIEM, Firewall (FW), Intrusion Detection Systems (IDS), Intrusion Prevention Systems (IPS), Antivirus (AV), Network Access Control (NAC) and other client data sources. This is a customer facing role, and will require excellent analytic and communication skills, delegation, and shared ownership of team processes.
Operations Requirements Analyst (Level 3) BCT LLCOperations Requirements Analyst (Level 3)Annapolis Junction, MD$146,400–$183,000 / yearFacilitates requirements gathering by coordinating technical exchange meetings (and other meetings as needed) with the Services, Combat Support Agencies (CSAs), systems engineers, data modelers, and other members of the requirements team. The above salary range represents a general guideline; however, BCT-LLC considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Senior Systems Analyst Think Tank, Inc.Senior Systems AnalystSilver Spring, MDRemoteContractorThe Senior Systems Analyst ensures analytical rigor, quality, and compliance across the project life cycle and provides leadership and oversight for systems analysis activities performed in support of complex, mission-critical programs. This role is responsible for translating operational and user needs into functional requirements and integrated solutions that support the planning, development, acquisition, operation, and life-cycle management of NOAA marine, aviation, and associated mission systems.
Systems Analyst III Think Tank, Inc.Systems Analyst IIISilver Spring, MDRemoteContractorWorking under the direction of senior technical and program leadership, this role supports the translation of operational and user requirements into functional requirements and practical solutions that support the planning, development, acquisition, operation, and life-cycle management of NOAA marine, aviation, and associated mission systems. The Systems Analyst III contributes to complex analytical efforts, ensures quality and compliance across the project life cycle, and supports coordination between technical teams and end users to achieve program objectives.
Aquaculture Policy Analyst I Think Tank, Inc.Aquaculture Policy Analyst ISilver Spring, MDRemoteContractorDemonstrated knowledge of federal environmental and fisheries statutes, including: Magnuson-Stevens Fishery Conservation and Management Act (MSA). The analyst operates with substantial independence and provides subject-matter expertise on federal aquaculture policy and regulatory frameworks.
Systems Analyst II Think Tank, Inc.Systems Analyst IISilver Spring, MDRemoteContractorWorking under the direction of senior technical and program leadership, this role supports the translation of operational and user requirements into functional requirements and practical solutions that support the planning, development, acquisition, operation, and life-cycle management of NOAA marine, aviation, and associated mission systems. The Systems Analyst II contributes to complex analytical efforts, ensures quality and compliance across the project life cycle, and supports coordination between technical teams and end users to achieve program objectives.
Logistics Analyst II Think Tank, Inc.Logistics Analyst IISilver Spring, MDRemoteContractorWorking under the direction of senior logistics and program leadership, this role supports the development, integration, and sustainment of NOAA marine, aviation, and associated mission systems by translating system logistics requirements into effective hardware, software, and support solutions. Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.
Aquaculture Policy Analyst II Think Tank, Inc.Aquaculture Policy Analyst IISilver Spring, MDRemoteContractorThis role supports the development of policy analyses, written products, and coordination activities that assist federal decision-makers in implementing aquaculture policy within the National Oceanic and Atmospheric Administration (NOAA) and the National Marine Fisheries Service (NMFS). Working under general supervision, the analyst contributes to research, analysis, document review, and stakeholder coordination related to federal aquaculture policies and regulatory frameworks.
Logistics Analyst I Think Tank, Inc.Logistics Analyst ISilver Spring, MDRemoteContractorWorking under the direction of senior logistics and program leadership, this role supports the development, integration, and sustainment of NOAA marine, aviation, and associated mission systems by translating system logistics requirements into effective hardware, software, and support solutions. Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.
Logistics Analyst III Think Tank, Inc.Logistics Analyst IIISilver Spring, MDRemoteContractorWorking under the direction of senior logistics and program leadership, this role supports the development, integration, and sustainment of NOAA marine, aviation, and associated mission systems by translating system logistics requirements into effective hardware, software, and support solutions. Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria.
Principal Systems Analyst Think Tank, Inc.Principal Systems AnalystSilver Spring, MDRemoteContractorThe Principal Systems Analyst ensures analytical rigor, quality, and compliance across the project life cycle and provides leadership and oversight for systems analysis activities performed in support of complex, mission-critical programs. This role is responsible for translating operational and user needs into functional requirements and integrated solutions that support the planning, development, acquisition, operation, and life-cycle management of NOAA marine, aviation, and associated mission systems.
GIS Analyst CSS, IncGIS AnalystSilver Spring, MDThe NOAA Seascape Ecology and Analytics (SEA) Branch is an interdisciplinary research group of contract and federal employees within NOAA's National Centers for Coastal Ocean Science (http://coastalscience.noaa.gov/), a nationally recognized scientific research program that conducts spatial ecological analysis, statistical modeling, ecological forecasting, and predictive mapping to support marine ecosystem management, conservation, and spatial planning. Bachelor's Degree in Geographic Information Systems, Geography, Earth Science, Computer Science, or closely related field, and at least one year of professional experience performing geospatial analysis, GIS data management, geospatial project coordination, or spatial modeling.
Systems Analyst I Think Tank, Inc.Systems Analyst ISilver Spring, MDRemoteContractorWorking under the direction of senior technical and program leadership, this role supports the translation of operational and user requirements into functional requirements and practical solutions that support the planning, development, acquisition, operation, and life-cycle management of NOAA marine, aviation, and associated mission systems. The Systems Analyst I contributes to complex analytical efforts, ensures quality and compliance across the project life cycle, and supports coordination between technical teams and end users to achieve program objectives.
Digital Network Exploitation Analyst, Senior Precision FocusDigital Network Exploitation Analyst, SeniorFort Meade, MDFull timeIn this role, you will provide expert analytical support, collaborating with mission owners to solve complex problems in computer network analysis, network exploitation, digital network intelligence, dataflow, access development, and target network analysis. Minimum 10 years of experience with network exploitation or signals intelligence analysis, or bachelor's degree and 4 + years of experience with network exploitation or signals intelligence analysis.
Cyberspace Intelligence Analyst, Level III Precision FocusCyberspace Intelligence Analyst, Level IIIFort Meade, MDFull timeApply a wide range of intelligence analytic skills to monitor, assess, and report on cyberspace operations, capabilities, vulnerabilities, and personalities that could pose a threat to US computers, communications, weapon systems, and operations. Serve as an Intelligence Specialist with responsibilities for participating in the production of all-source intelligence products pertaining to cyberspace operation and planning activities.
Tech CRM Analyst INSPYR SolutionsTech CRM AnalystOwings Mills, MD$30–$36.50 / hourThis role is responsible for implementing and auditing technology policies, assessing technology risks, supporting regulatory compliance efforts, and partnering with cross-functional teams to strengthen technology controls and governance processes. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ .
Business Systems Analyst INSPYR SolutionsBusiness Systems AnalystBaltimore, MD$1 / hourInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services.
All-Source Analyst (Production/Hard Target) Ennoble FirstAll-Source Analyst (Production/Hard Target)Fort Meade, MD$110,000–$130,000 / yearUses intelligence productions tools and databases to inculde Tripwirte Analytic Capability, Intellipedia, Palantir, MIDB, Cyber Common Operating Picture (CyberCOP), Target Knowledge Base, Cyber Threat Matrix Automated Message Handling System, WISE Information Management System, Network Knowledge Base, FoxTrail, CENTAUR, ispace, Pathfinder, and Microsoft OneNote. Establishes and maintains communications with counterparts in the Intelligence Community, the USCYBERCOM service components, other combatant commands, Cyber National Mission Force, Department of Homeland Security/NCSD, CERTS, and Information Assurance Centers to collaborate on analysis and identify changes in the environment.
Program & Portfolio Management - Analyst, Functional I TalteamProgram & Portfolio Management - Analyst, Functional IBaltimore, MDROLE: Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers. ESSENTIAL FUNCTIONS: Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
Operations - Analyst, Workforce Mgmt II TalteamOperations - Analyst, Workforce Mgmt IIBaltimore, MDROLE: Responsible for performing analysis of historical business data, including past call and transaction volume, projected business trends and events, and other possible drivers of workforce volume to determine future workload trends and plan staffing levels as appropriate for the Customer Service Center. ESSENTIAL FUNCTIONS: 30% Responsible for forecasting call volume and resource requirements necessary to meet objectives, including development of the following: long range capacity and workload requirements, day of week and intra-day call volume forecasts.