Multi-Tenant Data Center (Mtdc) Sales Operations Manager Eaton CorporationMulti-Tenant Data Center (Mtdc) Sales Operations ManagerBeachwood, OHRemote$187,500–$275,000 / yearWhat you'll do: Position Overview: The Manager of the MTDC Project Management Organization provides strategic leadership and oversees daily operations supporting Eaton's strategic MTDC customers in the North American data center segment. The position works closely with field sales, the centralized project controls organization, field project engineering, manufacturing divisions and engineering services to ensure alignment with customer requirements.
Multi-Tenant Data Center (MTDC) Sales Operations Manager Eaton Corporation PlcMulti-Tenant Data Center (MTDC) Sales Operations ManagerBeachwood, OHRemote$187,500–$275,000 / yearWhat you'll do: Position Overview: The Manager of the MTDC Project Management Organization provides strategic leadership and oversees daily operations supporting Eaton''s strategic MTDC customers in the North American data center segment. The position works closely with field sales, the centralized project controls organization, field project engineering, manufacturing divisions and engineering services to ensure alignment with customer requirements.
Mailroom Specialist - Corporate Environment - Part time/On-Call - M-F First Shift IST Management ServicesMailroom Specialist - Corporate Environment - Part time/On-Call - M-F First ShiftCleveland, OhioPart timeFounded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. Responsibilities: The On-Call STAR will be responsible performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support .
Mailroom Specialist Corporate Environment Part time/On Call M F First Shift IST Management Services IncMailroom Specialist Corporate Environment Part time/On Call M F First ShiftCleveland, OHFounded in 1997, we have over 1,800 employees with operations in over 38 cities across the U.S. IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work for, as well as the HR Professional Excellence Award from the Society for Human Resource Management. The On-Call STAR will be responsible performing business support services, mail, copy, print, and hospitality services, shipping and receiving, conference room services, reception, and administrative support.
Banquet Server on call Pyramid Hotel GroupBanquet Server on callBeachwood, OHAbout our property: As one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital''s Ahuja Medical Center, Tri-C East''s campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the area's premier shopping and dining @ Pinecrest. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
NewRecruiting Supervisor - Technician Recruiting Center Penske CorporationRecruiting Supervisor - Technician Recruiting CenterBeachwood, OHAs part of a team of supervisors, you will have shared responsibility to ensure our hiring team is executing internal hiring processes and recruiting activities efficiently, ensuring positive candidate experiences, and coordinating across field recruiters and field recruiting supervisors. Serve as a Penske staffing process and systems subject matter expert for contact center technologies including hardware, call routing applications (NICE), telephony systems, Salesforce.com and other CRM and marketing tools, and recruiting systems Oracle Recruiting Cloud.
QA Test Engineer Contact Center & IVR (Genesys) Artech LLCQA Test Engineer Contact Center & IVR (Genesys)Cleveland, OH$40–$45 / hourWe are seeking a dedicated and experienced QA Test Engineer to lead end-to-end testing of contact center and banking applications. Participate in test planning, test case development, defect triage meetings, sprint ceremonies, and release readiness assessments.
NewSupervisor, Dr Call Pharmacy Technician Humana IncSupervisor, Dr Call Pharmacy TechnicianOHRemote$59,300–$80,900 / yearWork at home requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Director, Contact Center Operations Medical Service CompanyDirector, Contact Center OperationsCleveland, OhioResponsibilities and Duties: Contact Center Leadership & Oversight Provide end-to-end leadership for all Medical Service Company revenue cycle contact center operations, ensuring consistent execution across teams. Technology, Virtual Agents & AI Enablement Drive adoption and optimization of virtual voice agents, AI, and automation to improve access, reduce handle time, and increase self-service.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerCleveland, OH$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Service Center Representative Sedgwick Claims Management Services, Inc.Service Center RepresentativeSeven Hills, OHPRIMARY PURPOSE: The Service Center Representative position is in an inbound call center position where we provide excellent service to callers regarding claims to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
Test Center Administrator (PT) Prometric IncTest Center Administrator (PT)Mentor, OHWith over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
NewManager, External Partnerships Partner Center Strategy Macy's IncManager, External Partnerships Partner Center StrategyDeerfield Township, OHWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. This role partners closely with internal stakeholders across Selling, Customer Experience, Operations, Technology, Risk, and Support teams to ensure strong execution, effective governance, and a high-performing partner network.
Business Banking Contact Center Specialist II KeyCorpBusiness Banking Contact Center Specialist IIBrooklyn, OHRemote$18.75–$25 / hourGeneral Office: Prolonged sitting, ability to communicate face to face in-person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Demonstrate intellectual curiosity and apply problem-solving skills to resolve client issues on first contact, especially regarding technological solutions for cellular phones, computers, and operating systems.
Senior Manager 1: Research Leader - Deloitte Center for Health Solutions Deloitte Touche Tohmatsu LtdSenior Manager 1: Research Leader - Deloitte Center for Health SolutionsCleveland, OH$124,600–$255,900 / yearDeloitte's Center for Health Solutions (DCHS) is seeking a Senior Research Leader to drive innovative thought leadership, support our teams, serve our clients, develop impactful collaborations in the market, and elevate the voice of Deloitte in life sciences and the health care industry. Help support and enhance an always-on distribution system (segmented audiences, executive moments that matter, enablement packaging, and digital/multimedia assets) so business leaders receive relevant and timely insights when they can act.
Senior Software Engineer - Genesys cloud, IVR, Contact Center The PNC Financial Services Group IncSenior Software Engineer - Genesys cloud, IVR, Contact CenterStrongsville, OH$55,000–$172,250 / yearApplication Development, Business Management, Contact Center Systems, Customer Solutions, Design, Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Service Center Manager Ward Trucking, LLCService Center ManagerRichfield, OH$125,000–$140,000 / yearAttain specific Key Performance Indicators as outlined on the service center budget in the areas of overall Variable Attainment, P&D Stops per Hour, P&D Miles per Stop, Dock Bills per Hour, Linehaul Miles per Stop, Load Average and Overall Transit Service. Coordinate and delegate the work of local operations in the areas of: Pickup and Delivery operations, dock operations, linehaul cut-times, claims prevention, determination of amount of manpower hours and staffing, service center physical plant and equipment maintenance and risk management.
Occupational Health Clinical Nurse RN - UH Lakewood Medical Center (5 days per week; 7:30a-4:00p; Mon-Fri) University Health.Occupational Health Clinical Nurse RN - UH Lakewood Medical Center (5 days per week; 7:30a-4:00p; Mon-Fri)Lakewood, OHIn this role, you'll provide care and case management for patients with acute and chronic illnesses - including COVID, Flu, and RSV - within both ambulatory and call center settings. You'll also play a key role in program development, onboarding, and interdisciplinary teamwork - making this an exciting opportunity for an RN ready to grow, collaborate, and lead with purpose.
Patient RegistrationCall Center Rep SummaCare IncPatient RegistrationCall Center RepAkron, OH$17.43–$20.92 / hourSummary: Assists callers and/or patients in the following capacities: way-finding, appointment scheduling, pre-service registration, insurance verification, co-pay collection, physician referral, initial screening of patient sign/symptoms, class scheduling and any other questions or concerns. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Service Center Associate Apidel TechnologiesService Center AssociateSeven Hills, OHRemoteContractorMental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. Skills & Knowledge Excellent oral and written communication PC literate, including Microsoft Office products Good customer service skills Strong organizational skills Good interpersonal skills Ability to work in a team environment Ability to meet or exceed Performance Competencies.