In this role, you''ll be the eyes and ears on the ground for our clients'' fiber networks - monitoring 811 tickets, running an assigned route, staying alert to what''s happening around it, responding to outages, and keeping small issues from becoming big ones. As a leading provider of construction management, outside plant damage assessment & recovery, business outsourcing and consulting services, PRG offers services within the cable, telephony, construction and utility industries, including: Back Office Processing.