Senior Manager, Research & User Intelligence Capital OneSenior Manager, Research & User IntelligenceMcLean, VirginiaThe XD Research organization is seeking a Senior Manager of Design Research who can enter complex product domains—ranging from deep technical infrastructure and data-heavy platforms to front-end consumer applications—and quickly anchor the product roadmap in human-centered insights. This isan individual contributor role that requires a mastery of human factors, digital product design, information architecture, interaction design principles, product development lifecycle, qualitative and quantitative research methods, data analysis and triangulation, user experience metrics, and research platforms.
User Acceptance Testing (UAT) Analyst (Hybrid) BRMiUser Acceptance Testing (UAT) Analyst (Hybrid)Vienna, Virginia$70,000–$79,000 / yearThe UAT Analyst will partner with business stakeholders, product owners, developers, and project teams to develop and execute comprehensive test cases, identify and track defects, validate resolutions, and support successful production releases. Overview: BRMi is seeking an experienced User Acceptance Testing (UAT) Analyst to support a Fraud Systems team with system updates, planned releases, issue resolution, and business initiatives.
NewEnd User Support Technician Tier 3 Doyon Properties IncEnd User Support Technician Tier 3Gaithersburg, MDHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Electrical Engineer, User Terminals - TeraWave Blue OriginElectrical Engineer, User Terminals - TeraWaveBay Area, Washingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMcLean, VirginiaWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
Deputy End User Operations Manager CACI International Inc.Deputy End User Operations ManagerNational Harbor, MD$94,400–$198,200 / yearResponsibilities include: · Supervise and mentor all EUS teams and the NEO team · Ensure sufficient coverage via staffing schedules, shift coverage, and coordinate cross-campus support as needed · Monitor performance metrics against DHS SLAs, conduct regular reviews to identify trends or patterns, and implement corrective actions, innovations, and process improvements · Monitor daily ticket volumes and trend analysis via SNOW in collaboration with the DSS ITSM SME · Act as a senior escalation point and be ready to authorize resources for real-time reallocations and/or to take necessary actions to resolve incidents and requests · Ensure incident response process is followed at all times but especially during major outages and security incidents · Conduct daily operations stand-up that encompasses stakeholders across all DSS support teams (Service Desk, Tier II, Tier III, ITCMS, and Endpoint Services) · Ensure continuous coordination between EUS and other ITSM teams, higher level DSS and DHS stakeholders as needed during planned rollouts, major network/system/application changes, and of course - major incidents · Conduct post-mortem reviews and drive improvement plans · Collaborate with the ITCMS team at Mt. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
User Support Specialist III Chickasaw Nation IndustriesUser Support Specialist IIIRockville, MDExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.
NewDirector of User Research Bloomberg Industry Group, IncDirector of User ResearchArlington, VA$215,000–$260,000 / yearYou will build a centralized research capability, bring structure to how teams engage with research, and ensure insights are consistently translated into decisions that improve product outcomes. What You Need to Have: 10+ years of experience applying user research to product development for complex, web-based or platform-level products, with increasing scope and leadership responsibility.
Senior End User Technician CACI International Inc.Senior End User TechnicianArlington, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11, 10 & Windows 7 or older), Microsoft Office products, and various Internet browsers to include Edge and Safari.
User Interface SME Goldbelt, Inc.User Interface SMEArlington, Virginia$190,000–$234,000 / yearFull timeA leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using business drivers to guide cybersecurity activities and manage risk. CPMG offers flexible, integrative solutions for Department of Defense (DoD) contractors, among others, and specializes in cybersecurity, information and operational technology, electronic security surveillance, and support services.
Systems Engineering User Endpoint Management Lead PeratonSystems Engineering User Endpoint Management LeadReston, Virginia$135,000–$216,000 / yearFull timePeraton is seeking an experienced S ystems Engineer to serve as the User E ndpoint Management Lead to join our national intelligence program that delivers infrastructure engineering / development, infrastructure operations, deployment, upgrades and sustainment of products and services to achieve our client’s global Enterprise IT Infrastructure missions. Work jointly with engineering, operations and quality assurance to ensure that software builds are created, tested, and deployed efficiently and reliably to meet schedules and dependency requirements. .
Director, User Services (Storytelling) National GeographicDirector, User Services (Storytelling)Washington, DC$131,100–$138,000 / yearThe Director of User Services will develop a vision and strategy for User Services that includes expanding access to physical and digital collections; developing solutions for access and restrictions that respect legal, ethical and privacy considerations; integrating disparate rights management workflows; developing Special Collections’ research resources; opening a new research facility; gathering, analyzing, and responding to use statistics; and pursuing new opportunities to showcase collections through exhibitions and present content online through new websites and digital initiatives. National Geographic Society’s Special Collections chronicle more than 138 years of Society history through historical documents, maps, oral histories, audio and video recordings, photographs, artifacts, and media assets from our current Explorer-led science, storytelling, and education programs.
Senior End User Computing Support Engineer Managed IT & Security ProviderSenior End User Computing Support EngineerAlexandria, VAFull timeThis is a high-visibility role for an experienced engineer who thrives in a customer-facing environment and takes ownership of the end-user experience from device provisioning through day-to-day support. Manage Active Directory and Entra ID tasks: user profiles, password resets, account unlocks, group memberships, and GPO/DNS support.
NewUser Profile Management Systems Administrator - TS/SCI with Polygraph GD Information TechnologyUser Profile Management Systems Administrator - TS/SCI with PolygraphAnnapolis Junction, MarylandAs a User Profile Management Systems Administrator supporting CIS, you will maintain, secure, and optimize enterprise user profile management systems that ensure consistent, reliable user experiences across multinetwork desktop, VDI, and cloud environments. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Principal Hardware Systems Architect – User Terminal Blue OriginPrincipal Hardware Systems Architect – User TerminalBay Area, Washingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing, vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Drive the hardware through the entire product lifecycle from initial architecture to global, high-volume mass manufacturing, partnering closely with contract manufacturers (CMs) and suppliers to optimize assembly yields, execute factory test strategies, and reduce unit costs.
NewEnd User Specialist CACI International IncEnd User SpecialistReston, VA$84,900–$178,400 / yearExperience administering enterprise endpoint management platforms such as Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf, VMware Workspace ONE, or similar Unified Endpoint Management (UEM) solutions. As an End User Computing Specialist, you will support the design, deployment, administration, and evolution of enterprise endpoint technologies, ensuring users have the devices, applications, and collaboration tools needed to operate efficiently and securely.
NewSenior User Interface Developer [Some Telework] GD Information TechnologySenior User Interface Developer [Some Telework]Annapolis JunctionROLE REQUIREMENTS: The candidate will collaborate with systems and software engineers and other User Interface developers to design, develop, release, and support User Interfaces for multiple feature sets deployed within an enterprise workflow platform. Collaborate with with systems and software engineers and other User Interface developers to design, develop, release, and support User Interfaces for multiple feature sets deployed within an enterprise workflow platform.
End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
End User Tier 3 AAC IncEnd User Tier 3Washington, DCMust have significant experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune. Use PowerShell and Power BI to create custom reports and use PowerShell to automate maintenance processes.
Service Desk Administrator/Help Desk Specialist DOJ EOIR End User Support ITC FederalService Desk Administrator/Help Desk Specialist DOJ EOIR End User SupportFalls Church, VARESPONSIBILITIES: Monitor and answer service desk calls and emails to assist customers requiring technical support; Handle calls, emails, and tickets assigned prior to escalating to other teams or leadership. ITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security.