The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. Provides professional and courteous customer service to residents, adopters, fosters, volunteers, and other visitors; responds to questions and provides information regarding shelter programs, policies, and procedures.