The role translates business needs and product-transition requirements into actionable work, drives solution options in partnership with Product Leads, Foundry Engineering & Intelligence teams, business sponsors, and technical teams, and takes ownership of acceptance criteria, documentation, support readiness, testing, backlog management, and Tier 2 product support with minimal day-to-day direction. Partners with business sponsors, Foundry Engineering & Intelligence, Product Support, Digital Business Partners, power users, and technical teams to improve usability, reliability, adoption, process efficiency, visibility, and decision support.