Michigan, Ypsilanti UNION AFFILIATION:District Court TPOAM - Clerical Unit JOB SUMMARY Under the supervision of a higher classified employee, performs a variety of clerical tasks requiring an understanding of departmental operations, some independent judgment, an awareness of and appropriate skills in customer service and a proficiency in typing and data entry. Answers telephone calls, may assist public by ascertaining needs, explaining department policies and procedures, initiating any paperwork, and/or referring them to other court locations or staff members.