A bachelor's degree is preferred from an accredited school in Social Work, Psychology, Counseling, Human Development, Nursing, Sociology, Criminal Justice, Public Health, Public Policy, or Gerontology plus at least one year of experience in counseling, casework, or working with older adults/adults with disabilities. Provide information on community resources and assistance programs, via telephone, mail, online web service, e-mail and in person to older adults, their families, caregivers, MVAS staff, and the community-at-large.