The Director coaches and develops CSAs, helps allocate resources across the territory, supports complex pursuits, and may step directly into a CSA role for key customers when additional leadership, continuity, or thought leadership is needed. Provide thought leadership across Enterprise AI, AI infrastructure, RAG and agentic AI, data center modernization, networking, cybersecurity, hybrid cloud, automation and observability, platform engineering, Managed Services, Enterprise Service Management, and operating-model transformation.